 Scanner Installation Crashes My System? |
Welcome Guest ( Log In | Click here to Register a free account now! )
Register a free account to unlock additional features at BleepingComputer.com
Welcome to Bleeping Computer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.  |
 Jul 3 2008, 07:47 AM
Post
#1
|
|
 Member  Group: Members Posts: 69 Joined: 24-July 07 Member No.: 145,717  |
I now have another ,a Packard Bell with the installation disk,as soon,as i try and add new hardware,my computer crashes? Anyone have any idea why my computer has this effect on scanners,or scanners have this effect on my computer? any tricks I should be aware of? |
 |
 
|
|
Jul 3 2008, 02:19 PM
Post
#2
|
|
 Computer Masochist Group: Moderator Posts: 6,221 Joined: 27-January 07 From: Cleveland, Ohio Member No.: 108,618 |
What's the model of the scanner and what OS are you using, and what type of connection is it using?
-------------------- Mark
 why won't my laptop work? Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around Avatar by Handplane |
|
|
|
|
Jul 4 2008, 02:44 AM
Post
#3
|
|
|
Member Group: Members Posts: 69 Joined: 24-July 07 Member No.: 145,717 |
It a Packard Bell"Diamond 1200 plus"
Im using XP home and Im using a "Lindy" usb hub,as I only four regular usb connections. Could it be the hub? |
|
|
|
|
Jul 4 2008, 08:03 AM
Post
#4
|
|
|
Computer Masochist Group: Moderator Posts: 6,221 Joined: 27-January 07 From: Cleveland, Ohio Member No.: 108,618 |
If I'm not mistaken, doesn't the USB cable supply power to the scanner or does it have it's own separate power supply? The same question goes for the hub. You might be overtaxing the connection
-------------------- Mark
why won't my laptop work? Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around Avatar by Handplane |
|
|
|
|
Jul 4 2008, 02:49 PM
Post
#5
|
|
|
Forum Addict Group: Members Posts: 4,877 Joined: 3-September 05 From: Killeen, TX Member No.: 33,068 |
http://support.packardbell.com/se/item/ind...diamond1200plus
AC power. The USB connection is just for the computer interface (like many printers today). My guess would be the hub, http://www.lindy-usa.com/lindyshop/manuals/32890.pdf I see it's designed only for USB 1.1 and when I used my scanners (now dormant)...I remember that they all are 2.0 and would not perform up to par on 1.0/1.1 specs. If your system supports USB 2.0, I'd just attach the scanner to one of those ports and move something else to hub. The scanner should be a higher priority in the system-USB-hub pecking order  .Louis |
|
|
|
|
Jul 5 2008, 01:58 AM
Post
#6
|
|
|
Member Group: Members Posts: 69 Joined: 24-July 07 Member No.: 145,717 |
Oh I see Louis ,
so its quite possible that overloads and crashes my computer? |
|
|
|
|
Jul 5 2008, 01:19 PM
Post
#7
|
|
|
Forum Addict Group: Members Posts: 4,877 Joined: 3-September 05 From: Killeen, TX Member No.: 33,068 |
I wouldn't say that it overloads...but the maximum speed that it can reach...is not suitable for devices like scanners (which are usually USB 2.0 spec), while being fine for a mouse, a keyboard, or maybe even a printer.
The probably result is a crash of the system because the scanner cannot get the power it needs to function (via your hub). Louis |
|
|
|
|
1 User(s) are reading this topic (1 Guests and 0 Anonymous Users)
0 Members:
| Lo-Fi Version | Time is now: 30th August 2008 - 05:45 AM |
© 2003-2008 All Rights Reserved Bleeping Computer LLC.