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Jul 1 2008, 04:33 PM
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#1
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New Member ![]() Group: Members Posts: 5 Joined: 1-July 08 Member No.: 219,851 |
Local machine: installation failed Installation: Error: Action failed for file avgemc.exe: starting service.... Error 0x8007042c Warning: Service AvgMfx86 can't be started in safe mode Warning: Service AvgLdx86 can't be started in safe mode Warning: Service AvgTdiX can't be started in safe mode Warning: Service avg8wd can't be started in safe mode another error message when trying to uninstall was "The Windows Installer service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed. Contact your support personnel for assistance." I am not in safe mode, so I don't know what is going on. It may or may not be unrelated, but my laptop's sound is no longer working either... |
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Jul 1 2008, 04:45 PM
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#2
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![]() Bleepin' Cynic ![]() ![]() ![]() ![]() ![]() ![]() Group: BC Advisor Posts: 4,213 Joined: 11-November 06 Member No.: 94,959 |
You can try this free utility to re-register the Windows Installer:
http://wiki.djlizard.net/Dial-a-fix#Standard_version -------------------- Stupidity has a knack of getting its way.
—Albert Camus |
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Jul 1 2008, 05:22 PM
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#3
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New Member ![]() Group: Members Posts: 5 Joined: 1-July 08 Member No.: 219,851 |
didn't change... still getting the errors...
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Jul 1 2008, 06:01 PM
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#4
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![]() Forum Addict ![]() ![]() ![]() ![]() ![]() ![]() Group: HJT Junior Classmen Posts: 3,283 Joined: 7-January 07 From: UK Member No.: 105,123 |
Can you boot the system normally instead of safe mode? You could try reinstalling windows installer from here
-------------------- Regards
Alan |
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Jul 1 2008, 06:07 PM
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#5
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Forum Addict ![]() ![]() ![]() ![]() ![]() ![]() Group: Members Posts: 5,011 Joined: 3-September 05 From: Killeen, TX Member No.: 33,068 |
Are there any other programs that you are unable to install/uninstall?
AVG files could be corrupt. But, take a look: http://support.microsoft.com/kb/315353 AND http://support.microsoft.com/kb/q315346/ Louis |
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Jul 1 2008, 07:21 PM
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#6
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New Member ![]() Group: Members Posts: 5 Joined: 1-July 08 Member No.: 219,851 |
nigglesnush85:
I'm not in safe mode, that is what is weird about this... also I have tried that and nothing changed... hamluis: yes it is all including avg, trendmicro, itunes, uninstalling java, uninstalling adaware... the only things that have worked are spyware guard and spyware blaster After following the instructions on those links, I had to do a system restore, because somehow my wireless network info was deleted... I did get a different error message in avg, though: Local machine: install actions planned Installation: Error: Error 0xc0004005 |
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Jul 1 2008, 07:31 PM
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#7
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Forum Addict ![]() ![]() ![]() ![]() ![]() ![]() Group: Members Posts: 5,011 Joined: 3-September 05 From: Killeen, TX Member No.: 33,068 |
Well...it seems very odd to me...that all of your security apps seem to be targeted (with iTunes the exception).
I don't see any pertinent clues (using Google) re your last error message. Has your Windows install ever worked properly? Do you have an XP CD? If so, I suggest running chkdsk /r from the Recovery Console. Has this system had a known infection? Louis This post has been edited by hamluis: Jul 1 2008, 07:31 PM |
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Jul 1 2008, 07:33 PM
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#8
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New Member ![]() Group: Members Posts: 5 Joined: 1-July 08 Member No.: 219,851 |
"Well...it seems very odd to me...that all of your security apps seem to be targeted (with iTunes the exception)." I got a different error message with itunes, it said "the application has failed to start because msi.dll was not found.
Has your Windows install ever worked properly? "Do you have an XP CD? If so, I suggest running chkdsk /r from the Recovery Console." i'll try this now and get back to you... "Has this system had a known infection?" yes, I had a virtumonde infection, but that was cleared up... |
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Jul 1 2008, 07:50 PM
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#9
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Distinguished Member ![]() ![]() ![]() ![]() ![]() Group: Members Posts: 949 Joined: 21-October 04 Member No.: 3,911 |
Please see this, it might help if windows installer broke recently
http://www.bleepingcomputer.com/forums/ind...st&p=865362 |
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Jul 1 2008, 08:35 PM
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#10
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New Member ![]() Group: Members Posts: 5 Joined: 1-July 08 Member No.: 219,851 |
hamluis: no change with chkdsk
tos226: yup no change... |
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Jul 2 2008, 04:53 PM
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#11
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![]() Visually handicapped, hence the avatar :0) ![]() ![]() ![]() ![]() ![]() ![]() Group: Moderator Posts: 13,421 Joined: 2-October 05 From: Southeastern CT, USA Member No.: 35,824 |
Due to the multiple problems that we've seen with virtmundo infections in the past, I'd suggest a repair install of XP: http://www.michaelstevenstech.com/XPrepairinstall.htm (uninstall Internet Explorer 7 before trying the repair install).
-------------------- - John
**If you need a more detailed explanation, please ask for it. I have the Knack. ** |
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| Lo-Fi Version | Time is now: 7th September 2008 - 01:40 AM |