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> Trojan Virus, need some help removing it
taylor88
post Mar 1 2008, 12:28 AM
Post #1


Member
**

Group: Members
Posts: 19
Joined: 27-January 06
Member No.: 52,676



Edit: I am running windows vista.

Ok basically I have this trojan that doesn't want to go away

Help would be much appreciated on this... ok let me get started

Originally I noticed something was wrong, started getting RunDLL errors saying

QUOTE
RunDLL
Error in C:\Users\James\AppData\Local\Temp\pkyjylpi.dll
The specified module could not be found

RunDLL
Error in C:\Users\James\AppData\Local\Temp\otxpepdc.dll
Missing entry:run

RunDLL
Error in C:\Users\James\AppData\Local\Temp\onfggrbr.dll
Missing entry:run

RunDLL
Error in C:\Users\James\AppData\Local\Temp\mllmm.dll
The specified module could not be found


If I open up windows explorer it closes/crashed along with the taskbar and desktop. So I used bitdefender to remove it where it said it successfully removed about 3 instances of the trojan (there seems to be no log saved of this). After I restart I did the deep scan again and got this log. I can't even go into control panel without everything going haywire.

QUOTE
//-----------------------------------------------------------------
//
// Product BitDefender Free Edition v10
// Product 10.2
//
// Created on: 28/02/2008 03:35:27
//
//-----------------------------------------------------------------


Virus Statistics

Scan path : C:\
Folders : 14590
Files : 419267
Memory processes scanned : 67
Archives : 4773
Runtime packers : 44520
Identified viruses : 1
Infected files : 1
Memory processes infected : 0
Suspect files : 0
Warnings : 0
Disinfected files : 0
Deleted files : 0
Moved files : 0
I/O errors : 58
Scan time : 00:57:17
Scan speed (files/sec) : 121

Spyware Statistics

Registry keys scanned : 396
Registry keys infected : 0
Cookies scanned : 21
Cookies infected : 0
Spyware files infected : 0
Spyware threats detected : 0


Virus definitions : 983838
Scan plugins : 16
Archive plugins : 41
Unpack plugins : 7
Mail plugins : 6
System plugins : 5

Virus scan options

Detection
[X] Scan boot sectors
[X] Memory Processes
[X] Scan archives
[X] Scan runtime packers
[X] Scan email

File mask
[ ] Programs
[X] All files
[ ] User defined extensions:
[ ] Exclude extensions: ;

Action

Infected objects
[ ] Ignore
[X] Disinfect
[ ] Delete
[ ] Move to quarantine
[ ] Prompt user

Second action
[ ] Ignore
[ ] Delete
[X] Move to quarantine
[ ] Prompt user

Virus scan options
[X] Enable warnings
[X] Enable heuristics
[ ] Show all files in log
[X] Report file: C:\ProgramData\Bitdefender\Desktop\Profiles\Logs\d eep_scan\1204133727.log

Spyware scan options

[X] Scan for riskware
[ ] Skip dial and applications from scan
[X] Registry keys
[X] Cookies


Summary:

C:\Users\James\AppData\Local\Temp\awvvv.dll Infected: Trojan.Vundo.DZK
C:\Users\James\AppData\Local\Temp\awvvv.dll Disinfection failed
C:\Users\James\AppData\Local\Temp\awvvv.dll Move failed
also if this helps, here is the hijackthis log from today

Quote:
Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 2:01:00 PM, on 28/02/2008
Platform: Windows Vista (WinNT 6.00.1904)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
C:\Program Files\ScanSoft\OmniPageSE4\OpWareSE4.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Softwin\BitDefender10\bdmcon.exe
C:\Program Files\Softwin\BitDefender10\bdagent.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Steam\Steam.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Windows\System32\rundll32.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Windows\explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Users\James\Desktop\HiJackThis_v2.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.daemon-search.com/startpage

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [BDMCon] "C:\Program Files\Softwin\BitDefender10\bdmcon.exe" /reg
O4 - HKLM\..\Run: [BDAgent] "C:\Program Files\Softwin\BitDefender10\bdagent.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Steam] "c:\program files\steam\steam.exe" -silent
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [MSServer] rundll32.exe C:\Users\James\AppData\Local\Temp\mllmm.dll,#1
O4 - HKCU\..\Run: [cmds] rundll32.exe C:\Users\James\AppData\Local\Temp\awvvv.dll,c
O4 - HKCU\..\Run: [MS Juan] rundll32 "C:\Users\James\AppData\Local\Temp\onfggrbr.dll",r un
O4 - HKCU\..\Run: [544b7e5b] rundll32.exe "C:\Users\James\AppData\Local\Temp\dkftqotu.dl l",b
O4 - HKCU\..\Run: [BM57784dc7] Rundll32.exe "C:\Users\James\AppData\Local\Temp\dkwkxbrq.dl l",s
O4 - Global Startup: Bluetooth.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O13 - Gopher Prefix:
O17 - HKLM\System\CCS\Services\Tcpip\..\{129AE8B7-6C3E-4228-A59F-E3C52294DBA1}: NameServer = 202.137.160.45 202.137.160.46
O17 - HKLM\System\CS1\Services\Tcpip\..\{129AE8B7-6C3E-4228-A59F-E3C52294DBA1}: NameServer = 202.137.160.45 202.137.160.46
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: BitDefender Scan Server (bdss) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762# # (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - SOFTWIN S.R.L. - C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe
O23 - Service: BitDefender Virus Shield (VSSERV) - SOFTWIN S.R.L. - C:\Program Files\Softwin\BitDefender10\vsserv.exe
O23 - Service: BitDefender Communicator (XCOMM) - SOFTWIN S.R.L - C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe

--
End of file - 9415 bytes


then i did another deep scan after

QUOTE
//-----------------------------------------------------------------
//
// Product BitDefender Free Edition v10
// Product 10.2
//
// Created on: 28/02/2008 17:59:30
//
//-----------------------------------------------------------------


Virus Statistics

Scan path : C:\
Folders : 14572
Files : 419342
Memory processes scanned : 71
Archives : 4755
Runtime packers : 44556
Identified viruses : 2
Infected files : 5
Memory processes infected : 0
Suspect files : 0
Warnings : 0
Disinfected files : 0
Deleted files : 0
Moved files : 4
I/O errors : 63
Scan time : 00:58:46
Scan speed (files/sec) : 118

Spyware Statistics

Registry keys scanned : 396
Registry keys infected : 0
Cookies scanned : 19
Cookies infected : 0
Spyware files infected : 0
Spyware threats detected : 0


Virus definitions : 983838
Scan plugins : 16
Archive plugins : 41
Unpack plugins : 7
Mail plugins : 6
System plugins : 5

Virus scan options

Detection
[X] Scan boot sectors
[X] Memory Processes
[X] Scan archives
[X] Scan runtime packers
[X] Scan email

File mask
[ ] Programs
[X] All files
[ ] User defined extensions:
[ ] Exclude extensions: ;

Action

Infected objects
[ ] Ignore
[X] Disinfect
[ ] Delete
[ ] Move to quarantine
[ ] Prompt user

Second action
[ ] Ignore
[ ] Delete
[X] Move to quarantine
[ ] Prompt user

Virus scan options
[X] Enable warnings
[X] Enable heuristics
[ ] Show all files in log
[X] Report file: C:\ProgramData\Bitdefender\Desktop\Profiles\Logs\d eep_scan\1204185570.log

Spyware scan options

[X] Scan for riskware
[ ] Skip dial and applications from scan
[X] Registry keys
[X] Cookies


Summary:

C:\Users\James\AppData\Local\Microsoft\Windows\Tem porary Internet Files\Content.IE5\7W7MTQYW\tr[1] Infected: Trojan.Vundo.DWB
C:\Users\James\AppData\Local\Microsoft\Windows\Tem porary Internet Files\Content.IE5\7W7MTQYW\tr[1] Disinfection failed
C:\Users\James\AppData\Local\Microsoft\Windows\Tem porary Internet Files\Content.IE5\7W7MTQYW\tr[1] Moved
C:\Users\James\AppData\Local\Microsoft\Windows\Tem porary Internet Files\Content.IE5\Y61WC62O\cmp638[1] Infected: Trojan.Vundo.DZK
C:\Users\James\AppData\Local\Microsoft\Windows\Tem porary Internet Files\Content.IE5\Y61WC62O\cmp638[1] Disinfection failed
C:\Users\James\AppData\Local\Microsoft\Windows\Tem porary Internet Files\Content.IE5\Y61WC62O\cmp638[1] Moved
C:\Users\James\AppData\Local\Temp\awvvv.dll Infected: Trojan.Vundo.DZK
C:\Users\James\AppData\Local\Temp\awvvv.dll Disinfection failed
C:\Users\James\AppData\Local\Temp\awvvv.dll Move failed
C:\Users\James\AppData\Local\Temp\dkwkxbrq.dll Infected: Trojan.Vundo.DZK
C:\Users\James\AppData\Local\Temp\dkwkxbrq.dll Disinfection failed
C:\Users\James\AppData\Local\Temp\dkwkxbrq.dll Moved
C:\Users\James\AppData\Local\Temp\hefjqkbp.dll Infected: Trojan.Vundo.DWB
C:\Users\James\AppData\Local\Temp\hefjqkbp.dll Disinfection failed
C:\Users\James\AppData\Local\Temp\hefjqkbp.dll Moved


What should I do... its starting to affect my computer badly

This post has been edited by taylor88: Mar 1 2008, 12:32 AM
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rigel
post Mar 1 2008, 10:44 AM
Post #2


BC 1st Responder
******

Group: Global Moderator
Posts: 9,975
Joined: 21-October 04
From: South Carolina - USA
Member No.: 3,905



I have moved your Topic that includes a HijackThis log here to the Misplaced HJT Logs forum. You posted your log in a forum not intended for HijackThis logs analysis and probably missed the directions we provide to those who require assistance. We can only allow topics with such logs in the HijackThis Logs and Malware Removal forum. This restriction is to ensure you get the best help available, from those who specialize in malware analysis and removal. It also should prevent you from receiving ineffective or even potentially dangerous advice, whether well meaning or not.

Prior to posting a HJT log, we ask that you please read and follow all instructions in the pinned topic titled Preparation Guide For Use Before Posting A Hijackthis Log. Following the steps in this Guide will allow the HJT Team to quickly help you with specific fixes for what may remain on your system.

Please complete all the steps in the Guide. If you have performed some of them already, then just continue with the next. If you can't perform a step, then skip it and continue with the next. The last step will include downloading and using the most current version of HijackThis if the first line of your log does not appear as follows:

Logfile of Trend Micro HijackThis v2.0.2

Please note that it is important that HijackThis be run and a log created while in normal mode. If you run it and create your log while in safe mode, you will be asked to redo it again properly. When you have completed those steps, start a new topic in the HijackThis Logs and Malware Removal forum as directed in the Guide to post a new log.

Please DO NOT post any more logs to this topic, or post a log again in the wrong forum.

This Misplaced HJT Logs forum is strictly a holding area where the BC Staff can assist you with preparations for and to properly post your log. If you have a question or encounter a problem in the Prep Guide, please do post back to this topic; that is what it is here for.

When your new HJT log is posted in the proper forum, please reply to this topic with a link to your new topic. Once that is done, a Member of the HJT Team will analyze your log and assist you with step by step instructions to clean your computer or otherwise advise what needs to be done.

Thanks for your cooperation and good luck.
The BC Staff


--------------------
"In a world where you can be anything, be yourself." ~ unknown


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taylor88
post Mar 2 2008, 10:33 PM
Post #3


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Group: Members
Posts: 19
Joined: 27-January 06
Member No.: 52,676



edit: understand, thanks will be posting a new topic

This post has been edited by taylor88: Mar 2 2008, 11:25 PM
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TMacK
post Mar 3 2008, 03:06 PM
Post #4


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Group: Members
Posts: 4,672
Joined: 18-March 06
From: B.C. Canada
Member No.: 59,826



Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make may cause confusion for the member assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working on logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".

To avoid confusion, I am closing this topic.


--------------------


Chaos reigns within.
Reflect, repent, and reboot.
Order shall return.

aaaaaaaa a~Suzie Wagner
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