Ms Outlook 2007

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Ms Outlook 2007 Will not open

#1 suneo

New Member

Group: Members
Posts: 2
Joined: 30-March 08

Posted 30 March 2008 - 04:11 PM

I installed Microsoft Office 2007 upgrade onto my new computer and set up Outlook, but it will not open. I get the error message: "Cannot open your default e-mail folders. Create a new profile by double-clicking the Mail icon in Control Panel, clicking Show Profiles, and then clicking Add. After creating the new profile, make it your default by selelcting it, and then click Always Use This Profile."

I don't know anything about profiles, but I followed the above instructions just to give it a try and, needless to say, it didn't work. Does anyone have any suggestions as to how to get Outlook to open? It worked fine on my old computer with Windows XP.

Thanks,
Suneo

#2 garmanma

Computer Masochist

Group: Staff Emeritus
Posts: 27,809
Joined: 27-January 07
Location:Cleveland, Ohio

Posted 30 March 2008 - 06:28 PM

Do either of these 2 links explain it any better?
http://support.microsoft.com/kb/829918
http://www.howto-outlook.com/

Mark

why won't my laptop work?

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