 My Hijackthis Log Please Help Me! Remmove Explorer.exe |
Welcome Guest ( Log In | Click here to Register a free account now! )
Register a free account to unlock additional features at BleepingComputer.com
Welcome to Bleeping Computer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.  |
 May 16 2008, 10:11 PM
Post
#1
|
|
|
New Member  Group: Members Posts: 4 Joined: 16-May 08 Member No.: 209,433  |
whenever i open my IE, it will not load anywebsite or crash with few new IE open. and IE sometimes will connect to some website that i don't know. (http://83.149.75.33/info.png?cmp=ghrnc_return&uid=3944DE5E172211DD9CB0152726CFFFFF&guid=1F664DDBB66A4DDBBB898D5AF3DCEE36&affid=152290&lid=http&z=us) i also know there is a (adware.win32.superjuan.bdb) in my computer too. i didn't know if it has been removed. i heard that HijackThis can remove it and restore my computer to normal so i want to give it a try. Please Anyone Help !! Hope You Guys Can Help... Thanks SO MUCH! I'm Using Windows Vista 32 bit Ultimate. Do i have to use ProcessExplorer to help remove it? thanks Here my log: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 6:53:54 PM, on 5/16/2008 Platform: Windows Vista SP1 (WinNT 6.00.1905) MSIE: Internet Explorer v7.00 (7.00.6001.18000) Boot mode: Normal Running processes: C:\Windows\System32\smss.exe C:\Windows\system32\csrss.exe C:\Windows\system32\wininit.exe C:\Windows\system32\csrss.exe C:\Windows\system32\services.exe C:\Windows\system32\lsass.exe C:\Windows\system32\lsm.exe C:\Windows\system32\winlogon.exe C:\Windows\system32\svchost.exe C:\Windows\system32\svchost.exe C:\Windows\System32\svchost.exe C:\Windows\System32\svchost.exe C:\Windows\system32\svchost.exe C:\Windows\system32\svchost.exe C:\Windows\system32\SLsvc.exe C:\Windows\system32\svchost.exe C:\Windows\system32\svchost.exe C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe C:\Windows\System32\spoolsv.exe C:\Windows\system32\svchost.exe C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Windows\system32\svchost.exe C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe C:\Windows\system32\PnkBstrA.exe C:\Windows\system32\svchost.exe C:\Program Files\CyberLink\Shared files\RichVideo.exe C:\Program Files\Spyware Doctor\pctsAuxs.exe C:\Program Files\Spyware Doctor\pctsSvc.exe C:\Windows\system32\taskeng.exe C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Windows\system32\svchost.exe C:\Program Files\Spyware Doctor\pctsTray.exe C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe C:\Windows\System32\svchost.exe C:\Windows\system32\SearchIndexer.exe C:\Windows\System32\CTHELPER.EXE C:\Windows\System32\CTXFIHLP.EXE C:\Windows\System32\rundll32.exe C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe C:\Windows\System32\rundll32.exe C:\Program Files\Windows Sidebar\sidebar.exe C:\Windows\System32\rundll32.exe C:\Program Files\Windows Live\Messenger\msnmsgr.exe C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe C:\Windows\System32\rundll32.exe C:\Program Files\Windows Media Player\wmpnscfg.exe C:\Windows\System32\rundll32.exe C:\Windows\System32\rundll32.exe C:\Windows\SYSTEM32\CTXFISPI.EXE C:\Windows\system32\wbem\wmiprvse.exe C:\Program Files\Windows Sidebar\sidebar.exe C:\Windows\System32\mobsync.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe C:\Windows\system32\wbem\wmiprvse.exe O1 - Hosts: ::1 localhost O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file) O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll (file missing) O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file) O4 - HKLM\..\Run: [MSConfig] "C:\Windows\system32\msconfig.exe" /auto O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe" O4 - HKLM\..\Run: [dc58086c] rundll32.exe "C:\Users\Hang\AppData\Local\Temp\pgjoasbh.dll",b O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe" O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet O4 - HKCU\..\Run: [cmds] rundll32.exe C:\Users\Hang\AppData\Local\Temp\jkkijGVM.dll,c O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe O4 - HKCU\..\Run: [dc58086c] rundll32.exe "C:\Users\Hang\AppData\Local\Temp\pgjoasbh.dll",b O4 - HKCU\..\Run: [BMdf6b3bf0] Rundll32.exe "C:\Users\Hang\AppData\Local\Temp\guynbvya.dll",s O4 - HKCU\..\RunOnce: [] C:\Program Files\Internet Explorer\iexplore.exe http://www.symantec.com/techsupp/servlet/P...000096.000001de O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-18\..\Run: [CtxfiReg] CTXFIREG.exe /FAIL1 (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [CtxfiReg] CTXFIREG.exe /FAIL1 (User 'Default user') O8 - Extra context menu item: Add to Anti-Banner - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\ie_banner_deny.htm O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\SCIEPlgn.dll O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL O13 - Gopher Prefix: O15 - ESC Trusted Zone: http://*.update.microsoft.com O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://javadl-esd.sun.com/update/1.6.0/jin...ows-i586-jc.cab O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~1.0\r3hook.dll,C:\PROGRA~1\KASPER~1\KASPER~1.0\adialhk.dll O22 - SharedTaskScheduler: Windows DreamScene - {E31004D1-A431-41B8-826F-E902F9D95C81} - C:\Windows\System32\DreamScene.dll O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe O23 - Service: Adobe Version Cue CS3 - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\Adobe Version Cue CS3\Server\bin\VersionCueCS3.exe O23 - Service: Kaspersky Internet Security 7.0 (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe -- End of file - 10857 bytes |
 |
 
|
|
May 16 2008, 10:17 PM
Post
#2
|
|
 Bleepin' Conundrum Group: Global Moderator Posts: 8,395 Joined: 26-April 04 From: 65 miles due East of the "Logic Free Zone", in Md, USA Member No.: 235 |
I have moved your Topic that includes a HijackThis log here to the Misplaced HJT Logs forum. You posted your log in a forum not intended for HijackThis logs analysis and probably missed the directions we provide to those who require assistance. We can only allow topics with such logs in the HijackThis Logs and Malware Removal forum. This restriction is to ensure you get the best help available, from those who specialize in malware anlaysis and removal. It also should prevent you from receiving ineffective or even potentially dangerous advice, whether well meaning or not.
Prior to posting a HJT log, we ask that you please read and follow all instructions in the pinned topic titled Preparation Guide For Use Before Posting A Hijackthis Log. Following the steps in this Guide will allow the HJT Team to quickly help you with specific fixes for what may remain on your system. Please complete all the steps in the Guide. If you have performed some of them already, then just continue with the next. There are instructions for downloading and running Deckard's System Scanner (DSS) which will create a hijackthis log for you, or automatically download and install the most current version of HijackThis if it's not already installed on your computer. Please note that it is important that Deckard's System Scanner be run and a log created while in normal mode. If you run it and create your log while in safe mode, you will be asked to redo it again properly. When you have completed those steps, start a new topic in the HijackThis Logs and Malware Removal forum as directed in the Guide to post a new log. Please DO NOT post any more logs to this topic, or post a log again in the wrong forum. The Misplaced HJT Logs forum is strictly a holding area where the BC Staff can assist you with preparations for and to properly post your log. If you have a question or encounter a problem in the Prep Guide, please do post back to this topic; that is what it is here for. When your new HJT log is posted in the proper forum, please reply to this topic with a link to your new topic. Once that is done, a Member of the HJT Team will analyze your log and assist you with step by step instructions to clean your computer or otherwise advise what needs to be done. Thanks for your cooperation and good luck. The BC Staff -------------------- |
|
|
|
|
May 17 2008, 06:23 PM
Post
#3
|
|
 The Bookworm Group: Moderator Posts: 3,943 Joined: 14-July 06 From: Bloomington, IN Member No.: 76,150 |
Hello peterlu84,
Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer. From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean. Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond. If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?". To avoid confusion, I am closing this topic. Good luck with your log. The BC Staff -------------------- Orange Blossom An ounce of prevention is worth a pound of cure ESET NOD32 Trial, AVG Anti-spyware Free, SuperAntiSpyware Pro, SpywareBlaster, Spybot 1.5, WinPatrol Plus, Sunbelt Personal Firewall - Full, Comodo BOClean 4.25, Malwarebytes' Anti-Malware |
|
|
|
|
1 User(s) are reading this topic (1 Guests and 0 Anonymous Users)
0 Members:
| Lo-Fi Version | Time is now: 8th July 2008 - 10:57 PM |
© 2003-2008 All Rights Reserved Bleeping Computer LLC.