Cannot Unistall Avg 8

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BleepingComputer.com > Security > AntiVirus, Firewall and Privacy Products and Protection Methods

Cannot Unistall Avg 8

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krazypanda91 View Member Profile	Mar 29 2008, 10:31 AM Post #1
Member Group: Members Posts: 16 Joined: 11-April 07 Member No.: 123,873	I recently bought my friend's computer from him almost 2 weeks ago. Everything was fine with it and it had AVG 8 which i didn't know what it was until i looked it up online. I just left it on the computer because it was supposed to be a good anti virus program. But about two days ago when AVG 8 warned me that the spyware and virus database were out of date I tried to update it and it seemed to install the new updates but afterwards it said the databases were still out of date. I tried to install the updates manually but when i try to do so it says: "The update has not been finished because the installation is corrupted." I then tried to unistall AVG but when i try it says there was 1 error and to click on "Details" for more information and when I click on it this message appears: "Local machine: installation failed Installation: Error: Action failed for file avgfwfd.inf: file unregistration.... AVG Firewall NDIS driver installation failed. Error 0x2: SetupUninstallOEMInfW for fw driver failed. - Possible cause: The system cannot find the file specified." After i got this error i found out that AVG 8 has a firewall with it but i noticed that the AVG 8 interface doesn't have the firewall component but i just thought it was because the computer already had the Windows Firewall. Edit: Moved topic to the more appropriate forum. ~ Animal

ruby1 View Member Profile	Mar 29 2008, 10:44 AM Post #2
a forum member Group: Members Posts: 2,218 Joined: 27-August 07 Member No.: 153,171	you might wish to check from where the AVG8.0 was downloaded? I was oddly looking AT avg 8.0 for another forum and found this legit site http://www.grisoft.com/ww.product-avg-anti-virus#tba2 but a google search then produced http://www.google.co.uk/search?hl=en&q...earch&meta= which, I think you will agree, has some very worrying programs ON that search which windows version is it running on? as a possibility is to do a system restore to prior TO the avg8.0's installation? then try with avg 7.5? -------------------- 'How did I get infected?' 'So how did I get infected in the first place ?'

krazypanda91 View Member Profile	Mar 29 2008, 11:49 AM Post #3
Member Group: Members Posts: 16 Joined: 11-April 07 Member No.: 123,873	i asked and he said he got it from a "crack" but i have no idea what that is and i tried system restore but no matter what system restore point i try it won't complete it and the computer is windows xp professional

TMacK View Member Profile	Mar 29 2008, 12:17 PM Post #4
Bleepin' Mod Group: Moderator Posts: 4,613 Joined: 18-March 06 From: B.C. Canada Member No.: 59,826	If your friend has pirated this copy of AVG v8.0, uninstall it and download AVG Free v7.5 from Here. There is a FAQ for AVG v8.0 to peruse, if your friend can produce a license number. Scroll to item # 504:AVG "Installation file is corrupted" He would have received the number when purchasing this software. -------------------- Join Bleeping Computers Folding@home Team and Help find a cure. I am thankful for laughter, except when milk comes out of my nose. ~Woody Allen

ruby1 View Member Profile	Mar 29 2008, 04:56 PM Post #5
a forum member Group: Members Posts: 2,218 Joined: 27-August 07 Member No.: 153,171	may I suggest that, once you have the correct and legal version of AVG antivirus program on there, you fully update it, reboot into safe mode and run a fully deep scan? I would also suggest you might with to run two other scans to check for nasties that may too be on the computer superantispyware http://www.superantispyware.com/superantis...efreevspro.html free exe is http://www.superantispyware.com/downloadfi...ANTISPYWAREFREE and a squared http://www.emsisoft.com/en/software/free/ its free exe is http://download6.emsisoft.com/a2FreeSetup.exe I suggest you fully update each, reboot again into safe mode and run each on a full deep scan ; let us know what, if any unwanted guests they trawl up? -------------------- 'How did I get infected?' 'So how did I get infected in the first place ?'

david28 View Member Profile	Mar 29 2008, 05:03 PM Post #6
Forum Member Group: Banned Posts: 1,614 Joined: 20-September 07 Member No.: 157,913	Also I think that the crack may not have been the actuall problem. I BETA tested AVG 8 and had the problems just like you but more of them. I even had pretty much the same problems occurring when it was out of beta. Sticking with AVG 7.5 is your best option . Regards, David.

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