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BleepingComputer.com > Security > HijackThis Logs and Virus/Trojan/Spyware/Malware Removal > Misplaced HJT Logs  |
 Feb 13 2008, 03:27 AM
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New Member  Group: Members Posts: 10 Joined: 13-February 08 Member No.: 189,893  |
Logfile of HijackThis v1.99.1 Scan saved at 12:14:40 AM, on 2/13/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16574) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe c:\Program Files\Common Files\Symantec Shared\ccProxy.exe c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe C:\Program Files\Common Files\LightScribe\LSSrvc.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\System32\svchost.exe C:\WINDOWS\RTHDCPL.EXE C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\HP\HP Software Update\HPwuSchd2.exe C:\Program Files\Windows Live\Family Safety\fssui.exe C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe C:\WINDOWS\system32\msiexec.exe C:\Program Files\Google\Google Updater\GoogleUpdater.exe C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\agent.exe C:\Program Files\ErrorSmart\ErrorSmart.exe C:\HP\KBD\KBD.EXE c:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe c:\windows\system\hpsysdrv.exe C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe C:\Program Files\Internet Explorer\IEXPLORE.EXE C:\Program Files\Messenger\msmsgs.exe C:\Documents and Settings\HP_Administrator\Desktop\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: Windows Live OneCare Family Safety Browser Helper - {4f3ed5cd-0726-42a9-87f5-d13f3d2976ac} - C:\Program Files\Windows Live\Family Safety\fssbho.dll O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~4\Office12\GRA8E1~1.DLL O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll O2 - BHO: hpWebHelper Class - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.1119.1736\swg.dll O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O4 - HKLM\..\Run: [ftutil2] rundll32.exe ftutil2.dll,SetWriteCacheMode O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe O4 - HKLM\..\Run: [fssui] "C:\Program Files\Windows Live\Family Safety\fssui.exe" -autorun O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe" O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -startup O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe O4 - Global Startup: Updates From HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O11 - Options group: [INTERNATIONAL] International* O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w2/resources/MSNPUpld.cab O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~4\Office12\GR99D3~1.DLL O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WINDOW~4\MESSEN~1\MSGRAP~1.DLL O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WINDOW~4\MESSEN~1\MSGRAP~1.DLL O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll O23 - Service: Ares Chatroom server (AresChatServer) - Ares Development Group - C:\Program Files\Ares\chatServer.exe O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\ccPwdSvc.exe O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccProxy.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: COM Host (comHost) - Symantec Corporation - c:\Program Files\Norton Internet Security\comHost.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe StartupList report, 2/13/2008, 12:14:53 AM StartupList version: 1.52.2 Started from : C:\Documents and Settings\HP_Administrator\Desktop\HijackThis.EXE Detected: Windows XP SP2 (WinNT 5.01.2600) Detected: Internet Explorer v7.00 (7.00.6000.16574) * Using default options ================================================== Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe c:\Program Files\Common Files\Symantec Shared\ccProxy.exe c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe C:\Program Files\Common Files\LightScribe\LSSrvc.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\System32\svchost.exe C:\WINDOWS\RTHDCPL.EXE C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\HP\HP Software Update\HPwuSchd2.exe C:\Program Files\Windows Live\Family Safety\fssui.exe C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe C:\WINDOWS\system32\msiexec.exe C:\Program Files\Google\Google Updater\GoogleUpdater.exe C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\agent.exe C:\Program Files\ErrorSmart\ErrorSmart.exe C:\HP\KBD\KBD.EXE c:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe c:\windows\system\hpsysdrv.exe C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe C:\Program Files\Internet Explorer\IEXPLORE.EXE C:\Program Files\Messenger\msmsgs.exe C:\Documents and Settings\HP_Administrator\Desktop\HijackThis.exe C:\WINDOWS\system32\NOTEPAD.EXE -------------------------------------------------- Listing of startup folders: Shell folders Common Startup: [C:\Documents and Settings\All Users\Start Menu\Programs\Startup] Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe Updates From HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe -------------------------------------------------- Checking Windows NT UserInit: [HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon] UserInit = C:\WINDOWS\system32\userinit.exe, -------------------------------------------------- Autorun entries from Registry: HKLM\Software\Microsoft\Windows\CurrentVersion\Run ftutil2 = rundll32.exe ftutil2.dll,SetWriteCacheMode RTHDCPL = RTHDCPL.EXE Recguard = C:\WINDOWS\SMINST\RECGUARD.EXE ccApp = "c:\Program Files\Common Files\Symantec Shared\ccApp.exe" HPBootOp = "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run fssui = "C:\Program Files\Windows Live\Family Safety\fssui.exe" -autorun GrooveMonitor = "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe" ISUSPM Startup = "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -startup ISUSScheduler = "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start MSConfig = C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto -------------------------------------------------- Autorun entries from Registry: HKCU\Software\Microsoft\Windows\CurrentVersion\Run swg = C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe -------------------------------------------------- File association entry for .PIF: HKEY_CLASSES_ROOT\piffile\shell\open\command (Default) = "%1" %*" -------------------------------------------------- Shell & screensaver key from C:\WINDOWS\SYSTEM.INI: Shell=*INI section not found* SCRNSAVE.EXE=*INI section not found* drivers=*INI section not found* Shell & screensaver key from Registry: Shell=Explorer.exe SCRNSAVE.EXE=C:\WINDOWS\system32\ssstars.scr drivers=*Registry value not found* Policies Shell key: HKCU\..\Policies: Shell=*Registry value not found* HKLM\..\Policies: Shell=*Registry value not found* -------------------------------------------------- Enumerating Browser Helper Objects: (no name) - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} Windows Live OneCare Family Safety Browser Helper - C:\Program Files\Windows Live\Family Safety\fssbho.dll - {4f3ed5cd-0726-42a9-87f5-d13f3d2976ac} (no name) - C:\PROGRA~1\MICROS~4\Office12\GRA8E1~1.DLL - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} (no name) - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} (no name) - (no file) - {7E853D72-626A-48EC-A868-BA8D5E23E045} (no name) - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll - {9030D464-4C02-4ABF-8ECC-5164760863C6} NAV Helper - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} (no name) - c:\program files\google\googletoolbar1.dll - {AA58ED58-01DD-4d91-8333-CF10577473F7} (no name) - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} (no name) - C:\Program Files\Google\GoogleToolbarNotifier\2.1.1119.1736\swg.dll - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} -------------------------------------------------- Enumerating Task Scheduler jobs: ErrorSmart Scheduled Scan.job Norton AntiVirus - Run Full System Scan - HP_Administrator.job -------------------------------------------------- Enumerating Download Program Files: [MSN Photo Upload Tool] InProcServer32 = C:\WINDOWS\Downloaded Program Files\MsnPUpld.dll CODEBASE = http://gfx2.hotmail.com/mail/w2/resources/MSNPUpld.cab [Shockwave Flash Object] InProcServer32 = C:\WINDOWS\system32\Macromed\Flash\Flash9e.ocx CODEBASE = http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab -------------------------------------------------- Enumerating Windows NT logon/logoff scripts: *No scripts set to run* Windows NT checkdisk command: BootExecute = autocheck autochk * Windows NT 'Wininit.ini': PendingFileRenameOperations: C:\DOCUME~1\HP_ADM~1\LOCALS~1\Temp\~nsu.tmp\Au_.exe||C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\shellexecutehook.dll||C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\||C:\Program Files\Grisoft\||C:\Config.Msi\4cbee.rbf||C:\Config.Msi\4cbf3.rbf||C:\Config.Msi\4cbf5.rbf||C:\Config.Msi\4cbf6.rbf||C:\Config.Msi\4cbf7.rbf||C:\Config.Msi\4cbf8.rbf||C:\Config.Msi\4cbf9.rbf|||t -------------------------------------------------- Enumerating ShellServiceObjectDelayLoad items: PostBootReminder: C:\WINDOWS\system32\SHELL32.dll CDBurn: C:\WINDOWS\system32\SHELL32.dll WebCheck: C:\WINDOWS\system32\webcheck.dll SysTray: C:\WINDOWS\system32\stobject.dll WPDShServiceObj: C:\WINDOWS\system32\WPDShServiceObj.dll -------------------------------------------------- End of report, 8,350 bytes Report generated in 0.078 seconds Command line options: /verbose - to add additional info on each section /complete - to include empty sections and unsuspicious data /full - to include several rarely-important sections /force9x - to include Win9x-only startups even if running on WinNT /forcent - to include WinNT-only startups even if running on Win9x /forceall - to include all Win9x and WinNT startups, regardless of platform /history - to list version history only I hope you could help me with this problem thanx in advanced! |
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Feb 14 2008, 03:35 PM
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#2
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 Still visually handicapped, new avatar :0) Group: Global Moderator Posts: 15,531 Joined: 2-October 05 From: Southeastern CT, USA Member No.: 35,824 |
I have moved your Topic that includes a HijackThis log here to the Misplaced HJT Logs forum. You posted your log in a forum not intended for HijackThis logs analysis and probably missed the directions we provide to those who require assistance. We can only allow topics with such logs in the HijackThis Logs and Malware Removal forum. This restriction is to ensure you get the best help available, from those who specialize in malware anlaysis and removal. It also should prevent you from receiving ineffective or even potentially dangerous advice, whether well meaning or not.
Prior to posting a HJT log, we ask that you please read and follow all instructions in the pinned topic titled Preparation Guide For Use Before Posting A Hijackthis Log. Following the steps in this Guide will allow the HJT Team to quickly help you with specific fixes for what may remain on your system. Please complete all the steps in the Guide. If you have performed some of them already, then just continue with the next. If you can't perform a step, then skip it and continue with the next. The last step will include downloading and using the most current version of HijackThis if the first line of your log does not appear as follows: Logfile of Trend Micro HijackThis v2.0.2 Please note that it is important that HijackThis be run and a log created while in normal mode. If you run it and create your log while in safe mode, you will be asked to redo it again properly. When you have completed those steps, start a new topic in the HijackThis Logs and Malware Removal forum as directed in the Guide to post a new log. Please DO NOT post any more logs to this topic, or post a log again in the wrong forum. The Misplaced HJT Logs forum is strictly a holding area where the BC Staff can assist you with preparations for and to properly post your log. If you have a question or encounter a problem in the Prep Guide, please do post back to this topic; that is what it is here for. When your new HJT log is posted in the proper forum, please reply to this topic with a link to your new topic. Once that is done, a Member of the HJT Team will analyze your log and assist you with step by step instructions to clean your computer or otherwise advise what needs to be done. Thanks for your cooperation and good luck. The BC Staff -------------------- - John
**If you need a more detailed explanation, please ask for it. I have the Knack. ** BTW - the avatar pic is a camel as it looks back at me while I'm in the saddle (and he wasn't happy!) |
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Feb 15 2008, 02:44 AM
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#3
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New Member Group: Members Posts: 10 Joined: 13-February 08 Member No.: 189,893 |
Hi John,
I really apologise for the inconvenience that I`ve may had caused, I`ll try to not post in a forum that isn`t correct for my topic. Thank you for the advices, Robert |
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Feb 15 2008, 08:07 AM
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#4
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 BC 1st Responder Group: Moderator Posts: 5,880 Joined: 21-October 04 From: South Carolina - USA Member No.: 3,905 |
Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.
From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean. Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond. If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?". To avoid confusion, I am closing this topic. -------------------- "In a world where you can be anything, be yourself." ~ unknown
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