My girlfriend is running Vista on her new laptop. Recently, Office 2007 randomly stopped working. When I tried to reinstall it, I got an error saying that the installer couldn't write to a folder. Turns out that that folder is corrupt. Everything Ive done to delete it has failed. I tried just deleting it, and using the install disc repair. I tried 2 programs, Unlocker and Delete Dr. but neither of them worked. Im hoping someone here has an idea of what to do.
Heres a few details about the laptop:
Dell Inspiron 1501
Vista Home Premium
Office 2007 Enterprise.
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Corrupt Folder How can I delete it?
#2
Posted 31 December 2007 - 08:00 PM
Did you try to uninstall office or just did you try try do a reinstall over itself? What is the folder that is corrupted?
MCP
MSDST
MSDST
#3
Posted 01 January 2008 - 07:45 PM
I tried both. The folder is ...\Common Files\microsoft shared\OFFICE12\1033
Update: I managed to rename the corrupt folder and the install worked, but I still want to delete the corrupt folder
Update: I managed to rename the corrupt folder and the install worked, but I still want to delete the corrupt folder
This post has been edited by TVT: 01 January 2008 - 08:09 PM
#4
Posted 03 January 2008 - 02:16 PM
Whenever I have had problems with Vista files or folders not doing what I tell them to (delete, move etc.) I have found this Take Ownership file helpful. It's a little reg fix that adds an option to your right-click menu. I'm not sure if it will help on a corrupt file but if you take a snapshot of your registry beforehand you can restore it if you no longer require it.
Be careful with your registry. Let me know if you need help with saving and restoring it (before you mess with it of course).
The file can be downloaded from here.
Be careful with your registry. Let me know if you need help with saving and restoring it (before you mess with it of course).
The file can be downloaded from here.
#5
Posted 03 January 2008 - 11:10 PM
I was able to fix it with chkdsk.
THanks for the replies, though.
THanks for the replies, though.
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