 Can't Get Kapersky Scan To Work, need help getting kapersky to recognize my Java 1.5 |
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  Jul 18 2008, 11:14 AM
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#1
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New Member  Group: Members Posts: 12 Joined: 18-July 08 Member No.: 223,484  |
 I would appreciate any help..I am trying to use the Kapersky free virus scan to make sure I have remove everything necessary and to send a log I have downloaded the latest version of Java but the kapersky scanner does not recognize this and continues to tell me I need to download Java 1.5 or later...Need help and thanks to all who can help.
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Jul 18 2008, 11:37 AM
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#2
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 Forum Addict Group: HJT Junior Classmen Posts: 3,732 Joined: 7-January 07 From: UK Member No.: 105,123 |
Hello shannon76666,
What version do you have installed http://www.java.com/en/download/index.jsp update 7 is the latest. -------------------- Regards
Alan |
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Jul 18 2008, 11:42 AM
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#3
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New Member Group: Members Posts: 12 Joined: 18-July 08 Member No.: 223,484 |
i have version6 update 7 java
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Jul 18 2008, 11:54 AM
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#4
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Forum Addict Group: HJT Junior Classmen Posts: 3,732 Joined: 7-January 07 From: UK Member No.: 105,123 |
I would remove all the Java entries from add/remove programs Then go to My Computer=>C=>Program Files=>Java=> delete the folders there. If you have an entry with jdk in the folder name, do not delete it.
Then re install the latest version. -------------------- Regards
Alan |
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 Jul 18 2008, 02:53 PM
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#5
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New Member Group: Members Posts: 12 Joined: 18-July 08 Member No.: 223,484 |
I deleted all of the java files and reinstalled the Java 6 update 7 program but Kapersky still does not recognize that I have the program .....do I need to install something else or am I missing something??
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Jul 18 2008, 02:59 PM
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#6
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Forum Addict Group: HJT Junior Classmen Posts: 3,732 Joined: 7-January 07 From: UK Member No.: 105,123 |
If Java has been installed correctly, then the issue most likely resides with the browser.
What browser are you using? -------------------- Regards
Alan |
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Jul 18 2008, 07:37 PM
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#7
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New Member Group: Members Posts: 12 Joined: 18-July 08 Member No.: 223,484 |
I am using Internet Explorer I am unsure what version {if there is a specific version}
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Jul 19 2008, 04:20 AM
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#8
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Forum Addict Group: HJT Junior Classmen Posts: 3,732 Joined: 7-January 07 From: UK Member No.: 105,123 |
It may be a plugin problem for IE. If you click help then about. It should give you a version number.
Just to make sure that it is not a system problem. Try running the scan using FF3 http://www.mozilla-europe.org/en/firefox/ if the scan works using FF3 then its a problem with IE. If you get the same error then it is a problem with the system or the kaspersky website. -------------------- Regards
Alan |
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