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May 11 2008, 01:07 PM
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#1
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New Member ![]() Group: Members Posts: 6 Joined: 18-April 08 Member No.: 203,880 |
This post has been edited by jeffy87: May 11 2008, 01:08 PM -------------------- Computer Specs:
Hitachi HDS721075KLA330 2.0 GB RAM Windows XP AMD Athlon 64 X2 Dual Core Processor 3800+ NVidia GeForce 7600 GT graphics card ASUS A8N-SLI SE Motherboard ULTRA 600W PSU Microsoft XP Professional |
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May 11 2008, 03:15 PM
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#2
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a forum member ![]() ![]() ![]() ![]() ![]() ![]() Group: Members Posts: 1,620 Joined: 27-August 07 Member No.: 153,171 |
may I suggest you follow the instructions on the bottom of your HJT thread
http://www.bleepingcomputer.com/forums/topic142553.html teacup 61(HJT Team)(comment posted only yesterday) QUOTE If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter. YES please ; we need that thread reopened as i guess you are still infected ( and have seeminlgy a corrupted antivirus program too )and need the Team to clean you may one ask if you do P2P stuff on that computer? |
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May 11 2008, 03:31 PM
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#3
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New Member ![]() Group: Members Posts: 6 Joined: 18-April 08 Member No.: 203,880 |
may I suggest you follow the instructions on the bottom of your HJT thread http://www.bleepingcomputer.com/forums/topic142553.html teacup 61(HJT Team)(comment posted only yesterday) QUOTE If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter. YES please ; we need that thread reopened as i guess you are still infected ( and have seeminlgy a corrupted antivirus program too )and need the Team to clean you may one ask if you do P2P stuff on that computer? Ah, I found the problem that was causing the blue screens from my other thread. It was caused due to my CPU overheating. I've since bought a couple of case fans and haven't had a blue screen since. -------------------- Computer Specs:
Hitachi HDS721075KLA330 2.0 GB RAM Windows XP AMD Athlon 64 X2 Dual Core Processor 3800+ NVidia GeForce 7600 GT graphics card ASUS A8N-SLI SE Motherboard ULTRA 600W PSU Microsoft XP Professional |
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May 11 2008, 03:48 PM
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#4
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a forum member ![]() ![]() ![]() ![]() ![]() ![]() Group: Members Posts: 1,620 Joined: 27-August 07 Member No.: 153,171 |
IS the computer at present running OK? or whatever' normal ' is for it?
if not try running this scan to see what IT flaggs up Superantispyware; guide on how to install and run If you have not already got a Downloads folder , I suggest you create a new folder in My Documents, and name it Downloads ; Installing superantispywareSuperantispyware is found here http://www.superantispyware.com/index.html Download to the Downloads folder the free exe to superantispyware from here http://www.superantispyware.com/downloadfi...ANTISPYWAREFREE you install superantispyware by clicking on the icon in the downloads folder ; it will launch the installation process; follow the instructions and I suggest you ask for a default installation ; ensure it creates a desktop icon for you ; once the program has been installed it should ask you if you wish to update the program ; say YES if it does not ask you , you need TO fully update the definitions by opening the program and find the ‘check for updates ‘tab in the bottom left of the menus you see; click on it and it will do the update for you ; I suggest you ask it to check for updates again once the first update is complete just to be sure please then reboot your computer ; it is preferable to run the scan in your computers safe mode; please open this program from the desktop icon please run the scan while you are OFF line and do not have the computer doing any other work while the scan runs go to the preferences tab on the right on the General tab I suggest you disable the scan on start up on the Hijack protection tab I suggest you tick BOTH items; this enables the program to give you a Hijack home page alert if your home page gets changes ; if you DO get a home page hijack, when you boot up the computer superantispyware will open and tell you the home page has changed and will ask you if this is a legitimate change; in statistics/logs- go to the bottom and you will see two boxes asking about keeping a log of scanning results and saving empty logs? Tick both of them Then go back to the main screen and see the tab that says scan your computer? Do you see that ? Click on it A screen will open ;on the left hand side ensure your FIXED drive ( most probably the C drive) is ticked; Also tick in there any other section that is used and attached . On the right had side you see three scanning options?; please click the Complete scan option OK; you are now set to scan Please then click on the ‘next’ tab and let the scan run please run the scan while you are OFF line and do not have the computer doing any other work while the scan runs From my experience running this program the complete full scan CAN take many hours to run depending on how much is on your computer so be patient and let it run; maybe go for a cuppa or watch a favourite program while this one runs Once the scan IS complete you will be presented with a box telling you what the scan has found ( if anything); if harmful objects have been found click on the OK button ; on the next screen all the harmful objects should have a check mark beside them, ; click ‘next’ A notification should appear that ‘quarantine and removal is complete’ click ‘ok’ and then the Finish button to get returned to the main menu If you have run the scan in computers safe mode you will need to reboot to computer normal mode If you have run in computer’s normal mode I suggest you reboot to enable the ‘fix’ the program has performed to consolidate You then need to retrieve the scan result Open the program and return to the statistics /logs section ; locate the most recent log ; left mouse click on it to highlight it and click the ‘view log’ tab The log should appear in maybe note pad ; you need to copy and paste that log for examination Once you have posted the log please close the superantispyware program |
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May 11 2008, 04:11 PM
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#5
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New Member ![]() Group: Members Posts: 6 Joined: 18-April 08 Member No.: 203,880 |
Just to clarify:
The blue screen problem in my Hijack Thread is different from the downloading problem in this thread. The blue screens from my Hijack thread were caused by my CPU overheating which I've now taken care of. At present, I'm having a download problem as described above. I just tried downloading SUPERAntiSpyware, and that .exe file, too, was corrupted when I tried to open it in my Downloads folder. -------------------- Computer Specs:
Hitachi HDS721075KLA330 2.0 GB RAM Windows XP AMD Athlon 64 X2 Dual Core Processor 3800+ NVidia GeForce 7600 GT graphics card ASUS A8N-SLI SE Motherboard ULTRA 600W PSU Microsoft XP Professional |
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May 11 2008, 04:23 PM
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#6
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a forum member ![]() ![]() ![]() ![]() ![]() ![]() Group: Members Posts: 1,620 Joined: 27-August 07 Member No.: 153,171 |
try runningi(nstalling )it direct from here?do NOT save it anywhere..............
http://www.superantispyware.com/downloadfi...ANTISPYWAREFREE ps; do you have limewire/utorrent or any similar program on your computer? This post has been edited by ruby1: May 11 2008, 04:24 PM |
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May 11 2008, 05:32 PM
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#7
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New Member ![]() Group: Members Posts: 6 Joined: 18-April 08 Member No.: 203,880 |
I ran the scan and here's a copy/paste of the log:
SUPERAntiSpyware Scan Log http://www.superantispyware.com Generated 05/11/2008 at 03:24 PM Application Version : 4.0.1154 Core Rules Database Version : 3458 Trace Rules Database Version: 1449 Scan type : Complete Scan Total Scan Time : 00:25:04 Memory items scanned : 480 Memory threats detected : 0 Registry items scanned : 4765 Registry threats detected : 0 File items scanned : 21541 File threats detected : 16 Adware.Tracking Cookie C:\Documents and Settings\Jeff\Cookies\jeff@serving-sys[2].txt C:\Documents and Settings\Jeff\Cookies\jeff@advertising[1].txt C:\Documents and Settings\Jeff\Cookies\jeff@insightexpressai[1].txt C:\Documents and Settings\Jeff\Cookies\jeff@doubleclick[1].txt C:\Documents and Settings\Jeff\Cookies\jeff@ads.pointroll[1].txt C:\Documents and Settings\Jeff\Cookies\jeff@cdn.atwola[1].txt C:\Documents and Settings\Jeff\Cookies\jeff@bs.serving-sys[2].txt C:\Documents and Settings\Jeff\Cookies\jeff@html[2].txt C:\Documents and Settings\Jeff\Cookies\jeff@2o7[1].txt C:\Documents and Settings\Jeff\Cookies\jeff@questionmarket[1].txt C:\Documents and Settings\Jeff\Cookies\jeff@cgm.adbureau[2].txt C:\Documents and Settings\Jeff\Cookies\jeff@mediaplex[1].txt C:\Documents and Settings\Jeff\Cookies\jeff@tremor.adbureau[2].txt C:\Documents and Settings\Jeff\Cookies\jeff@miaclan.hlstatsx[2].txt C:\Documents and Settings\Jeff\Cookies\jeff@atwola[2].txt C:\Documents and Settings\Jeff\Cookies\jeff@atdmt[2].txt I used to have Limewire installed on this computer, but I uninstalled it a couple of weeks ago (this was after this problem arose). -------------------- Computer Specs:
Hitachi HDS721075KLA330 2.0 GB RAM Windows XP AMD Athlon 64 X2 Dual Core Processor 3800+ NVidia GeForce 7600 GT graphics card ASUS A8N-SLI SE Motherboard ULTRA 600W PSU Microsoft XP Professional |
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May 27 2008, 10:35 PM
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#8
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New Member ![]() Group: Members Posts: 6 Joined: 18-April 08 Member No.: 203,880 |
*shameless bump*
My problem still persists and I was wondering if there were any other thoughts? -------------------- Computer Specs:
Hitachi HDS721075KLA330 2.0 GB RAM Windows XP AMD Athlon 64 X2 Dual Core Processor 3800+ NVidia GeForce 7600 GT graphics card ASUS A8N-SLI SE Motherboard ULTRA 600W PSU Microsoft XP Professional |
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May 28 2008, 04:11 PM
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#9
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a forum member ![]() ![]() ![]() ![]() ![]() ![]() Group: Members Posts: 1,620 Joined: 27-August 07 Member No.: 153,171 |
hello shameless bump
yep; empty your temp internet files folder to remove all cookies; rerun sueprantispyware on a full deep computer scan after fully updating the program then throw this at it malawarebytes scanner you need to be ON line to start this process and please run the scan in computer’s NORMAL mode http://www.besttechie.net/tools/mbam-setup.exe alternate download link 1 http://malwarebytes.gt500.org/mbam-setup.exe alternate download link 2 http://www.majorgeeks.com/Malwarebytes_Ant...ware_d5756.html suggest; download the exe to your downloads folder so you know where to find it; create from that folder a shortcut to your desktop . Double-click on the to install the application. The installation is relatively straight forward; just follow the prompts and do not make any changes to default settings. When installation has finished, make sure you leave both of these checked: Update Malwarebytes' Anti-Malware Launch Malwarebytes' Anti-Malware Then click Finish. The Program will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, you may manually download them from here http://www.malwarebytes.org/mbam/database/mbam-rules.exe On the main interface you will see different tabs at the top of the program? Select each to see what they ask of you and what they each represent; When you are ready to scan you will be asked to select the drives you wish to scan? The program should recognise ALL your drives ; if it does not I suggest you select all drives You will be asked to select either a quick scan or a full computer scan my recommendation is to do a full scan so your search does not miss anything Click the start button and let the scan run; it will show you how it is progressing, what section it is on and the elapsed time I ran a full trial scan on my relatively empty XP for a ‘sampling ‘ ;your scan may take about an hour or so to run; When the scan is complete a message box will say "The scan completed successfully. Click on 'Show Results' to display all objects found". Click OK to close the message box and continue with the removal process. On the Main Scanner screen, click on the Show Results button to see a list of any malware that was found. Ensure everything is checked, click Remove Selected. When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below) The log should be saved automatically and can be viewed by clicking the Logs tab in MBAM. Copy and paste the contents of that report in your next reply and close the program Note: please be aware ; If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware. try that? |
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