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Vista 32 And Avg Free 7.5 partial incompatible

#1 User is offline   Doug Dobie 

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Posted 03 April 2008 - 05:04 PM

I have vista 32 & use avg free 7.5 antivirus. I received an "Interactive services dialog detector" message stated there is a "partial incompatibility". The message with not go away. avg seems to be working just fine. Vista seems fine. Any thoughts.

Thanks in advance.

dougdobie@shaw.ca

#2 User is offline   Billy O'Neal 

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Posted 03 April 2008 - 06:16 PM

Can you post the full text of the message? That message can be thrown by a number of programs. Is there any specific program mentioned?

Do you play games with this machine? Has this machine ever had PunkBuster installed and active?

Have you installed anything recently?

Billy3

#3 User is offline   Doug Dobie 

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Posted 04 April 2008 - 02:47 PM

The message states there is a partial imcompatibilty problem between avgcc.exe and vista. And to call the manufacturer or device

#4 User is offline   Billy O'Neal 

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Posted 04 April 2008 - 03:10 PM

Alright.

This is basicly saying that a service tried to interact with the desktop.

In prior versions of windows, a system service could, if specified as allowed by the user, display content on the user's desktop. Vista removes this for security reasons.

Your AVG is probably fine, but reinstalling it would not be a bad idea. ;)

Just my 2 cents.

More information can be found at this link.

Quote

One of the ways Vista’s security was improved was by separating system services and user applications into separate ’sessions’. Keeping the system services isolated helps to better secure them, but also makes any interactive interface unavailable to the user. That’s where the Interactive Services Detection service comes in. When a service needs to interact with the user, Interactive Services Detection presents a dialog that will switch the user to the session where the service is running so they can interact with the service. For an excellent, detailed description of this, see this post. Many sites recommend disabling this service, but doing so will result in you not being able to interact with any services that require your attention. This service is run manually by default, so there is little point to disabling it unless you don’t want to be bothered by important information from the software you may be trying to run.


Hope that helps,

Billy3

#5 User is offline   usasma 

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Posted 05 April 2008 - 06:46 AM

AVG v7.5 Free works fine on the 3 Vista systems that I've installed it on - without any incompatibility messages.
Have you performed all of the updates? If so, then there may be something on the machine that's conflicting with it.

I'd suggest trying a coupld of these independent (and free) online scans to verify that there's not a problem within your system:
Be advised that some of these scanners will pickup things in "quarantine" from other anti-virus programs - so review the results carefully:

http://housecall.trendmicro.com
http://www.pandasecurity.com/homeusers/solutions/activescan/
http://www.kaspersky.com/virusscanner
http://www.bitdefender.com/scan8/ie.html
http://support.f-secure.com/enu/home/ols.shtml
http://us.mcafee.com/root/mfs/default.asp
http://onlinescan.avast.com/
http://ca.com/us/securityadvisor/virusinfo/scan.aspx
http://www.eset.com/onlinescan/

<links compiled on 02/14/2008>
- John
**If you need a more detailed explanation, please ask for it. I have the Knack. **

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