 Avg 8.0 Issues |
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 May 14 2008, 06:33 AM
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Member  Group: Members Posts: 54 Joined: 2-January 08 Member No.: 180,551  |
any help would be greatly appreciated. thanks. (oh and now I have a red exclamation point showing in the task bar icon. and when I open AVG I am told that the web shield is not activated. and yet when I click on that area to activate, nothing happens. I tried unchecking, then rechecking. nope, nothing works. I'm not as concerned about this as I am about my "free" version not being free....as explained above) |
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May 14 2008, 09:34 AM
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 Forum Addict Group: Global Moderator Posts: 19,133 Joined: 11-April 04 From: Chicago, Il. Member No.: 113 |
1. Did you completely uninstall AVG7 before installing 8?
2. Did you do download the file from this location? http://www.download.com/AVG-Anti-Virus-Fre...&tag=button Regards, John -------------------- Whereof one cannot speak, thereof one should be silent.
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May 14 2008, 09:49 AM
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#3
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Member Group: Members Posts: 54 Joined: 2-January 08 Member No.: 180,551 |
QUOTE(jgweed @ May 14 2008, 09:34 AM)  1. Did you completely uninstall AVG7 before installing 8? 2. Did you do download the file from this location? http://www.download.com/AVG-Anti-Virus-Fre...&tag=button Regards, John 1. well.....it uninstalled upon the new reinstall. I just double checked and yep, the older version is gone. 2. nope, didn't download it from there but the link provided with the pop-up: http://free.grisoft.com/ww.download any other ideas? uninstall and reinstall from the site you linked? or can I try to reinstall from the download.com site? will that hurt anything? |
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May 14 2008, 10:03 AM
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#4
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Forum Addict Group: Global Moderator Posts: 19,133 Joined: 11-April 04 From: Chicago, Il. Member No.: 113 |
My thought was that you may have installed the trial or paid-for version by mistake, since all of these are on that page. I would suggest you download from the download.com site (it is recommended by Grisoft), then disconnect from the internet, manually uninstall whatever version you have, and then install the file from download.com.
Cheers, John -------------------- Whereof one cannot speak, thereof one should be silent.
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May 14 2008, 05:01 PM
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#5
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Member Group: Members Posts: 54 Joined: 2-January 08 Member No.: 180,551 |
QUOTE(jgweed @ May 14 2008, 10:03 AM) My thought was that you may have installed the trial or paid-for version by mistake, since all of these are on that page. I would suggest you download from the download.com site (it is recommended by Grisoft), then disconnect from the internet, manually uninstall whatever version you have, and then install the file from download.com. Cheers, John yep, that worked. and it looked exactly the same until the end. where it asks you to register for their forums. I didn't get that option with the link they provided to upgrade. weird. another problem solved with the help of you fine folks at bleepingcomputer! thanks again. |
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