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Jul 2 2008, 11:38 AM
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Member ![]() ![]() Group: Members Posts: 63 Joined: 24-October 07 Member No.: 165,199 |
When I try to uninstall Symantec Anti-virus, the process begins well and after about 69% through, I get this error message: Internal Error 2318. C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\APTemp\APO.inf_... What could this mean and why is it hanging in the middle of the uninstallation process. I've tried ending all symantec related processes before uninstallation and the same problem occurs. Help needed please! |
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Jul 2 2008, 12:16 PM
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![]() Computer Masochist ![]() ![]() ![]() ![]() ![]() ![]() Group: Moderator Posts: 9,087 Joined: 27-January 07 From: Cleveland, Ohio Member No.: 108,618 |
First reinstall it, then remove it in Safemode there is also this removal tool you need to run
Norton removal tool -------------------- Mark
why won't my laptop work? Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around Avatar by Handplane |
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Jul 2 2008, 12:17 PM
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![]() Forum Addict ![]() ![]() ![]() ![]() ![]() ![]() Group: HJT Junior Classmen Posts: 4,047 Joined: 7-January 07 From: UK Member No.: 105,123 |
Hello Extrodewise,
Did you use the Norton removal tool? http://service1.symantec.com/Support/tsgen...005033108162039 -------------------- Regards
Alan |
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Jul 2 2008, 12:21 PM
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#4
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Member ![]() ![]() Group: Members Posts: 63 Joined: 24-October 07 Member No.: 165,199 |
Thanks Guys, I'd check out the removal tool. Thanks a lot, at least there's a bit of hope for me.
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| Lo-Fi Version | Time is now: 5th December 2008 - 12:05 PM |