BleepingComputer.com: Adobe Flasher

followed trouble shooting directions without success
loaded ADOBE FLASHER UNINSTALLER
shut down everything else and executed uninstaller with this result:
Output folder: C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp
Extract: FlashUtil.exe ... 100%
Delete file: C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp\FlashUtil.exe
Delete file: C:\WINDOWS\System32\Macromed\Flash\install.log
Completed.

After this I rebooted the computer.
Still no joy

xxxxxxxxxxxxxxx


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This post has been edited by tg1911: 21 December 2007 - 11:19 AM

I would download the uninstaller again http://kb.adobe.com to the desktop. I would then try running it while in safemode and pay particular attention to these instructions
" Quit ALL running applications, including all Internet Explorer or other browser windows, AOL Instant Messenger, Yahoo Messenger, MSN Messenger, or other Messengers. Check the Windows system tray carefully to make certain no applications which might possibly use Flash Player are still in memory. ( going into safemode should make sure of this)
4. Run the uninstaller. This will remove Adobe Flash Player from all browsers on the system.

Note: The uninstaller cannot remove files currently in use.
If you have any instances of the player open in your web browsers, instant messaging clients, stand-alone SWFs, or projectors, then the uninstaller will complete but some files may not be deleted. If this occurs, then close all of your applications and run the uninstaller again to ensure that all files are removed.

Note: Internet Explorer users may have to reboot to clear all uninstalled Flash Player ActiveX control files. If you're not certain, select the "Show Details" button in the Flash Player uninstaller. If there are any log lines that begin with "Delete on Reboot..." then you'll need to reboot BEFORE running the Flash Player installer again."
Mark

i agree with garmanma though if it still does not work go to adobe website and manually update it.

garmanma, on Dec 21 2007, 12:51 PM, said:

Thank you.... tried everything .... no joy going to try the next suggestion.... grandchildren are great
Yeshua333

This post has been edited by yeshua333: 22 December 2007 - 08:11 AM

THANK YOU LINKMAN101.......... GREAT TRY BUT STILL NO JOY
DID DISCOVER ONE NEW CLITCH.... WHEN THE INSTALL FAILED THE DETAILS READ AT:
"Registering: C:\WINDOWS\system32\Macromed\Flash\F1Dbg9e.ocx"

whatever that means??
downloading from Adobe site for use with IE left the install running for 20 min with no change
downloading from Adobe site for use with netscape said it loaded and installed???

tried upgrading without success???

Thank you all.... will keep trying

Try running the Windows Installer Cleanup Utility and see if that helps
Mark

THANKS AGAIN MARK

TRIED IT.... NO JOY

SHALOM.... CHARLES

yeshua333,
I've split off your HJT log, and moved it here:
yeshua333's HJT log

Please follow all of the directions posted, as a reply, if you would like to have your log examined.

Sorry about that.... thank you very much... will follow directions and hope I do it right