 Cannot Connect To Internet |
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 Jul 10 2008, 11:02 PM
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New Member  Group: Members Posts: 10 Joined: 28-July 07 Member No.: 146,364  |
A couple of days ago my wife opened a file that led to an Antivirus 2008 link. She didn't download it (I think) but I ran Malwarebytes Anti Malware software just in case. It found some malware but not Antivirus 2008. Everything seemed to be ok for a while but then my internet connection stopped working. I used another pc to check for a hardware issue and it worked fine. I reinstalled my firewall (ZoneAlarm free) and that didn't work. I uninstalled ZoneAlarm and tried my connection just using Windows firewall and it worked. Next I downloaded Comodo firewall but my computer won't boot up with it installed. I then tried Sunbelt firewall and again my connection stopped working after a few minutes. I tried changing my anti virus software in case there was a conflict. I changed from AVG to Avira but that didn't help my connection problems. In between switching software I've done a few scans and a couple of trojans have come up so I'm concerned there is some malware behind all this. Before I try another 20 different firewalls, or just make do with the Windows firewall, does anyone have any advice? Thanks |
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Jul 11 2008, 02:36 AM
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 Member Group: MRU Student Posts: 108 Joined: 1-July 08 From: Wisconsin, US Member No.: 219,913 |
Hi, there is an update that Microsoft released that messed up peoples internet connections if they had ZoneAlarm firewall. You can read more here.
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Jul 13 2008, 06:41 PM
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#3
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 Forum Addict Group: HJT Senior Classmen Posts: 1,242 Joined: 21-March 08 From: Canada Member No.: 197,892 |
Hi what Axephilic mentioned is correct if you read in the BC news there is guide for users using Zone Alarm,
which also can be found on the top of this page. Also note that other firewalls such as comodo can lead to internet connection promblems. Its not because of the firewall its because you or someone else messed with something that cause the internet connection. My dad messed around with Comodo and then internet didn't work but I got it back again...Its probably Zone alarm that you are having difficulties with I would suggust reading that topic I mentioned at the top of the page. Hope that helps and good luck 
-------------------- There are places in us that have no limitations.
If I'm helping you and I haven't replied within 48 hours please feel free to send me a PM, Thanks. |
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Jul 13 2008, 07:58 PM
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#4
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New Member Group: Members Posts: 10 Joined: 28-July 07 Member No.: 146,364 |
Thanks guys.
I uninstalled the Windows update that caused the problem and my connection through Zonealarm is up and running again. |
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Jul 13 2008, 09:56 PM
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#5
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Member Group: MRU Student Posts: 108 Joined: 1-July 08 From: Wisconsin, US Member No.: 219,913 |
Glad to hear that you got it fixed.
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Jul 13 2008, 10:42 PM
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#6
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 To INSANITY and BEYOND !! Group: Moderator Posts: 8,710 Joined: 10-September 04 From: NJ USA Member No.: 2,608 |
As it may not be best to not have an Update installed as generally they are security related ,I feel the info and BC Guide in this post may be beneficiary to you.
Zonealarm Users Lose Connectivity After Microsoft Update -------------------- Can you spare some PC cycles to help FIND A CURE .. BC FOLDING TEAM Click me /info..
ThoughtVent a goodplace to discuss.<<>>>Staying Updated Calendar of Updates. For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear.... |
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Jul 15 2008, 01:44 PM
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#7
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To INSANITY and BEYOND !! Group: Moderator Posts: 8,710 Joined: 10-September 04 From: NJ USA Member No.: 2,608 |
There is some further info in this thread.....
http://www.bleepingcomputer.com/forums/top...tml#entry882542 -------------------- Can you spare some PC cycles to help FIND A CURE .. BC FOLDING TEAM Click me /info..
ThoughtVent a goodplace to discuss.<<>>>Staying Updated Calendar of Updates. For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear.... |
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