 Dr Web |
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 Feb 1 2008, 01:45 AM
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#1
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 Member  Group: Members Posts: 38 Joined: 10-June 07 Member No.: 135,851  |
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Feb 1 2008, 10:56 PM
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#2
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 The Bookworm Group: Moderator Posts: 6,391 Joined: 14-July 06 From: Bloomington, IN Member No.: 76,150 |
Can you please tell us what the error message says? That will help us pinpoint the problem.
Orange Blossom 
-------------------- Orange Blossom An ounce of prevention is worth a pound of cure ESET NOD32, AVG Anti-spyware Free, SuperAntiSpyware Pro, SpywareBlaster, Spybot 1.5, WinPatrol Plus, Sunbelt Personal Firewall - Full, Comodo BOClean 4.27, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript |
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Feb 3 2008, 12:02 AM
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#3
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Member Group: Members Posts: 38 Joined: 10-June 07 Member No.: 135,851 |
The message is as follows:
Errors encountered while performing the operation. Look at the information window for more details. Another window appears headed WinRAR self extracting archive containing a list of files, one of which is highlighted: cannot open dwebio16.dll |
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Feb 3 2008, 06:57 AM
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#4
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 Still visually handicapped, new avatar :0) Group: Global Moderator Posts: 15,531 Joined: 2-October 05 From: Southeastern CT, USA Member No.: 35,824 |
I would think that the problem would be either a problem with the Dr.Web application or with the download itself.
Have you scanned for the presence of an infection (which may have bypassed your protection)? Here's a couple of free, online scans to try: http://safety.live.com (requires IE) http://housecall.trendmicro.com If you do find an infection, I'd suggest posting here for more assistance: http://www.bleepingcomputer.com/forums/forum103.html If no infections are found, post back here for some more advice. -------------------- - John
**If you need a more detailed explanation, please ask for it. I have the Knack. ** BTW - the avatar pic is a camel as it looks back at me while I'm in the saddle (and he wasn't happy!) |
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Feb 4 2008, 03:08 AM
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#5
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Member Group: Members Posts: 38 Joined: 10-June 07 Member No.: 135,851 |
Thanks for your reply. Yes, I have scanned using SAS and Spybot but nothing untoward has been detected. I tried removing Dr Web and reinstalling it to no avail.
It is particularly annoying because I use it on a regular basis. |
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Feb 4 2008, 08:34 AM
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#6
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 Bleepin' Janitor Group: Global Moderator Posts: 14,074 Joined: 9-July 05 From: Virginia, USA Member No.: 26,513 |
Dr. Web Anti-virus users should check with Dr.Web Customer Support Center. I can only find a couple reports of therse error message at other forums but no solution was given. The vendor needs to know so they can investigate and correct.
-------------------- "THE BAD GUYS DON'T NEED A SEARCH WARRANT. ARE YOU PROTECTED?"
Microsoft MVP - Windows Security 2007-2009  |
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Feb 5 2008, 02:14 AM
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#7
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Member Group: Members Posts: 38 Joined: 10-June 07 Member No.: 135,851 |
Thanks for the help. I'll see what they have to say.
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Feb 5 2008, 08:26 AM
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#8
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Bleepin' Janitor Group: Global Moderator Posts: 14,074 Joined: 9-July 05 From: Virginia, USA Member No.: 26,513 |
Please let us know when they respond.
-------------------- "THE BAD GUYS DON'T NEED A SEARCH WARRANT. ARE YOU PROTECTED?"
Microsoft MVP - Windows Security 2007-2009 |
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Feb 6 2008, 01:56 AM
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#9
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Member Group: Members Posts: 38 Joined: 10-June 07 Member No.: 135,851 |
Ok, will do.
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Feb 6 2008, 01:06 PM
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#10
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 Visiting Alien Group: Members Posts: 5,140 Joined: 20-May 07 From: millenium falcon and rockytop Member No.: 131,963 |
dr web seems to have discontinued the free program and substituted a 30 day trial
I could not get it to install without being connected to the web and it downloading a registration That was my main use for the program -------------------- Chewy
life is like a box of chocolates and stupid is as stupid does but you can always run |
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Feb 8 2008, 10:02 PM
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#11
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Member Group: Members Posts: 38 Joined: 10-June 07 Member No.: 135,851 |
I tried to register with the Dr Web forums, but I've yet to receive a confirmatory email from them. I see from a previous post that the free scanner is no longer free and even though it is good, I'm not sure I'd want to pay for it.
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Feb 8 2008, 10:08 PM
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#12
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Visiting Alien Group: Members Posts: 5,140 Joined: 20-May 07 From: millenium falcon and rockytop Member No.: 131,963 |
Once I got my problem computer on the internet(had to install superantispyware from a usb drive and then scan and fix),
I could install the 30 day trial of drwebcureit, it like trojanhunter, is a good program and probably worth the money. A fully functional 30 day trial sure beats the heck out of panda's online scan that wanted me to pay 13$ for 6 months to fix 3 tracking cookies. -------------------- Chewy
life is like a box of chocolates and stupid is as stupid does but you can always run |
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Feb 11 2008, 02:02 PM
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#13
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Bleepin' Janitor Group: Global Moderator Posts: 14,074 Joined: 9-July 05 From: Virginia, USA Member No.: 26,513 |
QUOTE I could install the 30 day trial of drwebcureit... QUOTE Easy to use FREE curing utility to clean your computer...Dr.Web CureIt! detects and removes...When being scanned, infected files are cured, incurable files are moved to the quarantine directory. When the scanning is finished, the log file and the quarantine are not deleted.... http://www.freedrweb.com/cureit/I see no mention that Dr.WebCureIt is a 30 day trial. -------------------- "THE BAD GUYS DON'T NEED A SEARCH WARRANT. ARE YOU PROTECTED?"
Microsoft MVP - Windows Security 2007-2009 |
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Feb 11 2008, 02:14 PM
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#14
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Visiting Alien Group: Members Posts: 5,140 Joined: 20-May 07 From: millenium falcon and rockytop Member No.: 131,963 |
QUOTE drweb-444-win-en.exe I downloaded the wrong version mystery solved, runs as a demo 30 day -------------------- Chewy
life is like a box of chocolates and stupid is as stupid does but you can always run |
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Feb 11 2008, 02:17 PM
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#15
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Bleepin' Janitor Group: Global Moderator Posts: 14,074 Joined: 9-July 05 From: Virginia, USA Member No.: 26,513 |
I had a hunch that was the case.
-------------------- "THE BAD GUYS DON'T NEED A SEARCH WARRANT. ARE YOU PROTECTED?"
Microsoft MVP - Windows Security 2007-2009 |
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