 Laptop Will Not Start-up, It wont get passed the Windows XP loading window |
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 Mar 31 2008, 06:11 PM
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New Member  Group: Members Posts: 1 Joined: 31-March 08 Member No.: 199,979  |
Any ideas? I do not have a recovery disk or the XP disk anymore! bummer. Anything else I can try before sending it in to get looked at?? Thanks, katee241 |
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Mar 31 2008, 06:43 PM
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 Computer Masochist Group: Moderator Posts: 8,908 Joined: 27-January 07 From: Cleveland, Ohio Member No.: 108,618 |
Can you get into safemode?
-------------------- Mark
 why won't my laptop work? Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around Avatar by Handplane |
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Apr 3 2008, 09:44 AM
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 Still visually handicapped, new avatar :0) Group: Moderator Posts: 14,665 Joined: 2-October 05 From: Southeastern CT, USA Member No.: 35,824 |
When the splash screen shows, Windows is using NTOSKRNL.EXE to do (basically) the following things:
- initialize the kernel - start Boot-Start drivers, then System-Start drivers - creates Session Manager process (Smss.exe) - the first user-mode process At this point NTLDR should have enabled it's stuff (like the ability to press F8 to get at the Safe Mode screen) Most often these problems are due to faulty drivers or corrupt registry hives. The first step, IMO, is to check the hard drive with a bootable diagnostic utility available from the manufacturer of the hard drive. The next step would be to run chkdsk /r from the Recovery Console. Since you don't have the system disks, you can download an ISO of the recovery console files here: http://www.thecomputerparamedic.com/files/rc.iso If those tests pass, then I'd think it was time to do a repair install of XP - and to do that you'll need to have a copy of the installation CD -------------------- - John
**If you need a more detailed explanation, please ask for it. I have the Knack. ** |
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| Lo-Fi Version | Time is now: 2nd December 2008 - 01:29 AM |
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