Hi
Not sure if anyone can help.... I have installed mailwasher and use outlook express, I have just had help to clear up a couple of infections, however everytime i go to chack my email through the above Mailwasher tells me:
"connection was refused Ensure that POP3 server is correct ( Note that connections can be refused by personal firewall software"
I just cant work out what to do!!!!
Many Thanks
Michelle
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Mail Washer And Outlook Express Being Refused Access!
#2
Posted 29 January 2008 - 10:01 AM
Who's your email address through? Hotmail, Yahoo, your ISP?
I'm on Roadrunner and I can check all my mail addresses fine with Mailwasher. I also have a couple of yahoo and hotmail addys, but for them, I use PopPeeper. It works great and they are on the ball with fixes everytime hotmail or yahoo change their protocols. It also supports many other email providers.
http://poppeeper.com/
Now, I don't do anything else with them. Like answer my mail through them. I just use them to look-see and delete what I don't want to download when I open Outlook Express to get my mail.
I do have an older version of Mailwasher and sometimes it does burp when checking all four accounts at once. I will get a message box saying it couldn't access one account and possibly because of firewall settings. When it does that, I just go back up to the menu and select the individual account that Mailwasher is complaining about and tell it to do it again. Then it works.
I'm on Roadrunner and I can check all my mail addresses fine with Mailwasher. I also have a couple of yahoo and hotmail addys, but for them, I use PopPeeper. It works great and they are on the ball with fixes everytime hotmail or yahoo change their protocols. It also supports many other email providers.
http://poppeeper.com/
Now, I don't do anything else with them. Like answer my mail through them. I just use them to look-see and delete what I don't want to download when I open Outlook Express to get my mail.
I do have an older version of Mailwasher and sometimes it does burp when checking all four accounts at once. I will get a message box saying it couldn't access one account and possibly because of firewall settings. When it does that, I just go back up to the menu and select the individual account that Mailwasher is complaining about and tell it to do it again. Then it works.
#3
Posted 29 January 2008 - 11:42 AM
can you clarify; when you run mailwasher will IT check the mail for you or cannot IT log in?
or Outlook express? or both?
or Outlook express? or both?
#4
Posted 29 January 2008 - 01:12 PM
Hi
thanks for your response - i use outlook express and when i run it alone without mailwasher first this is the error message i receive:
The connection to the server has failed. Account: 'pop.orangehome.co.uk', Server: 'pop.orangehome.co.uk', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E
i guess this is why Mailwasher is not working either.
look forward to hearing from anyone that can help.
Michelle
thanks for your response - i use outlook express and when i run it alone without mailwasher first this is the error message i receive:
The connection to the server has failed. Account: 'pop.orangehome.co.uk', Server: 'pop.orangehome.co.uk', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E
i guess this is why Mailwasher is not working either.
look forward to hearing from anyone that can help.
Michelle
#5
Posted 30 January 2008 - 03:22 PM
please have a rummage on this orange site
http://www.orangeproblems.co.uk/phpBB2/
see this
http://help.orange.co.uk/documentDisplay.d...cPropValue=kb79
can you please tell us if you can log into the web mail or not ?
I have been trying for the past 10 minutes to create a fresh account to test the server;unfortunatrely the charater check is defeating me
my question is, if you cannot log in with either OE OR mailwasher that the server is off line?
BUT
https://membercentre.orange.co.uk/MCPres/lo...!-830461958
can yu log in here?
http://www.orangeproblems.co.uk/phpBB2/
see this
http://help.orange.co.uk/documentDisplay.d...cPropValue=kb79
can you please tell us if you can log into the web mail or not ?
I have been trying for the past 10 minutes to create a fresh account to test the server;unfortunatrely the charater check is defeating me
my question is, if you cannot log in with either OE OR mailwasher that the server is off line?
BUT
https://membercentre.orange.co.uk/MCPres/lo...!-830461958
can yu log in here?
#6
Posted 30 January 2008 - 03:33 PM
of interest, is anything else on your computer misbehaving? and what security do you have on board and when did you last run all your scans?
#7
Posted 02 February 2008 - 05:42 AM
yes I can log into webmail via orange, however i really prefer Outlook Express.
I am using Zonelabs Personal Firewall and Norton AV.
My Scans were all run recently. I did have viruses however A member of Malware Team on another forum cleaned up my system. It appears that this problem started as my machine was cleaned up.
Mailwasher or OE i dont think can log in.
I think this answers everyones questions.
Look forward to some advice
Thanks
michelle
I am using Zonelabs Personal Firewall and Norton AV.
My Scans were all run recently. I did have viruses however A member of Malware Team on another forum cleaned up my system. It appears that this problem started as my machine was cleaned up.
Mailwasher or OE i dont think can log in.
I think this answers everyones questions.
Look forward to some advice
Thanks
michelle
#8
Posted 02 February 2008 - 05:46 AM
how many addresses do you have IN Outlook express?
have you yet tried to remove, then reprogram OE with them?
have you yet tried to remove, then reprogram OE with them?
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