Windows Freezes At Logo

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BleepingComputer.com > Operating Systems > Windows XP Home and Professional

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Windows Freezes At Logo

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Adamsappleone View Member Profile	May 14 2008, 12:12 PM Post #1
Member Group: Members Posts: 64 Joined: 14-May 08 From: Tucson, Arizona Member No.: 208,851	Hello all; I have been reading some posts here with similar issues, mine however, has got me stumped. You can view my system specs in my profile. I have a very clean running machine and never had any issues with viruses, malware, spyware, etc: My event viewer shows no warnings/errors I do not receive any error codes/messages I have done a "chkdsk /r", "chkdsk /f" and "chkdsk /p" all results were clean I have also done "fixboot" "fixmbr" didn't resolve the issue My system will, after being off for 5 hours or more, freeze at the Windows Logo (the bar) and I have to do a hard restart and choose "last known configuration that worked" which 8 of 10 times will work, the 2 times it doesn't I choose "start windows normally" and all is fine and at that point I can restart anytime without problems, it's the sitting off for 5 hours or so that's got me stumped. I am just wondering if it might be my video card, I have heard that video cards do sometimes cause boot hangs, random reboots and restart loops. It's a Diamond Stealth S120 ATI Radeon 9550 256mb I know I cannot use the most current driver for it as an ati2mag error shows up in my event viewer. Any thoughts or suggestions will be greatly appreciated Thanks to all in advance -------------------- Now, just why in the Hell do I have to press "1" for English AVAST ANTIVIRUS http://www.avast.com/eng/avast_4_home.html SUPERANTISPYWARE http://www.superantispyware.com SPYWAREGUARD http://www.javacoolsoftware.com/sgdownload.html THREATFIRE http://www.threatfire.com ZONE ALARM FIREWALL http://majorgeeks.com/ZoneAlarm_Free_d388.html

ruby1 View Member Profile	May 14 2008, 01:41 PM Post #2
a forum member Group: Members Posts: 1,616 Joined: 27-August 07 Member No.: 153,171	please advise in your signature you list zone alarms which version of zone alarms do you have http://www.zonealarm.com/store/content/home.jsp also avast antivirus; http://www.avast.com/ and threatfire http://www.threatfire.com/ you MAY have THREE antivirus programs installed? and if so you are really running UN protected; please clarify which ARE installed?

Adamsappleone View Member Profile	May 14 2008, 02:34 PM Post #3
Member Group: Members Posts: 64 Joined: 14-May 08 From: Tucson, Arizona Member No.: 208,851	QUOTE(ruby1 @ May 14 2008, 11:41 AM) please advise in your signature you list zone alarms which version of zone alarms do you have http://www.zonealarm.com/store/content/home.jsp also avast antivirus; http://www.avast.com/ and threatfire http://www.threatfire.com/ you MAY have THREE antivirus programs installed? and if so you are really running UN protected; please clarify which ARE installed? I have them all installed and running and protecting with no issues. Zone Alarm Firewall All are the free home versions, which all can be obtained thru the links or Majorgeeks.com "ThreatFire's ActiveDefense technology does, and has proven to provide up to 243% more protection when combined with traditional AntiVirus products" Read the entire article from the link. Sorry for any confusion, I have updated my sig to reflect the proper downloads This post has been edited by Adamsappleone: May 14 2008, 02:45 PM -------------------- Now, just why in the Hell do I have to press "1" for English AVAST ANTIVIRUS http://www.avast.com/eng/avast_4_home.html SUPERANTISPYWARE http://www.superantispyware.com SPYWAREGUARD http://www.javacoolsoftware.com/sgdownload.html THREATFIRE http://www.threatfire.com ZONE ALARM FIREWALL http://majorgeeks.com/ZoneAlarm_Free_d388.html

ruby1 View Member Profile	May 14 2008, 02:43 PM Post #4
a forum member Group: Members Posts: 1,616 Joined: 27-August 07 Member No.: 153,171	maybe others will disagree with me; but the way I for one 'read ' this you have TWO antivirus protection programs installed avast and threatfire this is NOT recommended computer practice and you may well BE infected without actually knowing it

Adamsappleone View Member Profile	May 14 2008, 03:10 PM Post #5
Member Group: Members Posts: 64 Joined: 14-May 08 From: Tucson, Arizona Member No.: 208,851	QUOTE(ruby1 @ May 14 2008, 12:43 PM) maybe others will disagree with me; but the way I for one 'read ' this you have TWO antivirus protection programs installed avast and threatfire this is NOT recommended computer practice and you may well BE infected without actually knowing it I have had a HJT Log reviewed by Juliet and my system was clean as I have stated and this was running the same programs and that was done due to having some program scan my system from a search result looking for an answer to my boot issue. -------------------- Now, just why in the Hell do I have to press "1" for English AVAST ANTIVIRUS http://www.avast.com/eng/avast_4_home.html SUPERANTISPYWARE http://www.superantispyware.com SPYWAREGUARD http://www.javacoolsoftware.com/sgdownload.html THREATFIRE http://www.threatfire.com ZONE ALARM FIREWALL http://majorgeeks.com/ZoneAlarm_Free_d388.html

ruby1 View Member Profile	May 14 2008, 03:17 PM Post #6
a forum member Group: Members Posts: 1,616 Joined: 27-August 07 Member No.: 153,171	QUOTE(Adamsappleone @ May 14 2008, 09:10 PM) QUOTE(ruby1 @ May 14 2008, 12:43 PM) maybe others will disagree with me; but the way I for one 'read ' this you have TWO antivirus protection programs installed avast and threatfire this is NOT recommended computer practice and you may well BE infected without actually knowing it I have had a HJT Log reviewed by Juliet and my system was clean as I have stated and this was running the same programs and that was done due to having some program scan my system from a search result looking for an answer to my boot issue. for clarity, would you kindly give a link TO that log which I presume is on an HJT log section on a forum?

hamluis View Member Profile	May 14 2008, 04:10 PM Post #7
Forum Addict Group: Members Posts: 3,915 Joined: 3-September 05 From: Killeen, TX Member No.: 33,068	I have to agree with Ruby about the feasability of running Threatfire and Avast AV...one or the other should be sufficient and eliminate the possibility of conflicts between the two. It's the same situation as having 2 firewalls attempting to do one job at the same time...not recommended. Louis

Adamsappleone View Member Profile	May 14 2008, 04:54 PM Post #8
Member Group: Members Posts: 64 Joined: 14-May 08 From: Tucson, Arizona Member No.: 208,851	QUOTE(ruby1 @ May 14 2008, 01:17 PM) QUOTE(Adamsappleone @ May 14 2008, 09:10 PM) QUOTE(ruby1 @ May 14 2008, 12:43 PM) maybe others will disagree with me; but the way I for one 'read ' this you have TWO antivirus protection programs installed avast and threatfire this is NOT recommended computer practice and you may well BE infected without actually knowing it I have had a HJT Log reviewed by Juliet and my system was clean as I have stated and this was running the same programs and that was done due to having some program scan my system from a search result looking for an answer to my boot issue. for clarity, would you kindly give a link TO that log which I presume is on an HJT log section on a forum? Here ya go; http://forums.pcpitstop.com/index.php?showtopic=153680 Please note that I was not running Avast at the time which I have been using for over a year. I wanted to try out McAfee again as I had used it years ago with AOL and shortly after this log was taken I switched back to Avast. -------------------- Now, just why in the Hell do I have to press "1" for English AVAST ANTIVIRUS http://www.avast.com/eng/avast_4_home.html SUPERANTISPYWARE http://www.superantispyware.com SPYWAREGUARD http://www.javacoolsoftware.com/sgdownload.html THREATFIRE http://www.threatfire.com ZONE ALARM FIREWALL http://majorgeeks.com/ZoneAlarm_Free_d388.html

ruby1 View Member Profile	May 14 2008, 05:13 PM Post #9
a forum member Group: Members Posts: 1,616 Joined: 27-August 07 Member No.: 153,171	thanks; please also clarify you have Zone alarms firewall ; have you turned OFF the XP firewall? which NOW is your installed antivirus program and how did you remove the others? also; who is your ISP and by what method do you connect to the internet, ( you could even have an antivirus protection method in that connection )

garmanma View Member Profile	May 14 2008, 05:38 PM Post #10
Computer Masochist Group: Moderator Posts: 5,228 Joined: 27-January 07 From: Cleveland, Ohio Member No.: 108,618	Did you check the Event Viewer for anything strange looking that happens at about the same time as your problem -------------------- Mark why won't my laptop work? Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around

Budapest View Member Profile	May 14 2008, 05:53 PM Post #11
Bleepin' Cynic Group: BC Advisor Posts: 3,529 Joined: 11-November 06 Member No.: 94,959	If your motherboard has on-board video you could try pulling the video card out and see if that solves the problem. -------------------- _{Stupidity has a knack of getting its way. —Albert Camus}

Adamsappleone View Member Profile	May 14 2008, 11:48 PM Post #12
Member Group: Members Posts: 64 Joined: 14-May 08 From: Tucson, Arizona Member No.: 208,851	QUOTE(ruby1 @ May 14 2008, 03:13 PM) thanks; please also clarify you have Zone alarms firewall ; have you turned OFF the XP firewall? which NOW is your installed antivirus program and how did you remove the others? also; who is your ISP and by what method do you connect to the internet, ( you could even have an antivirus protection method in that connection ) XP Firewall is disabled in services My programs are removed thru add/remove or program uninstall, any left over files are removed manually, then I perform a system clean, defrag and restart, then checked in safemode. I have MSN Premium thru Qwest/DSL which has available Spysweeper by Webroot and McAfee Security Center, but I do not use them. The MOBO does not have on board video. As stated in original post, Event Viewer shows no warnings/errors This post has been edited by Adamsappleone: May 14 2008, 11:52 PM -------------------- Now, just why in the Hell do I have to press "1" for English AVAST ANTIVIRUS http://www.avast.com/eng/avast_4_home.html SUPERANTISPYWARE http://www.superantispyware.com SPYWAREGUARD http://www.javacoolsoftware.com/sgdownload.html THREATFIRE http://www.threatfire.com ZONE ALARM FIREWALL http://majorgeeks.com/ZoneAlarm_Free_d388.html

hamluis View Member Profile	May 15 2008, 09:16 AM Post #13
Forum Addict Group: Members Posts: 3,915 Joined: 3-September 05 From: Killeen, TX Member No.: 33,068	Generally speaking, freezing can be a sign of heat problems (although I cannot say that's a good suspect, based on what you have provided). It would not hurt to check the status of fans and CPU temp. Fans can be checked visually, CPU temp can be monitored in BIOS. The fact that you maintain there are no error messages of any sort...but that freezes occur...leads me to suggest this direction. Louis

Adamsappleone View Member Profile	May 15 2008, 01:22 PM Post #14
Member Group: Members Posts: 64 Joined: 14-May 08 From: Tucson, Arizona Member No.: 208,851	Thanks Louis, I'm pretty sure it's not a heat issue. I clean the inside on a regular basis. I have my CPU Fan, 3 Case Fans, Dual Fans in the PSU and Dual Fans on each Hard Drive. Here are the temps; CPUID Hardware Monitor 1.0.8.0 ----------------------------------------------------- Mainboard Vendor ASUSTeK Computer Inc. Mainboard Model P4P800S/SE (0x286 - 0x1679AD08) LPCIO ----------------------------------------------------- Vendor Winbond Model W83627THF Vendor ID 0x5CA3 Chip ID 0x82 Revision ID 0x84 Config Mode I/O address 0x2E Hardware monitor ----------------------------------------------------- Winbond W83627THF hardware monitor Voltage sensor 0 1.58 Volts [0x63] (CPU VCore) Voltage sensor 1 11.98 Volts [0xC5] (+12V) Voltage sensor 2 3.30 Volts [0xCE] (+3.3V) Voltage sensor 3 5.04 Volts [0xBD] (+5V) Voltage sensor 4 2.99 Volts [0xBB] (VIN2) Temperature sensor 0 29°C (84°F) [0x1D] (SYSTIN) Temperature sensor 1 35°C (94°F) [0x45] (CPUTIN) Temperature sensor 2 48°C (118°F) [0x1A0] (VTIN) Fan sensor 0 2596 RPM [0x82] (FANIN0) Fan sensor 1 2813 RPM [0x78] (FANIN1) Dump hardware monitor Hardware monitor ----------------------------------------------------- Maxtor 6 G160E0 hardware monitor Temperature sensor 0 31°C (87°F) [0x1F] (HDD) Hardware monitor ----------------------------------------------------- MAXTOR S TM3160812AS hardware monitor Temperature sensor 0 31°C (87°F) [0x1F] (HDD) -------------------- Now, just why in the Hell do I have to press "1" for English AVAST ANTIVIRUS http://www.avast.com/eng/avast_4_home.html SUPERANTISPYWARE http://www.superantispyware.com SPYWAREGUARD http://www.javacoolsoftware.com/sgdownload.html THREATFIRE http://www.threatfire.com ZONE ALARM FIREWALL http://majorgeeks.com/ZoneAlarm_Free_d388.html

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