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MalwareByte's Anti-Malware Download

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When posting your problem, do not run and post a ComboFix logs. ComboFix is a tool that should only be run under the supervision of someone who has been trained in its use. Using it on your own can cause problems with your computer. Any posts containing CF Logs will be ignored.

To receive help, you should instead provide a detailed description of your problem, detailed word-for-word error messages that you are receiving, screenshots of strange behaviour, and your operating system. This information is much more useful to our helpers than a ComboFix log.

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> Windows Security Center Alerts...spyware?
Speedway73
post Dec 4 2007, 04:51 PM
Post #16


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quietman7

Here's the results:

SDFix: Version 1.116

Run by Administrator on Tue 12/04/2007 at 04:21 PM

Microsoft Windows XP [Version 5.1.2600]

Running From: C:\DOCUME~1\ADMINI~1\Desktop\SDFix

Safe Mode:
Checking Services:


Restoring Windows Registry Values
Restoring Windows Default Hosts File

Rebooting...


Normal Mode:
Checking Files:

No Trojan Files Found





Removing Temp Files...

ADS Check:

C:\WINDOWS
No streams found.

C:\WINDOWS\system32
No streams found.

C:\WINDOWS\system32\svchost.exe
No streams found.

C:\WINDOWS\system32\ntoskrnl.exe
No streams found.



Final Check:

catchme 0.3.1262.1 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-12-04 16:30:40
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden services & system hive ...

scanning hidden registry entries ...

scanning hidden files ...

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0


Remaining Services:
------------------



Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\AIM\\aim.exe"="C:\\Program Files\\AIM\\aim.exe:*:Enabled:AOL Instant Messenger"
"C:\\Program Files\\Kodak\\KODAK Software Updater\\7288971\\Program\\Kodak Software Updater.exe"="C:\\Program Files\\Kodak\\KODAK Software Updater\\7288971\\Program\\Kodak Software Updater.exe:*:Enabled:Kodak Software Updater"
"C:\\Program Files\\Internet Explorer\\iexplore.exe"="C:\\Program Files\\Internet Explorer\\iexplore.exe:*:Enabled:Internet Explorer"
"C:\\Program Files\\Bonjour\\mDNSResponder.exe"="C:\\Program Files\\Bonjour\\mDNSResponder.exe:*:Enabled:Bonjour"
"C:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe"="C:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe:*:Enabled:EasyShare"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

Remaining Files:
---------------


Files with Hidden Attributes:

Fri 28 Apr 2006 4,348 ..SH. --- "C:\Documents and Settings\All Users\DRM\DRMv1.bak"
Mon 25 Sep 2006 0 A.SH. --- "C:\Documents and Settings\All Users\DRM\Cache\Indiv01.tmp"
Sat 2 Dec 2006 0 A.SH. --- "C:\Documents and Settings\All Users\DRM\Cache\Indiv02.tmp"
Sun 3 Dec 2006 0 A.SH. --- "C:\Documents and Settings\All Users\DRM\Cache\Indiv03.tmp"

Finished!
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Speedway73
post Dec 4 2007, 04:53 PM
Post #17


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Sorry...double post. whistling.gif

This post has been edited by Speedway73: Dec 4 2007, 04:57 PM
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quietman7
post Dec 4 2007, 05:31 PM
Post #18


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One or more of the identified infections is a backdoor Trojan. Backdoor Trojans, IRCBots and Infostealers are very dangerous because they provide a means of accessing a computer system that bypasses security mechanisms and steal sensitive information like passwords, personal and financial data which they send back to the hacker. Remote attackers use backdoor Trojans as part of an exploit to to gain unauthorized access to a computer and take control of it without your knowledge. Read the Danger: Remote Access Trojans.

Although the backdoor Trojan was identified and removed, your PC has likely been compromised and there is no way to be sure the computer can ever be trusted again. It is dangerous and incorrect to assume that because the backdoor Trojan has been removed the computer is now secure. Many experts in the security community believe that once infected with this type of malware, the best course of action is to reformat and reinstall the OS - "When should I re-format?".

Should you decide not to follow that advice, we will do our best to help clean the computer of any infections but we cannot guarantee it to be trustworthy or that the removal will be successful.

Please print out and follow the generic instructions for using SmitfraudFix in BC's self-help tutorial "How to remove the Smitfraud/Generic Zlob".
(scroll down to Removal Instructions; ignore the part showing symptoms in a HijackThis log as they may not apply in your case.)
If you have downloaded SmitfraudFix previously, please delete that version and download it again as the tool is frequently updated!


--------------------
"THE BAD GUYS DON'T NEED A SEARCH WARRANT. ARE YOU PROTECTED?"

Microsoft MVP - Windows Security 2007-2009
Member of UNITE, Unified Network of Instructors and Trusted Eliminators
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Speedway73
post Dec 5 2007, 11:36 AM
Post #19


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QUOTE(quietman7 @ Dec 4 2007, 05:31 PM) *
One or more of the identified infections is a backdoor Trojan. Backdoor Trojans, IRCBots and Infostealers are very dangerous because they provide a means of accessing a computer system that bypasses security mechanisms and steal sensitive information like passwords, personal and financial data which they send back to the hacker. Remote attackers use backdoor Trojans as part of an exploit to to gain unauthorized access to a computer and take control of it without your knowledge. Read the Danger: Remote Access Trojans.

Although the backdoor Trojan was identified and removed, your PC has likely been compromised and there is no way to be sure the computer can ever be trusted again. It is dangerous and incorrect to assume that because the backdoor Trojan has been removed the computer is now secure. Many experts in the security community believe that once infected with this type of malware, the best course of action is to reformat and reinstall the OS - "When should I re-format?".

Should you decide not to follow that advice, we will do our best to help clean the computer of any infections but we cannot guarantee it to be trustworthy or that the removal will be successful.

Please print out and follow the generic instructions for using SmitfraudFix in BC's self-help tutorial "How to remove the Smitfraud/Generic Zlob".
(scroll down to Removal Instructions; ignore the part showing symptoms in a HijackThis log as they may not apply in your case.)
If you have downloaded SmitfraudFix previously, please delete that version and download it again as the tool is frequently updated!


Thank you quietman7...After I ran the last test....everything is back to normal. No more Windows Security Alert pop ups...no more alert bubbles...the black screen w/warnings is gone too. My computer seems quite a bit faster too. I use Webroot's Spy Sweeper and it only finds 1 or 2 issues after several hours of surfing. Both were spy cookies...lowest threat according to Spy Sweeper.

I tried to run the last test....Smitfraud/Generic Zlob....and I'm not sure I did it correctly. It seemed to work alright ...and I did get a log at the end,but it never gave me the "Red" screen and never rebooted on it's own.

Do you have a different link or at least a step by step tutorial yourself?? Your instructions were very easy for me to understand. I'm a newbie when it comes to getting this deep into this computer.

Thank You greatly!!
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quietman7
post Dec 5 2007, 11:46 AM
Post #20


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After running smitfraudfix, it should have created a text file named rapport.txt. That file is automatically saved to the root of the system drive, usually at C:\rapport.txt.
Please copy/paste the contents of that report into your next reply back here.


--------------------
"THE BAD GUYS DON'T NEED A SEARCH WARRANT. ARE YOU PROTECTED?"

Microsoft MVP - Windows Security 2007-2009
Member of UNITE, Unified Network of Instructors and Trusted Eliminators
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Speedway73
post Dec 5 2007, 12:20 PM
Post #21


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quietman7...Here's the rapport:




SmitFraudFix v2.258

Scan done at 12:08:09.18, Wed 12/05/2007
Run from C:\Documents and Settings\Administrator\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in safe mode

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

»»»»»»»»»»»»»»»»»»»»»»»» Killing process


»»»»»»»»»»»»»»»»»»»»»»»» hosts

127.0.0.1 localhost

»»»»»»»»»»»»»»»»»»»»»»»» Winsock2 Fix

S!Ri's WS2Fix: LSP not Found.


»»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix

GenericRenosFix by S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files


»»»»»»»»»»»»»»»»»»»»»»»» DNS

HKLM\SYSTEM\CCS\Services\Tcpip\..\{5390A2B6-57F8-4BEF-B919-FAD70BBA8FA7}: DhcpNameServer=192.168.254.254 192.168.254.254
HKLM\SYSTEM\CS1\Services\Tcpip\..\{5390A2B6-57F8-4BEF-B919-FAD70BBA8FA7}: DhcpNameServer=192.168.254.254 192.168.254.254
HKLM\SYSTEM\CS3\Services\Tcpip\..\{5390A2B6-57F8-4BEF-B919-FAD70BBA8FA7}: DhcpNameServer=192.168.254.254 192.168.254.254
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=192.168.254.254 192.168.254.254
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=192.168.254.254 192.168.254.254
HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=192.168.254.254 192.168.254.254


»»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files


»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""


»»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning

Registry Cleaning done.

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler After SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


»»»»»»»»»»»»»»»»»»»»»»»» End

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quietman7
post Dec 5 2007, 12:39 PM
Post #22


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It ran ok.

Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "OK".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.


--------------------
"THE BAD GUYS DON'T NEED A SEARCH WARRANT. ARE YOU PROTECTED?"

Microsoft MVP - Windows Security 2007-2009
Member of UNITE, Unified Network of Instructors and Trusted Eliminators
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Speedway73
post Dec 5 2007, 05:53 PM
Post #23


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Quietman7 ....Done. All seems to be well now. I THANK YOU GREATLY for all your help. I have 2 other issues that I hope you can help me with yet they are not infection related...I think.

1. When I turn on my computor from off...and I log on from the log on screen....when it starts to load,I get a small alert that pops up. It says in the title:

Smart Bridge Alerts: Motive SB.exe-Entry Point Not Found

In the body it says:

The procedure entry point GetProcessImageFileNameW could not be found in the dynamic link library PSAPI.DLL


It's done this for a long time...long before the recent issues. It only pops up once right after the log on screen.

What is it and can I make it go away??


The other is a Defender issue....not loading updates from the Defender program after I prompt it to. It just sits there.
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quietman7
post Dec 5 2007, 06:05 PM
Post #24


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Problems Arising from PSAPI.DLL Dynamic Link Library File

As for Defender, download and install the Windows Installer CleanUp Utility - (it will list all programs that use Windows Installer).
  • Double-click on msicuu2.exe and click "Next".
  • Accept the license agreement, click "Next", then click "Next" again.
  • Click "Finish" when done.
  • Go to Start > Programs and click on Windows Install CleanUp to launch the program.
  • In the list of Install Products, check to see if "Windows Defender Signatures" are listed.
  • If so, highlight that entry, then click on the "Remove" button.
  • Reboot when done.
  • Then go to Microsoft Update, do an express scan, and see if you can now apply the update.

"Windows Defender Support & Training"
"Troubleshooting Windows Defender in XP"

Until you get the issue resolved you can manually download Windows Defender Definition updates from the Microsoft Malware Protection Center Portal


--------------------
"THE BAD GUYS DON'T NEED A SEARCH WARRANT. ARE YOU PROTECTED?"

Microsoft MVP - Windows Security 2007-2009
Member of UNITE, Unified Network of Instructors and Trusted Eliminators
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