 Having Problems With Firefox |
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  Jun 20 2008, 04:59 PM
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#1
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Member  Group: Members Posts: 41 Joined: 19-June 08 Member No.: 217,339  |
This post has been edited by youngmomma: Jun 20 2008, 06:30 PM |
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Jun 20 2008, 06:56 PM
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#2
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 Forum Regular Group: Members Posts: 234 Joined: 27-September 07 Member No.: 159,556 |
More information would be helpful - what version of firefox? Have you tried uninstalling firefox and reinstalling? Does this fix the problem - if not what happens?
If an uninstall and reinstall failed then: When was the last time you scanned for malware? Any updates performed recently? what? What security programs are you running? |
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Jun 20 2008, 07:08 PM
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#3
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Forum Regular Group: Members Posts: 234 Joined: 27-September 07 Member No.: 159,556 |
youngmomma,
just read your other post - see link http://support.mozilla.com/en-US/kb/Firefo...+not+responding tork |
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Jun 20 2008, 08:03 PM
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#4
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Member Group: Members Posts: 41 Joined: 19-June 08 Member No.: 217,339 |
thanks for the link but it doesnt tell me how to keep it from happening so does that mean i have to restart my comp every time i want to start a new session in firefox?? i am so confused
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Jun 20 2008, 08:05 PM
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#5
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Member Group: Members Posts: 41 Joined: 19-June 08 Member No.: 217,339 |
sorry i just seen where it says to delete the lock file but will this keep it from happening again??
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Jun 20 2008, 09:46 PM
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#6
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Member Group: Members Posts: 41 Joined: 19-June 08 Member No.: 217,339 |
i am still unable to use firefox to play pogo games i am fed up i do no know what to do and am ready to just delete firefox all together if someone cannot help me
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Jun 20 2008, 10:16 PM
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#7
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 SPAM Magnet Group: Global Moderator Posts: 13,894 Joined: 6-May 04 From: SW Louisiana Member No.: 363 |
This is one of the symptoms of the trojan Backdoor BDS/PoisonIvy.20.A (and similar variants).
There are other things that you can check first, though. Follow the intructions in this article, beginning with the section labeled, Legitimate explanations for the symptoms. If that doesn't work, follow the directions in the rest of the article. Firefox.exe always open -------------------- I love being married.
It's so great to find that one special person you want to annoy, for the rest of your life. |
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Jun 21 2008, 12:16 PM
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#8
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Member Group: Members Posts: 41 Joined: 19-June 08 Member No.: 217,339 |
i dont think that is what i have cause it is not in the task manager i think firefox is just screwed up i deleted all of its folders and all of the files wherever i could find them is this ok?? I dont think i am gonna use firefox anymore so i hope i am done with the problems.
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