 Zone Alarm And Crawler Parental Control? |
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  May 15 2008, 09:32 PM
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#1
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New Member  Group: Members Posts: 5 Joined: 10-April 07 Member No.: 123,700  |
Thanks! Edit: Moved topic from XP to the more appropriate forum. ~ Animal |
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 May 16 2008, 02:11 PM
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#2
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a forum member Group: Members Posts: 1,620 Joined: 27-August 07 Member No.: 153,171 |
are you able to give us a screan shot of your fully populated control panel's add/remove programs
and your c drive if possible have you ever HAD zone alarms ON the computer? |
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May 16 2008, 07:47 PM
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#3
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 Forum Regular Group: Members Posts: 167 Joined: 27-September 07 Member No.: 159,556 |
In addition to ruby1's questions, what is the exact error you are getting? Your post seems to indicate "I heard conflict with Zone Alarm" not that you are actually getting an error that says something about zone alarm. So if you can reproduce the entire error message that would be helpful.
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May 16 2008, 11:44 PM
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#4
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New Member Group: Members Posts: 5 Joined: 10-April 07 Member No.: 123,700 |
Well, the error says Driver Conflict Warning - zone alarm has been detected on my computer. For this reason, I cannot use the portion of parental control that has internet limits.
I am not sure how to put a print screen in here (i tried and it woudnt paste) but if you tell me how I can do that! I have never downloaded zone alarm, unless it came with something else I downloaded. I have no idea how it got on here! Thanks for your help! |
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May 17 2008, 06:18 AM
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#5
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a forum member Group: Members Posts: 1,620 Joined: 27-August 07 Member No.: 153,171 |
a suggestion is to open system restore
http://www.bleepingcomputer.com/tutorials/tutorial56.html can you see what dates you have in there whilst doing that can you may be run a scan to see IF you just MIGHT have an infection on there? Superantispyware; guide on how to install and run If you have not already got a Downloads folder , I suggest you create a new folder in My Documents, and name it Downloads ; Installing superantispywareSuperantispyware is found here http://www.superantispyware.com/index.html Download to the Downloads folder the free exe to superantispyware from here http://www.superantispyware.com/downloadfi...ANTISPYWAREFREE you install superantispyware by clicking on the icon in the downloads folder ; it will launch the installation process; follow the instructions and I suggest you ask for a default installation ; ensure it creates a desktop icon for you ; once the program has been installed it should ask you if you wish to update the program ; say YES if it does not ask you , you need TO fully update the definitions by opening the program and find the ‘check for updates ‘tab in the bottom left of the menus you see; click on it and it will do the update for you ; I suggest you ask it to check for updates again once the first update is complete just to be sure please then reboot your computer ; it is preferable to run the scan in your computers safe mode; please open this program from the desktop icon please run the scan while you are OFF line and do not have the computer doing any other work while the scan runs go to the preferences tab on the right on the General tab I suggest you disable the scan on start up on the Hijack protection tab I suggest you tick BOTH items; this enables the program to give you a Hijack home page alert if your home page gets changes ; if you DO get a home page hijack, when you boot up the computer superantispyware will open and tell you the home page has changed and will ask you if this is a legitimate change; in statistics/logs- go to the bottom and you will see two boxes asking about keeping a log of scanning results and saving empty logs? Tick both of them Then go back to the main screen and see the tab that says scan your computer? Do you see that ? Click on it A screen will open ;on the left hand side ensure your FIXED drive ( most probably the C drive) is ticked; Also tick in there any other section that is used and attached . On the right had side you see three scanning options?; please click the Complete scan option OK; you are now set to scan Please then click on the ‘next’ tab and let the scan run please run the scan while you are OFF line and do not have the computer doing any other work while the scan runs From my experience running this program the complete full scan CAN take many hours to run depending on how much is on your computer so be patient and let it run; maybe go for a cuppa or watch a favourite program while this one runs Once the scan IS complete you will be presented with a box telling you what the scan has found ( if anything); if harmful objects have been found click on the OK button ; on the next screen all the harmful objects should have a check mark beside them, ; click ‘next’ A notification should appear that ‘quarantine and removal is complete’ click ‘ok’ and then the Finish button to get returned to the main menu If you have run the scan in computers safe mode you will need to reboot to computer normal mode If you have run in computer’s normal mode I suggest you reboot to enable the ‘fix’ the program has performed to consolidate You then need to retrieve the scan result Open the program and return to the statistics /logs section ; locate the most recent log ; left mouse click on it to highlight it and click the ‘view log’ tab The log should appear in maybe note pad ; you need to copy and paste that log for examination Once you have posted the log please close the superantispyware program lets just see IF that flags up anything on there you do not know about? |
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