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Jan 11 2008, 09:59 PM
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#1
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Forum Regular ![]() ![]() ![]() Group: Members Posts: 167 Joined: 4-April 07 From: New York Member No.: 122,164 |
So, my buddy's computer does this thing where its begins to starts up, you know with the whole dell logo and windows logo and well every other thing that comes up before you get to the windows login screen; but... as soon as the Dell screen comes up it starts to load but then just stops...and does nothing. -My buddy says hes tried restarting the computer a couple times -He's tried letting the computer sit there and rest for a day -He even tried repairing the drives by putting in the instlation disk. If anyone out there has any idea what might be going on here well...any help would be appreciated. Oh and by the way my buddy's computer is less than a year old and its running windows vista...not sure if that helps any just thought i might mention it. -------------------- If you do things right, then people won't know if you've done anything at all.
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Jan 12 2008, 07:11 AM
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#2
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![]() Still visually handicapped, new avatar :0) ![]() ![]() ![]() ![]() ![]() ![]() Group: Global Moderator Posts: 15,531 Joined: 2-October 05 From: Southeastern CT, USA Member No.: 35,824 |
Have you tried booting into Safe Mode? As soon as the initial Dell screen has finished showing, start tapping on the F8 key. It should give you some options - try the one for Safe Mode to see if you can get into Windows.
If you can, post back and we'll see about troubleshooting the issue further - if not, then it looks like there may be a warranty issue going on here. I'd suggest having it checked out by an authorized factory repair center while it's still under warranty. -------------------- - John
**If you need a more detailed explanation, please ask for it. I have the Knack. ** BTW - the avatar pic is a camel as it looks back at me while I'm in the saddle (and he wasn't happy!) |
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Jan 12 2008, 12:40 PM
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#3
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Forum Regular ![]() ![]() ![]() Group: Members Posts: 167 Joined: 4-April 07 From: New York Member No.: 122,164 |
Well, he tried booting it into safe mode with the f8 method but it doesnt work. After pressing it a couple times it just starts beeping and does nothing...
So!, Im guessing your right with the warranty issue. Is there any number or site he could go to for help? By the way the computer is a Dell Dimension E520. -------------------- If you do things right, then people won't know if you've done anything at all.
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Jan 12 2008, 02:26 PM
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#4
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![]() Still visually handicapped, new avatar :0) ![]() ![]() ![]() ![]() ![]() ![]() Group: Global Moderator Posts: 15,531 Joined: 2-October 05 From: Southeastern CT, USA Member No.: 35,824 |
Check with the place that he bought it from. They should know where the authorized repair center is.
-------------------- - John
**If you need a more detailed explanation, please ask for it. I have the Knack. ** BTW - the avatar pic is a camel as it looks back at me while I'm in the saddle (and he wasn't happy!) |
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| Lo-Fi Version | Time is now: 9th January 2009 - 04:47 AM |