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Windows Defender Finds Adware:win32/generic.a Windows Defender finds Adware:Win32/Generic.A but wont remove it.

#1 User is offline   ken1970 

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Posted 06 April 2008 - 04:43 PM

I'm currently using the free versions of Spyware Blaster, Spyware Terminator and SpywareDoctor but Windows Defender is the only antispyware programme that can find and detect this: "Adware:Win32/Generic.A" which it describes as a trojan, yet it cannot remove it. Is there anyone who can help, I'm really new to this and it really is bugging me. My only guess is that it came from windows internet explorer 7 which I hardly ever use now because Mozilla Firefox seems to be a lot more reliable and trustworthy. Below I have also used Hijack this to get a log of what might be happening if this helps.

Any thoughts from you bright young things will be much appreciated by this newbie ;0)

This post has been edited by quietman7: 24 April 2008 - 12:40 PM

#2 User is offline   dougie83 

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Posted 08 April 2008 - 05:47 AM

Just to let you know that I have the same problem. I am also unable to remove the item.

What I do know is that it is flagged up by Windows Defender when I manually start-up Spyware Terminator. So it appears to be within that programme.

I am still investigating so if I get further info I will post back with my results.

Incidently, I loaded Spyware Terminator on the recommendation of a reputable computer mag.

#3 User is offline   aldyoutlaw 

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Posted 08 April 2008 - 12:13 PM

Hi all. I am a newbie to the forum. Found this site while searching for a remedy to the Adware problem listed above. Any input on how to rid my computer of this nuisance would be appreciated. Please keep in mind, that although I can get around fairly well in Windows, I am not exactly computer savvy. Easy to follow instructions would be highly pleasing. Thank you. A Ldy Outlaw

#4 User is offline   ken1970 

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Posted 08 April 2008 - 02:13 PM

dougie83

Windows Defender also does this when I manually start-up Spyware Terminator. So are you saying that Spyware Terminator has a virus attached to it's software?

I found this site which also recommended it :

http://www.techsupportalert.com/best_46_free_utilities.htm#3

Thanks for your response, I will keep an eye out for more of your posts here which will hopefully resolve this issue ;0)

#5 User is offline   Delayed 

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Posted 08 April 2008 - 05:02 PM

I have got this same error and apparently it is Spyware Terminator itself causing it. Supposedly it is a false positive by Windows Defender. The only way to remove it right now is to uninstall Spyware Terminator or Windows defender. I was looking for more information on this and thought I would leave what I know about it.

#6 User is offline   CaspaB 

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Posted 09 April 2008 - 04:50 AM

Thanks "Delayed". I will tell Windows Defender to ignore it, and see what happens. Stay tuned.

#7 User is offline   doctord453 

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Posted 09 April 2008 - 05:04 AM

You people go! The more you reply to each other, the more I have to read. Keep up the good work. Ha.

#8 User is offline   doctord453 

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Posted 09 April 2008 - 05:05 AM

I have Spyware Terminator and Windows Defender so this is useful info to me. Thanks.

#9 User is offline   dougie83 

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Posted 09 April 2008 - 08:35 AM

Thanks to all contributors.

Just to let everyone know that I have just emailed the Spyware Terminator Support team for their advice.

I will post back when they respond with their comments.

#10 User is offline   aldyoutlaw 

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Posted 09 April 2008 - 01:11 PM

:woot:
Fixed this dang problem by un-installing Spyware Terminator :thumbsup: and installing SpyBot (latest verison) :inlove: and re-ran Windows Defender... it did not find the problem this time. :flowers: :trumpet: So I am sticking with SpyBot for now. :)

#11 User is offline   maxmojo 

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Posted 09 April 2008 - 05:22 PM

Thanks for confirming the FP. I thought I was losing it. I should have just posted here-Max

#12 User is offline   dougie83 

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Posted 10 April 2008 - 06:50 AM

As previous posters have alluded to, the problem may be a false positive.

This is the reply I have received from Spyware Terminator support team:

"Thank you for contacting Spyware Terminator Support Team,

SUPPORT ANSWER(4/10/2008 1:07:15 pm):
It may be a false positive from window defender. We have forwarded this issue to our concerned department. They will analyze and solve the problem very soon."

Hopefully this has put some minds to rest. I will follow the example of others and use Spy Bot and come back to Spyware Terminator later on to see if they have resolved the problem.

#13 User is offline   ken1970 

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Posted 23 April 2008 - 11:45 PM

for all those interested spyware terminator have issued an update which fixes the problem.

thanks to all for your support ;0)

#14 User is offline   quietman7 

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Posted 24 April 2008 - 12:41 PM

ken1970, I edited your first post and removed the hijackthislog as they are not allowed in this forum. We must have overlooked this thread otherwise it would have been removed sooner.

You and the members who contributed here did a good job with following up this issue. I have both Spyware Terminator and Defender installed by disabled Defender a few months ago. If not, I too probably would have encountered the same problem.

I also note that you and the other contributers are new members, so welcome to BC all.
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