 Hp 3310 All In One Will Not Let Me Scan. Says Wait While Document Viewer Configs, unable to uninstall to reinstall |
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BleepingComputer.com > Security > HijackThis Logs and Virus/Trojan/Spyware/Malware Removal > Misplaced HJT Logs  |
 Jan 14 2008, 03:43 PM
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#1
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New Member  Group: Members Posts: 5 Joined: 14-January 08 Member No.: 183,463  |
Any help removing Hp photosmart 3310 all in one software would really be appreciated P. This post has been edited by puczkow1: Jan 15 2008, 09:32 AM |
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Jan 14 2008, 07:53 PM
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#2
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 Bleepin' WormBreath Group: Moderator Posts: 2,408 Joined: 28-January 06 From: Upstate NY Member No.: 52,789 |
I have moved your Topic that includes a HijackThis log here to the Misplaced HJT Logs forum. You posted your log in a forum not intended for HijackThis logs analysis and probably missed the directions we provide to those who require assistance. We can only allow topics with such logs in the HijackThis Logs and Malware Removal forum. This restriction is to ensure you get the best help available, from those who specialize in malware anlaysis and removal. It also should prevent you from receiving ineffective or even potentially dangerous advice, whether well meaning or not.
Prior to posting a HJT log, we ask that you please read and follow all instructions in the pinned topic titled Preparation Guide For Use Before Posting A Hijackthis Log. Following the steps in this Guide will allow the HJT Team to quickly help you with specific fixes for what may remain on your system. Please complete all the steps in the Guide. If you have performed some of them already, then just continue with the next. If you can't perform a step, then skip it and continue with the next. The last step will include downloading and using the most current version of HijackThis if the first line of your log does not appear as follows: Logfile of Trend Micro HijackThis v2.0.2 Please note that it is important that HijackThis be run and a log created while in normal mode. If you run it and create your log while in safe mode, you will be asked to redo it again properly. When you have completed those steps, start a new topic in the HijackThis Logs and Malware Removal forum as directed in the Guide to post a new log. Please DO NOT post any more logs to this topic, or post a log again in the wrong forum. The Misplaced HJT Logs forum is strictly a holding area where the BC Staff can assist you with preparations for and to properly post your log. If you have a question or encounter a problem in the Prep Guide, please do post back to this topic; that is what it is here for. When your new HJT log is posted in the proper forum, please reply to this topic with a link to your new topic. Once that is done, a Member of the HJT Team will analyze your log and assist you with step by step instructions to clean your computer or otherwise advise what needs to be done. Thanks for your cooperation and good luck. The BC Staff -------------------- War produces veterans, wounded both physically and mentally. They have sacrificed for us.....and it is now our job to help these veterans, as they have already helped us in ways we will never know, in ways that we cannot fathom, and in ways that we take granted every day.
 Wanna chat about something besides computers????? THOUGHTVENT.....click the link, you know you wanna! |
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Jan 14 2008, 08:54 PM
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#3
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New Member Group: Members Posts: 5 Joined: 14-January 08 Member No.: 183,463 |
how do i remove this post and put in the correct forum? do i erase and start over or is there a way to move over.
Thanks for patience im A newbe here 
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Jan 14 2008, 11:35 PM
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#4
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Bleepin' WormBreath Group: Moderator Posts: 2,408 Joined: 28-January 06 From: Upstate NY Member No.: 52,789 |
Read this topic HERE and follow the instructions. Don't worry about moving this topic, I'll lock it as soon as you post a new log in the correct area (it's all in that link I just provide, and in the post above you're reply {post #2}).
As for being new, hey, we all started new at sometime!  Now, if it were me in your position, I'd post about the issue you're having in the External Hardware section HERE. If you can't solve your issue in there, then I'd go ahead and post a HJT log. On the flip side, you're also more than welcome to post a HJT log-but I think that you'll get quicker results by posting in the External Hardware section first! It's completely up to you. Please let me know if there's anything else that you need from me, or if you have any questions at all about anything! Best of luck! 
-------------------- War produces veterans, wounded both physically and mentally. They have sacrificed for us.....and it is now our job to help these veterans, as they have already helped us in ways we will never know, in ways that we cannot fathom, and in ways that we take granted every day.
Wanna chat about something besides computers????? THOUGHTVENT.....click the link, you know you wanna! |
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Jan 15 2008, 09:38 AM
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#5
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New Member Group: Members Posts: 5 Joined: 14-January 08 Member No.: 183,463 |
Ive removed hijack log and im in the correct forum please help me to remove hp photosmart3310 all in one software so I can reinstall and have the device back. as you can see in the above posts tried to remove thru control panel, add remove programs in normal mode and safe mode it just blinks and comes right back.I also removed one of my kids games and it did remove.
Thank you Ron P. |
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Jan 15 2008, 09:40 AM
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#6
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New Member Group: Members Posts: 5 Joined: 14-January 08 Member No.: 183,463 |
Oh by the way have hap printer problems in past [very few] and I would remove software and reinstall and it would always work.
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Jan 15 2008, 11:52 AM
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#7
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Bleepin' WormBreath Group: Moderator Posts: 2,408 Joined: 28-January 06 From: Upstate NY Member No.: 52,789 |
I've opened your topic in the XP section and replied to it. I'll close this topic to avoid any confusion.
Please feel free to PM me with any questions! -------------------- War produces veterans, wounded both physically and mentally. They have sacrificed for us.....and it is now our job to help these veterans, as they have already helped us in ways we will never know, in ways that we cannot fathom, and in ways that we take granted every day.
Wanna chat about something besides computers????? THOUGHTVENT.....click the link, you know you wanna! |
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