BleepingComputer.com: Office 2007 -word And Excel "help" Files Missing

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Office 2007 -word And Excel "help" Files Missing

#1 User is offline   billibo 

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  Posted 13 April 2008 - 04:44 AM

Hi,

When I click on the Help button in both programs , this is what I get:

CL Viewer can't display Help
CL Viewer cannot install the necessary files due to Window Installer error 2

The system cannot find the file specified


I have run the 2007 Diagnostics and it says it cannot find a problem.

Is there perhaps a file I can activated that is somewhere in the Office 2007 main file?

This post has been edited by billibo: 13 April 2008 - 04:45 AM


#2 User is offline   rowal5555 

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  Posted 13 April 2008 - 05:57 AM

Hi billibo

I don't know if this is relevant, but I had a problem a couple of days ago and found that my Windows Installer Service had somehow been disabled. Resetting this to manual fixed things for me. Something to check anyway. (Control Panel>Administrative Tools>Services).

Good luck.
rowal5555 (Rob )                                                             
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