Problems with Yahoo Popup blocker

Problems with Yahoo Popup blocker Yahoo killed my friend's computer

#1 volrick

New Member

Group: Members
Posts: 8
Joined: 23-July 04

Posted 23 July 2004 - 02:20 AM

I'm attempting to help out a friend who can't access the internet or open Windows Explorer, Control Panel, My Computer or much of anything else since she installed Yahoo's popup blocker. I've searched but can't find any way to uninstall it manually. She's running XP and has tried system restore 4 times. Any suggestions will be appreciated.

Rick

#2 Guest_brunt_*

Group: Guests

Posted 23 July 2004 - 08:41 AM

Here a quick way straight fromMicor$oft

http://support.microsoft.com/?kbid=303047

But seems to me she may have a little more than yahoo toolbar troubles.

Tell her to right click the internet explorer icon ...click internet properties...programs..then click resest web settings. see is she at least get online then!

By the way Posted Image

#3 volrick

New Member

Group: Members
Posts: 8
Joined: 23-July 04

Posted 23 July 2004 - 03:13 PM

Thanks for the welcome. She couldn't get online so she couldn't get to the Microsoft site but I sent her HijackThis and she was able to identify the problem and get it fixed. I appreciate the help. :thumbsup:

#4 Papakid

Guru at being a Newbie

Group: Malware Response Team
Posts: 6,019
Joined: 08-April 04
Gender:Male

Posted 23 July 2004 - 03:23 PM

Hey volrick, I strongly suggest you get her to send in a HijackThis log. The new nasty stuff out there tricks you into thinking it's gone and then boom it's back with a vengeance. It's hard to get rid of, even if you know what you are doing--we're always having to figure it out cause they change so much.

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