Can't Access Google And Some Others...

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BleepingComputer.com > Security > Am I infected? What do I do?

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Can't Access Google And Some Others...

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Bone Idol View Member Profile	May 15 2008, 02:56 AM Post #1
Forum Regular Group: Members Posts: 216 Joined: 31-August 06 Member No.: 83,089	Hi all. For thre days now I've been unable to connect to Google, Photobucket, my TV Guide, and a couple of others. However, I connect just fine to other websites. When trying to connect to Google, the connection never finishes. I'd appreciate any help. Edit: Moved topic from XP to the more appropriate forum. ~ Animal

hamluis View Member Profile	May 15 2008, 09:17 AM Post #2
Forum Addict Group: Members Posts: 3,930 Joined: 3-September 05 From: Killeen, TX Member No.: 33,068	I would delete all cookies relating to those sites (on the suspicion of corruption) and then try visiting them. Louis

extremeboy View Member Profile	May 15 2008, 06:25 PM Post #3
Distinguished Member Group: HJT Junior Classmen Posts: 695 Joined: 21-March 08 From: Canada Member No.: 197,892	Hi do you have any firewalls or anything that you recently installed? Extremeboy -------------------- With Regards, Extremeboy There are places in us that have no limitations.

TMacK View Member Profile	May 15 2008, 11:23 PM Post #4
Bleepin' Mod Group: Moderator Posts: 4,307 Joined: 18-March 06 From: B.C. Canada Member No.: 59,826	Do any error messages appear when you try to access these websites? -------------------- Join Bleeping Computers Folding@home Team and Help find a cure. I am thankful for laughter, except when milk comes out of my nose. ~Woody Allen

Bone Idol View Member Profile	May 16 2008, 05:41 AM Post #5
Forum Regular Group: Members Posts: 216 Joined: 31-August 06 Member No.: 83,089	I've only just this moment been able to get back here. After my first post, I couldn't connect back here again. I ran Spybot Search & Destroy, and it found some nasties: VIRTUMONDE.dll VIRTUMONDE CasaleMedia Right Media Media Plex These comprised 14 baddies. Unfortunately Spybot couldn't remove them. So I ran Ad-Aware anti-spyware... and it froze three quarters of the way to finishing. I ran my ESET Nod32. It found Trojans and quarantined them. But couldn't access Google, Photobucket, TV Guide... or Bleeping. I tried to System Restore, but it wouldn't even take me back one day. All this problem started when after doing a Repair using my Windows XP Installation CD, I then went to Windows Update - and it downloaded Windows SP3. I've been using SP2 until now. Just now I did a Repair with my WinXP Inst CD... and then ran Spybot Search and Destroy again - and again the above nasties turned up. But! This time it deleted them all. Thank you everyone for your advice and interest. I am now able to access Google. I just hope these viruses or Adware don't stuff things up again. This post has been edited by garmanma: May 16 2008, 07:40 AM Reason for edit: move to appropiate forum

boopme View Member Profile	May 16 2008, 01:15 PM Post #6
To INSANITY and BEYOND !! Group: Moderator Posts: 7,016 Joined: 10-September 04 From: NJ USA Member No.: 2,608	Hello please run this scan and post back it's log,thanks. Please download Malwarebytes Anti-Malware and save it to your desktop. alternate download link 1 alternate download link 2 Make sure you are connected to the Internet. Double-click on Download_mbam-setup.exe to install the application. When the installation begins, follow the prompts and do not make any changes to default settings. When installation has finished, make sure you leave both of these checked: Update Malwarebytes' Anti-Malware Launch Malwarebytes' Anti-Malware Then click Finish. MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. On the Scanner tab: Make sure the "Perform Quick Scan" option is selected. Then click on the Scan button. If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient. When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found". Click OK to close the message box and continue with the removal process. Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found. Make sure that *everything is checked, and click Remove Selected. When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)* The log is automatically saved and can be viewed by clicking the Logs tab in MBAM. Copy and paste the contents of that report in your next reply and exit MBAM. Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware. -------------------- Can you spare some PC cycles to help FIND A CURE .. BC FOLDING TEAM Click me /info.. ThoughtVent a goodplace to discuss.<<>>>Staying Updated Calendar of Updates. For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....

Bone Idol View Member Profile	May 16 2008, 06:39 PM Post #7
Forum Regular Group: Members Posts: 216 Joined: 31-August 06 Member No.: 83,089	Thanks boopme... Great piece of software! Malwarebytes' Anti-Malware 1.12 Database version: 755 Scan type: Quick Scan Objects scanned: 38026 Time elapsed: 5 minute(s), 2 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 7 Registry Values Infected: 1 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 1 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: HKEY_CLASSES_ROOT\CLSID\{b82f29e4-8368-4b14-9c00-5138c0d94034} (Trojan.Vundo) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{b82f29e4-8368-4b14-9c00-5138c0d94034} (Trojan.Vundo) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\Software\Microsoft\affri (Malware.Trace) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\affltid (Malware.Trace) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\affri (Malware.Trace) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\FCOVM (Trojan.Vundo) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RemoveRP (Trojan.Vundo) -> Quarantined and deleted successfully. Registry Values Infected: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\{b82f29e4-8368-4b14-9c00-5138c0d94034} (Trojan.Vundo) -> Quarantined and deleted successfully. Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\CSKNIXLJ\kriv[1] (Trojan.Vundo) -> Quarantined and deleted successfully.

boopme View Member Profile	May 17 2008, 09:03 AM Post #8
To INSANITY and BEYOND !! Group: Moderator Posts: 7,016 Joined: 10-September 04 From: NJ USA Member No.: 2,608	How is it working now? Are yiu connecting? You should run these next. Please download ATF Cleaner by Atribune & save it to your desktop. Double-click ATF-Cleaner.exe to run the program. Under Main "*Select Files to Delete" choose: Select All. Click the Empty Selected* button. If you use Firefox browser click Firefox at the top and choose: Select All Click the Empty Selected button. If you would like to keep your saved passwords, please click No at the prompt. If you use Opera browser click Opera at the top and choose: Select All Click the Empty Selected button. If you would like to keep your saved passwords, please click No at the prompt. Click Exit on the Main menu to close the program. Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator". THEN: Download and scan with SUPERAntiSpyware Free for Home Users Double-click SUPERAntiSpyware.exe and use the default settings for installation. An icon will be created on your desktop. Double-click that icon to launch the program. If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here.) Under "*Configuration and Preferences", click the Preferences* button. Click the Scanning Control tab. Under Scanner Options make sure the following are checked (leave all others unchecked): Close browsers before scanning. Scan for tracking cookies. Terminate memory threats before quarantining. Click the "Close" button to leave the control center screen. Back on the main screen, under "*Scan for Harmful Software" click Scan your computer. On the left, make sure you check C:\Fixed Drive. On the right, under "Complete Scan", choose Perform Complete Scan. Click "Next" to start the scan. Please be patient while it scans your computer. After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK". Make sure everything has a checkmark next to it and click "Next". A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu. If asked if you want to reboot, click "Yes". To retrieve the removal information after reboot, launch SUPERAntispyware again. Click Preferences, then click the Statistics/Logs tab.* Under Scanner Logs, double-click SUPERAntiSpyware Scan Log. If there are several logs, click the current dated log and press View log. A text file will open in your default text editor. Please copy and paste the Scan Log results in your next reply. Click Close to exit the program. -------------------- Can you spare some PC cycles to help FIND A CURE .. BC FOLDING TEAM Click me /info.. ThoughtVent a goodplace to discuss.<<>>>Staying Updated Calendar of Updates. For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....

Bone Idol View Member Profile	May 17 2008, 06:31 PM Post #9
Forum Regular Group: Members Posts: 216 Joined: 31-August 06 Member No.: 83,089	QUOTE(TMacK @ May 16 2008, 02:23 PM) Do any error messages appear when you try to access these websites? No error messages were appearing. boopme... very nice! Here are the results: SUPERAntiSpyware Scan Log http://www.superantispyware.com Generated 05/18/2008 at 09:14 AM Application Version : 4.0.1154 Core Rules Database Version : 3463 Trace Rules Database Version: 1454 Scan type : Complete Scan Total Scan Time : 00:23:18 Memory items scanned : 414 Memory threats detected : 0 Registry items scanned : 5156 Registry threats detected : 0 File items scanned : 18271 File threats detected : 2 Adware.Vundo-Variant/H C:\SYSTEM VOLUME INFORMATION\_RESTORE{D009E0E0-A8CD-4B13-A6B9-F024500F2B3C}\RP1\A0000007.DLL Adware.Vundo-Variant C:\SYSTEM VOLUME INFORMATION\_RESTORE{D009E0E0-A8CD-4B13-A6B9-F024500F2B3C}\RP2\A0003289.DLL

boopme View Member Profile	May 17 2008, 08:14 PM Post #10
To INSANITY and BEYOND !! Group: Moderator Posts: 7,016 Joined: 10-September 04 From: NJ USA Member No.: 2,608	So things are good now? -------------------- Can you spare some PC cycles to help FIND A CURE .. BC FOLDING TEAM Click me /info.. ThoughtVent a goodplace to discuss.<<>>>Staying Updated Calendar of Updates. For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....

Bone Idol View Member Profile	May 17 2008, 08:53 PM Post #11
Forum Regular Group: Members Posts: 216 Joined: 31-August 06 Member No.: 83,089	Yes... all okay so far. Take a bow! Thank you very much.

boopme View Member Profile	May 17 2008, 10:01 PM Post #12
To INSANITY and BEYOND !! Group: Moderator Posts: 7,016 Joined: 10-September 04 From: NJ USA Member No.: 2,608	You're welcome and thanks,but I can't bow until after you do this Now you should Set a New Restore Point *to prevent possible reinfection* from an old one. Some of the malware you picked up could have been saved in System Restore. Since System Restore is a protected directory, your tools can not access it to delete these bad files which sometimes can reinfect your system. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state. The easiest and safest way to do this is: Go to Start > Programs > Accessories > System Tools and click "System Restore". Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore. Then go to Start > Run and type: Cleanmgr Click "OK". Click the "More Options" Tab. Click "Clean Up**" in the System Restore section to remove all previous restore points except the newly created one. -------------------- Can you spare some PC cycles to help FIND A CURE .. BC FOLDING TEAM Click me /info.. ThoughtVent a goodplace to discuss.<<>>>Staying Updated Calendar of Updates. For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....

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