 Dvd Issue |
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 Dec 12 2007, 05:23 PM
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Member  Group: Members Posts: 51 Joined: 15-August 07 From: Northern Virginia Member No.: 150,267  |
" CONTROL PANEL--SYSTEM--DEVICE MANAGER" I did that and this is what i got:  http://s146.photobucket.com/albums/r257/ch...ent=dvdhelp.jpg Any ideas? This post has been edited by redsox25: Dec 12 2007, 05:25 PM |
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Dec 13 2007, 04:10 PM
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#2
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 Bleeping entraÎner Group: HJT Team Coach Posts: 1,738 Joined: 24-September 04 Member No.: 2,990 |
What version of Vista do you have and do you have Norton/Symantec running?
-------------------- MS MVP Windows-Security 2006-2008
Member of UNITE, the Unified Network of Instructors and Trusted Eliminators Admin PC Pitstop |
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Dec 13 2007, 04:12 PM
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#3
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 Distinguished Member Group: HJT Senior Classmen Posts: 712 Joined: 12-July 07 Member No.: 143,145 |
Looks like you need a driver or firmware upgrade. Check out who manufactured the drive and go to their site for the latest firmware, etc. Hopefully, that will do the trick.
Sometimes, you can click on Update Driver and it will find it, if it is a well-known model. Good luck. DR -------------------- |
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Dec 13 2007, 04:18 PM
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#4
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Member Group: Members Posts: 51 Joined: 15-August 07 From: Northern Virginia Member No.: 150,267 |
QUOTE(rigacci @ Dec 13 2007, 04:12 PM)  Looks like you need a driver or firmware upgrade. Check out who manufactured the drive and go to their site for the latest firmware, etc. Hopefully, that will do the trick. Sometimes, you can click on Update Driver and it will find it, if it is a well-known model. Good luck. DR How do i know who the manufacture is? or would it be gateway? |
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Dec 14 2007, 06:23 AM
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#5
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Distinguished Member Group: HJT Senior Classmen Posts: 712 Joined: 12-July 07 Member No.: 143,145 |
If it is a recent laptop, you should try their support. Yes, try Gateway first. They may recognize this symptom right away.
Otherwise, you would have to remove the drive to check the manufacturers label. DR -------------------- |
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Jan 12 2008, 01:43 AM
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#6
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New Member Group: Members Posts: 3 Joined: 12-January 08 Member No.: 182,878 |
redsox25,
Try method 3 on this link it should clear up the issue. I give a 95% chance it will work. http://support.gateway.com/s/issues/2-2405217691.shtml This post has been edited by Maverick100: Jan 12 2008, 01:45 AM |
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| Lo-Fi Version | Time is now: 9th January 2009 - 03:53 AM |
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