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Lotus Wordpro 9 Crashing

#1 User is offline   XP_User 

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  Posted 13 January 2008 - 01:06 PM

I am running Windows XP Media Center Edition 2005.

I have used Lotus word pro 98 for some time now without problems and i decided to upgrade to a new release, I bought Lotus smartsuite on a CD and I uninstalled lotus 98 and then I installed the new version.

now, every time i move pictures around in wordpro my document, it crashes.

It will also crash every time I include a table in my document; it will either crash;
1) when I try to enter content into the table;
2) when i try to move the table; or
3) it will hang when I press save, then crash
then I lose all my work :thumbsup:


When it crashes I get one of two error signatures pop up and they are:
AppName: wordpro.exe AppVer: 99.8.208.800 ModName: wordpro.exe
ModVer: 99.8.208.800 Offset: 0004cb28

and:
szAppName: Wordpro.exr SzAppVer: 99.9.208.800 sZModName: hungapp
szModver: 0.0.0.0 offset: 00000000

I cant find out what's causing it so I uninstalled the entire smartsuite and installed it again but wordpro still crashes.

can anyone help me or should I just go back to using Lotus 98?

#2 User is offline   garmanma 

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Posted 13 January 2008 - 03:01 PM

What version do you have?
Mark
Mark
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why won't my laptop work?

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#3 User is offline   XP_User 

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Posted 14 January 2008 - 05:33 AM

oops! i thought i'd put that in lol :thumbsup:

On the smartsuite dvd cover it says 9.8.1, when I click on "help">"about" in Wordpro it says 99.8.0410.0502

#4 User is offline   garmanma 

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Posted 14 January 2008 - 09:09 AM

I've never used Lotus, but I did read that 9.7.1 was buggy as heck, that's why I asked
Mark
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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