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Jun 25 2008, 11:16 AM
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#1
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Member ![]() ![]() Group: Members Posts: 30 Joined: 5-August 07 Member No.: 148,225 |
Recently after opening up my computer for the first time and installing a new video card (SAPPHIRE 3650) I have no sound in the left speaker of anything, while the right speaker is perfectly fine. My new headset, my speakers that came with the computer and my old headset all don't have left speaker sound. I have checked the balances and they are all equal, if I turn them to the left I get no sound at all. When I installed the latest ati drivers I disabled the hd sound drivers that it has so it the sound would work. The sound still doesn't work in any left speaker after a reinstall of windows I did a few days ago. Specs from dxdiag: (I left out some of the stuff I didn't think was needed, tell me if you need anymore) ------------------ System Information ------------------ Time of this report: 6/25/2008, 12:08:21 Machine name: FARRELL Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_qfe.070227-2300) Language: English (Regional Setting: English) System Manufacturer: Gateway System Model: T3418 BIOS: Phoenix - AwardBIOS v6.00PG Processor: AMD Sempron Processor 3400+, MMX, 3DNow, ~2.0GHz Memory: 510MB RAM Page File: 316MB used, 928MB available Windows Dir: C:\WINDOWS DirectX Version: DirectX 9.0c (4.09.0000.0904) DX Setup Parameters: Not found DxDiag Version: 5.03.2600.2180 32bit Unicode ------------ DxDiag Notes ------------ DirectX Files Tab: No problems found. Display Tab 1: No problems found. Sound Tab 1: No problems found. Music Tab: No problems found. Input Tab: No problems found. Network Tab: No problems found. -------------------- DirectX Debug Levels -------------------- Direct3D: 0/4 (n/a) DirectDraw: 0/4 (retail) DirectInput: 0/5 (n/a) DirectMusic: 0/5 (n/a) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail) --------------- Display Devices --------------- Card name: ATI Radeon HD 3600 Series Manufacturer: ATI Technologies Inc. Chip type: ATI Radeon Graphics Processor (0x9598) DAC type: Internal DAC(400MHz) Device Key: Enum\PCI\VEN_1002&DEV_9598&SUBSYS_BE42174B&REV_00 Display Memory: 512.0 MB Current Mode: 1024 x 768 (32 bit) (75Hz) Monitor: Plug and Play Monitor Monitor Max Res: 1600,1200 Driver Name: ati2dvag.dll Driver Version: 6.14.0010.6806 (English) DDI Version: 9 (or higher) Driver Attributes: Final Retail Driver Date/Size: 5/12/2008 11:54:44, 305152 bytes WHQL Logo'd: Yes WHQL Date Stamp: n/a VDD: n/a Mini VDD: ati2mtag.sys Mini VDD Date: 5/12/2008 12:30:02, 3007488 bytes Device Identifier: {D7B71EE2-D6D8-11CF-6D6E-489EA1C2CB35} Vendor ID: 0x1002 Device ID: 0x9598 SubSys ID: 0xBE42174B Revision ID: 0x0000 Revision ID: 0x0000 Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV8_A ModeWMV9_A Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch Registry: OK DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled DDraw Test Result: Not run D3D7 Test Result: Not run D3D8 Test Result: Not run D3D9 Test Result: Not run ------------- Sound Devices ------------- Description: Realtek AC97 Audio Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: PCI\VEN_10DE&DEV_026B&SUBSYS_60061509&REV_A2 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: ALCXWDM.SYS Driver Version: 5.10.0000.6280 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 1/24/2008 16:36:16, 4127488 bytes Other Files: Driver Provider: Realtek Semiconductor Corp. HW Accel Level: Full Cap Flags: 0xF5F Min/Max Sample Rate: 8000, 192000 Static/Strm HW Mix Bufs: 26, 25 Static/Strm HW 3D Bufs: 26, 25 HW Memory: 0 Voice Management: No EAX 2.0 Listen/Src: Yes, Yes I3DL2 Listen/Src: Yes, Yes Sensaura ZoomFX: No Registry: OK Sound Test Result: Not run --------------------- Sound Capture Devices --------------------- Description: Realtek AC97 Audio Default Sound Capture: Yes Default Voice Capture: Yes Driver Name: ALCXWDM.SYS Driver Version: 5.10.0000.6280 (English) Driver Attributes: Final Retail Date and Size: 1/24/2008 16:36:16, 4127488 bytes Cap Flags: 0x41 Format Flags: 0xFFF ----------- DirectMusic ----------- DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS DLS Version: 1.00.0016.0002 Acceleration: n/a Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port Realtek AC97 Audio, Software (Kernel Mode), Output, DLS, Internal Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal Registry: OK Test Result: Not run ------------------- DirectInput Devices ------------------- Device Name: Mouse Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Device Name: Keyboard Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Poll w/ Interrupt: No Registry: OK _______________________________________________ I hope I can figure this problem out before I go deaf in my right ear and have good hearing in my left ear. I hope I placed this in the right forum, if I didn't could a mod please move it to the correct forum. If you need more information please tell me. |
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Jun 25 2008, 11:56 AM
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#2
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Senior Member ![]() ![]() ![]() ![]() Group: Members Posts: 452 Joined: 1-April 08 From: "A little bit Nort' and way West of 'Da Bridge" Member No.: 200,286 |
I would guess that when you installed your new card you may have loosened up a cable connection inside your tower somewhere (or don't have one fully seated). If I understand you correctly, you have the same issue going on with your headphones which would lead me to that conclusion.
Just a thought... |
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Jun 25 2008, 01:45 PM
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#3
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Member ![]() ![]() Group: Members Posts: 30 Joined: 5-August 07 Member No.: 148,225 |
I would guess that when you installed your new card you may have loosened up a cable connection inside your tower somewhere (or don't have one fully seated). If I understand you correctly, you have the same issue going on with your headphones which would lead me to that conclusion. Just a thought... I know I had to unplug one or two wires to put in my video card, but I am pretty sure they went back in all the way. I also can hear sound in the left speaker sometimes if I don't fully insert the plug all the way. |
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Jun 25 2008, 04:16 PM
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#4
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![]() Computer Masochist ![]() ![]() ![]() ![]() ![]() ![]() Group: Moderator Posts: 7,175 Joined: 27-January 07 From: Cleveland, Ohio Member No.: 108,618 |
Well, you know it's not the speaker, seeing how it also does it with the headphones. Probably have to get a sound card. I really don't think there's anything inside to bump, unless you have front pane audio
-------------------- Mark
why won't my laptop work? Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around Avatar by Handplane |
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Jun 25 2008, 06:35 PM
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#5
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![]() Forum Regular ![]() ![]() ![]() Group: HJT Junior Classmen Posts: 313 Joined: 8-June 08 From: Ontario Member No.: 214,918 |
Check the jack you're using. Is it stereo or mono? If it's mono, there's your problem ;)
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Jun 28 2008, 09:30 PM
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#6
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Member ![]() ![]() Group: Members Posts: 30 Joined: 5-August 07 Member No.: 148,225 |
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Jun 29 2008, 07:24 PM
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#7
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Member ![]() ![]() Group: Members Posts: 30 Joined: 5-August 07 Member No.: 148,225 |
I know when I opened up my case to put the video card in, I had the unplug the front audio pannel cable. But I replugged it right and the audio ports of the motherboard have no sound from the left speaker.
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| Lo-Fi Version | Time is now: 8th October 2008 - 04:09 AM |