 Networking Problem, Modem ethernet light shuts off |
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  Jun 21 2008, 08:41 AM
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#1
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Member  Group: Members Posts: 19 Joined: 20-June 08 Member No.: 217,429  |
In case these are needed, the brands and model numbers of the networking equipment are: Modem, Speedstream, 060-5660-171 Five-Port Switch, Linksys, EZXS55W Router, Linksys, BEFW11S4 Edit: Oh dear. I seem to have posted in the wrong forum again. Sorry. Please move this? 
This post has been edited by darkslategrey: Jun 21 2008, 09:06 AM |
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Jun 21 2008, 11:30 AM
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#2
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Forum Addict Group: Members Posts: 4,974 Joined: 3-September 05 From: Killeen, TX Member No.: 33,068 |
I guess that I don't understand why you are using a switch...and a router. The switch is unnecessary and just places another potential point of failure in the connection, IMO.
In my experience (limited)...modem problems revolve around my kicking the connecting wires loose  and/or potential power/connection problems experienced by the broadband provider.But...the modem can always fail or be failing, it's a manmade device with all the weaknesses of such. I'd check the connections first...cable to modem, modem to router...and I'd connect the computers directly to the router and nix the switch. Louis |
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Jun 21 2008, 05:23 PM
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#3
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Member Group: Members Posts: 19 Joined: 20-June 08 Member No.: 217,429 |
The reason we are using a router AND a modem is that we didn't know that our ISP would specifically provide a modem which also acted as a router. So we kept the router for use as a wireless access point and wired it into the switch like a computer. I've already tested the connections and I said in the beginning post that one computer was currently connected to the modem, but this didn't really fix the problem since we often want several computers using the internet at once.
This post has been edited by darkslategrey: Jun 21 2008, 05:23 PM |
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Jun 21 2008, 06:31 PM
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#4
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 Senior Member Group: Members Posts: 442 Joined: 13-August 05 From: Virginia Member No.: 30,967 |
I don't know how comfortable you are with upgrading the firmware on your modem, but it may correct your connection issues. This site has the information you would need.
http://text.dslreports.com/faq/eff/7_5660 |
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Jun 21 2008, 07:51 PM
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#5
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Member Group: Members Posts: 19 Joined: 20-June 08 Member No.: 217,429 |
Yeah, that might help. I'm not really all that good with the networking thing, but we were going to call a technician in from our ISP. Last time they were pretty helpful too, they fixed the problem, which turned out to be corrupt files on the modem. However, I think the symptoms were different last time. I'll talk to them about that if we do decide to call. In the meantime, if anyone has any other ideas, it'd be great if you posted them. Thanks!
Edit: We found out something interesting: If you connect the modem to the computer directly after the ethernet light goes off, turn off the router, plug the computer into the 5-port switch and then reconnect the 5-port switch to the modem, the ethernet light turns back on. Also, just now, the ethernet light shut off, and as I was walking over to connect the computer to the modem it mysteriously turned back on. It almost looks like the problem is starting to resolve itself... I dunno. This post has been edited by darkslategrey: Jun 22 2008, 01:05 PM |
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Jun 23 2008, 02:27 PM
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#6
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Forum Addict Group: Members Posts: 4,974 Joined: 3-September 05 From: Killeen, TX Member No.: 33,068 |
FWIW: Using a router and a modem make sense to me...using a switch and a router don't.
Good luck .Louis |
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Jun 25 2008, 02:02 PM
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#7
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Member Group: Members Posts: 19 Joined: 20-June 08 Member No.: 217,429 |
Okay, I think I've troubleshot my way to the problem. The reason we had a five-port switch is that the router was one port short of our requirements. Anyways, we took the switch completely out of the loop and used the router in the same way and the system functions perfectly now. Thanks for the help anyways.
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Jun 26 2008, 07:44 AM
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#8
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Forum Addict Group: Members Posts: 4,974 Joined: 3-September 05 From: Killeen, TX Member No.: 33,068 |
Happy computing
.Louis |
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Jun 26 2008, 07:13 PM
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#9
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Senior Member Group: Members Posts: 442 Joined: 13-August 05 From: Virginia Member No.: 30,967 |
Glad you got it worked out !!
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Jun 28 2008, 08:14 PM
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#10
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 New Member Group: Members Posts: 3 Joined: 28-June 08 From: Penampang Member No.: 219,267 |
erm....sory if disturbing u all....erm... can i know u connect your modem too switch then go to the router? is it? wat u mean?
erm... if like tat u mean, what i know is,why u didnt connect from modem to the router then from router go to the other PC? here we must want to check how many port do u have? inside ur modem and the router.... |
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| Lo-Fi Version | Time is now: 5th September 2008 - 12:02 AM |
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