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Mar 26 2008, 09:27 AM
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#1
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Forum Regular ![]() ![]() ![]() Group: Members Posts: 349 Joined: 6-January 06 Member No.: 49,094 |
I want to update to Vista SP1, but I'm not being offered this through Windows Update. The reason is because my sound driver is one of those listed that has known problems with Vista. See Cause#5 here: http://support.microsoft.com/kb/946532 I have a Sigmatel High Def. Audio Codec sound card and the driver file is: stwrt.sys Here are my specs: Dell Dimension 5150 2 GB DDR SDRAM Intel Pentium D Dual Core Processor Dell Motherboard Video: ATI Radeon X1600 in a PCIe x 16 pin slot (512MB Video RAM) Audio: Sigmatel High Def. Audio Codec Audio Driver Details: Sigmatel Stac 92XX C-Major HD Audio, Ver. 6.10.0.5343 As you can see, my driver version does not allow me to be offered SP1 as per the MS link above. I searched for a driver on the Dell site which was compatible for my system. I used filters for Dimension 5150, E510 and "Multi System". I found a few drivers that had a later version than 6.10.0.5511 (which is the SP1 requirement), but after installing any of them, I get no sound....none of them work. I removed all traces of the previous Sigmatel files, rebooted my computer and installed several of these "updates", one at a time. I end up getting a red X through my speaker icon, which says: "No Audio Device Detected". Device Manager shows and exclamation point with a Code 31 error. I also tried unplugging the speakers and plugging them back in. I need an updated driver that will WORK. Any suggestions?? Thx. |
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Mar 27 2008, 06:41 AM
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#2
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![]() Still visually handicapped, new avatar :0) ![]() ![]() ![]() ![]() ![]() ![]() Group: Moderator Posts: 14,662 Joined: 2-October 05 From: Southeastern CT, USA Member No.: 35,824 |
Split from another topic.
-------------------- - John
**If you need a more detailed explanation, please ask for it. I have the Knack. ** |
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Mar 28 2008, 10:30 AM
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#3
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Forum Regular ![]() ![]() ![]() Group: Members Posts: 349 Joined: 6-January 06 Member No.: 49,094 |
I spoke to Dell Support on the issue. It appears that depending on the Dell model that you have (Dimension, Inspiron, etc.), you will have a certain brand of the Sigmatel HD Audio card. So even though most Dell models have a Sigmatel STAC 92XX C-Major HD Audio Sound card, the code assigned to it is very specific.
I have to use the right driver to match the card in my system. It's not just the NAME of the device that is important, but the driver that I want to use must match the model # of the card. Thus, out of at least 6 drivers with different versions for the same type of card, only 1 driver will work on my system since it "ties-in" with the signature on the device & motherboard. They told me that they would eventually provide updated Sigmatel drivers for my system, but not anytime soon. Since Sigmatel tells you on their website to go to your computer manufacturer for your drivers, I'm at Dell's mercy. I guess I'm SOL on this one.... I hope MS works out the driver incompatibilites with Sigmatel and updates their SP1 software before automatic release in mid-April. |
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Mar 28 2008, 03:21 PM
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#4
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Member ![]() ![]() Group: Members Posts: 35 Joined: 27-June 05 From: Midwest, USA Member No.: 25,058 |
IamCanadian,Eh--
Read my post on page 2 of the Vista section. I had your same problem. I did install the newer SigmaTel driver, and then I downloaded and installed manually the SP1 update. No problems with it at all. -------------------- Vista Home Premium, SP1
Dell Dimension E510 P4 Duo Core 2.2 2 Gb memory Avast Anti-virus & Malware 4.8 Windows Defender Win Patrol |
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Mar 29 2008, 04:04 PM
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#5
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Forum Regular ![]() ![]() ![]() Group: Members Posts: 349 Joined: 6-January 06 Member No.: 49,094 |
How long did it take SP1 to install from the standalone?
How many reboots were required? Did you need to reinstall any drivers? Sound working good? Thanks! |
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Mar 30 2008, 08:53 PM
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#6
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Member ![]() ![]() Group: Members Posts: 35 Joined: 27-June 05 From: Midwest, USA Member No.: 25,058 |
Download took approx 1 hr. 22 min. to download. I have 760 kps DSL.
Took approx 35 min to install. I just left my install alone. There were, I believe, 3 restarts. I did not have to reinstall any drivers. Sound is good. If when you finish and decide you are going to keep SP1, you can clean up the installation files using the following. Remember that if you use the clean up you cannot uninstall SP1. I can't think of any good reason to do so. Click Start. Click Run. Type cmd, hit enter. Type vsp1cln.exe. Hit enter. Good Luck. -------------------- Vista Home Premium, SP1
Dell Dimension E510 P4 Duo Core 2.2 2 Gb memory Avast Anti-virus & Malware 4.8 Windows Defender Win Patrol |
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Apr 7 2008, 02:03 PM
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#7
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Forum Regular ![]() ![]() ![]() Group: Members Posts: 349 Joined: 6-January 06 Member No.: 49,094 |
DONE! No glitches...thanks for the info.
Actually, I removed the offending Sigmatel driver, rebooted and let Vista install the standard. After checking Windows Update TWICE, I received the update! Thanks for your assistance! |
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