I Think Its Malware

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BleepingComputer.com > Security > Am I infected? What do I do?

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I Think Its Malware

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tom portlock View Member Profile	Jun 25 2008, 12:57 PM Post #1
New Member Group: Members Posts: 4 Joined: 25-June 08 Member No.: 218,540	Hi, my name Tom and im 15 and i dont know much about computers so i need urgent help!!! My problem is exactly the same as the one http://www.bleepingcomputer.com/forums/topic153703.html. "I'm not sure if i recently downloaded something or visisted a website but my desktop screen turned bright blue and had the message "Warning Spyware Detected On Your Computer" centered in the middle. I tried to reset my desktop background through the properties menu, but it didn't display the tab necessary to do this. At this point I didn't notice any other strange things happening." I straight away scanned with AVG 8.0 free edition and it picked up things that i healed/deleted, but now everytime i start my pc i get a message saying "can't find script file c:\documents and settings\tomp\local settings\temp\.ttf.tmp.vbs". I see that the guy who origionally made this topic had a problem with a file "c:\windows\system32\blphcetqj0e191.scr". Mine is similar, AVG keeps asking if i want to allow "C:\WINDOWS\system32\lphc1kkj0ep3c.exe". "lphc1kkj0ep3c.exe" also appears as an item on the "process list" on windows task manager. It's called "lphc1kkj0ep3c.exe" and is using my account, tomp to run, with a memory use of 1,780k. This is worrying me now as my computer is performing slowish, and also it restarts every 15 minutes if i dont click/type, because when the big blue screen pops up, if i dont press ESC, my pc restarts. Please help!! Im not sure if i should do what was oon the other topic or if there is another problem however exactly the same thing has happened to me and him so i guess i have the same problem. Thanks to the kind person who has spent time to read this and is hopefully replying now, Tom This post has been edited by Orange Blossom: Jun 25 2008, 08:59 PM Reason for edit: Move to more appropriate forum. ~ OB

superbird View Member Profile	Jun 26 2008, 12:57 PM Post #2
Forum Regular Group: Members Posts: 326 Joined: 13-December 06 From: The Netherlands Member No.: 100,987	Please download Malwarebytes Anti-Malware and save it to your desktop. alternate download link 1 alternate download link 2 Make sure you are connected to the Internet. Double-click on Download_mbam-setup.exe to install the application. When the installation begins, follow the prompts and do not make any changes to default settings. When installation has finished, make sure you leave both of these checked: Update Malwarebytes' Anti-Malware Launch Malwarebytes' Anti-Malware Then click Finish. MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. On the Scanner tab: Make sure the "Perform Quick Scan" option is selected. Then click on the Scan button. If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient. When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found". Click OK to close the message box and continue with the removal process. Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found. Make sure that *everything is checked, and click Remove Selected. When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)* The log is automatically saved and can be viewed by clicking the Logs tab in MBAM. Copy and paste the contents of that report in your next reply and exit MBAM. Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

tom portlock View Member Profile	Jul 6 2008, 09:48 AM Post #3
New Member Group: Members Posts: 4 Joined: 25-June 08 Member No.: 218,540	hey sorry i took a while to reply CODE Malwarebytes' Anti-Malware 1.19 Database version: 927 Windows 5.1.2600 Service Pack 2 15:35:59 06/07/2008 mbam-log-7-6-2008 (15-35-59).txt Scan type: Quick Scan Objects scanned: 40757 Time elapsed: 9 minute(s), 18 second(s) Memory Processes Infected: 1 Memory Modules Infected: 0 Registry Keys Infected: 2 Registry Values Infected: 2 Registry Data Items Infected: 2 Folders Infected: 0 Files Infected: 18 Memory Processes Infected: C:\WINDOWS\system32\drivers\svchost.exe (Heuristics.Reserved.Word.Exploit) -> Unloaded process successfully. Memory Modules Infected: (No malicious items detected) Registry Keys Infected: HKEY_CURRENT_USER\SOFTWARE\MediaHoldings (Adware.PlayMP3Z) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Software Notifier (Rogue.Multiple) -> Quarantined and deleted successfully. Registry Values Infected: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\svchost.exe (Trojan.Agent) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\WMDM PMSP Service (Backdoor.Knocker) -> Quarantined and deleted successfully. Registry Data Items Infected: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\NoDispBackgroundPage (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\NoDispScrSavPage (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully. Folders Infected: (No malicious items detected) Files Infected: C:\WINDOWS\system32\drivers\svchost.exe (Trojan.Agent) -> Quarantined and deleted successfully. C:\WINDOWS\system32\blphc1kkj0ep3c.scr (Trojan.FakeAlert) -> Quarantined and deleted successfully. C:\WINDOWS\system32\winsub.xml (Malware.Trace) -> Quarantined and deleted successfully. C:\Documents and Settings\tomp\Local Settings\Temp\.tt1.tmp (Trojan.Downloader) -> Quarantined and deleted successfully. C:\Documents and Settings\tomp\Local Settings\Temp\.tt2.tmp (Trojan.Downloader) -> Quarantined and deleted successfully. C:\Documents and Settings\tomp\Local Settings\Temp\.tt3.tmp (Trojan.Downloader) -> Quarantined and deleted successfully. C:\Documents and Settings\tomp\Local Settings\Temp\.tt4.tmp (Trojan.Downloader) -> Quarantined and deleted successfully. C:\Documents and Settings\tomp\Local Settings\Temp\.tt5.tmp (Trojan.Downloader) -> Quarantined and deleted successfully. C:\Documents and Settings\tomp\Local Settings\Temp\.tt6.tmp (Trojan.Downloader) -> Quarantined and deleted successfully. C:\Documents and Settings\tomp\Local Settings\Temp\.tt7.tmp (Trojan.Downloader) -> Quarantined and deleted successfully. C:\Documents and Settings\tomp\Local Settings\Temp\.tt8.tmp (Trojan.Downloader) -> Quarantined and deleted successfully. C:\Documents and Settings\tomp\Local Settings\Temp\.tt9.tmp (Trojan.Downloader) -> Quarantined and deleted successfully. C:\Documents and Settings\tomp\Local Settings\Temp\.ttA.tmp (Trojan.Downloader) -> Quarantined and deleted successfully. C:\Documents and Settings\tomp\Local Settings\Temp\.ttB.tmp (Trojan.Downloader) -> Quarantined and deleted successfully. C:\Documents and Settings\tomp\Local Settings\Temp\.ttC.tmp (Trojan.Downloader) -> Quarantined and deleted successfully. C:\Documents and Settings\tomp\Local Settings\Temp\.ttD.tmp (Trojan.Downloader) -> Quarantined and deleted successfully. C:\Documents and Settings\tomp\Local Settings\Temp\.ttE.tmp (Trojan.Downloader) -> Quarantined and deleted successfully. C:\Documents and Settings\tomp\Local Settings\Temp\.ttF.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.

superbird View Member Profile	Jul 6 2008, 11:18 AM Post #4
Forum Regular Group: Members Posts: 326 Joined: 13-December 06 From: The Netherlands Member No.: 100,987	Hi, Run MBAM again, and post the results in your next reply. Do you still have problems?

tom portlock View Member Profile	Jul 6 2008, 12:04 PM Post #5
New Member Group: Members Posts: 4 Joined: 25-June 08 Member No.: 218,540	Malwarebytes' Anti-Malware 1.19 Database version: 927 Windows 5.1.2600 Service Pack 2 18:03:57 06/07/2008 mbam-log-7-6-2008 (18-03-56).txt Scan type: Quick Scan Objects scanned: 41243 Time elapsed: 17 minute(s), 52 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected) Everything is running fine thank you very much!! :D How can i repay u?

superbird View Member Profile	Jul 6 2008, 12:53 PM Post #6
Forum Regular Group: Members Posts: 326 Joined: 13-December 06 From: The Netherlands Member No.: 100,987	Hi, That's good to hear. Everything looks clean again. Repay? You can repay me with a 'thanks'. Do this: 1. Now you should Set a New Restore Point *to prevent possible reinfection* from an old one. Some of the malware you picked up could have been saved in System Restore. Since System Restore is a protected directory, your tools can not access it to delete these bad files which sometimes can reinfect your system. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state. The easiest and safest way to do this is: Go to Start > Programs > Accessories > System Tools and click "System Restore". Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore. Then use Disk Cleanup to remove all but the most recently created Restore Point. Then go to Start > Run and type: Cleanmgr Click "OK". Click the "More Options" Tab. Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one. 2. Go to the Windows update site and download and install all available updates, so your computer is prtected against malware. 3. Read this page To prevent yourself against re-infection. This post has been edited by superbird**: Jul 6 2008, 12:53 PM

tom portlock View Member Profile	Jul 6 2008, 04:02 PM Post #7
New Member Group: Members Posts: 4 Joined: 25-June 08 Member No.: 218,540	Everything has been done now, seems to work fine. Thank you very much for your help Farewell my friend.

superbird View Member Profile	Jul 7 2008, 02:56 AM Post #8
Forum Regular Group: Members Posts: 326 Joined: 13-December 06 From: The Netherlands Member No.: 100,987	You're welcome.

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