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> Virus Scan Causes Computer To Crash, Norton and AVG both
Taz71498
post Aug 12 2008, 05:34 PM
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I found a link for you on what to uninstall to reinstall your razor mouse:

http://www.razersupport.com/index.php?_m=k...d=4&nav=0,1
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niustat83
post Aug 13 2008, 05:34 PM
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Alright I followed the directions on how to get rid of everything. I did what I normally do to make it crash (Itunes, Audio Podcasts)...and it didn't crash, right away anyways.

After doing that, I clicked to load internet explorer, and then it crashed.

Think I should try re-installing the mouse with the new driver?
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Taz71498
post Aug 13 2008, 06:03 PM
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Yeah, go ahead, give it a try. It sure can not hurt anything.
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niustat83
post Aug 14 2008, 04:15 PM
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I don't have time tonight, I will try tomorrow.
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niustat83
post Aug 16 2008, 10:40 AM
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I reinstalled with the newest drivers, and it's still crashing. Any other ideas, or should I head over to the other forum?
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Taz71498
post Aug 19 2008, 06:33 PM
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Hey, sorry for the delay. For some reason your thread is the only one that does not send me an email that there has been a response.

I actually do not have thoughts on this. With the crashing starting around the same time as the mouse installation, it was and still is a pretty good guess. I have done quite a bit of searching on that mouse. I find that many people are having problems with crashing and there is no one answer as to how to fix it. Some just downloaded and installed the new drivers and it worked and some it did not and still don't have an answer.

Now if it is still crashing with the original mouse in...then it could be something else. Or maybe the new mouse wasn't uninstalled properly and the old mouse installed properly. I just don't know when I am not at your computer.

I suggest trying that other forum. The know of tools that I don't know of that may help detect what the problem may be.
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niustat83
post Aug 19 2008, 09:53 PM
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Alright, thanks for all your help!
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