Computer Help and Spyware Removal Computer Help and Spyware Removal Computer Help and Spyware Removal Computer Help Forums Windows Startup Programs Database Spyware and Malware Removal Guides Computer Tutorials Uninstall Database File Database Computer Glossary Computer Resources
 

Welcome Guest ( Log In | Click here to Register a free account now! )



Register a free account to unlock additional features at BleepingComputer.com
Welcome to Bleeping Computer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.
Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.
MalwareByte's Anti-Malware Download

> 

When posting your problem, do not run and post a ComboFix logs. ComboFix is a tool that should only be run under the supervision of someone who has been trained in its use. Using it on your own can cause problems with your computer. Any posts containing CF Logs will be ignored.

To receive help, you should instead provide a detailed description of your problem, detailed word-for-word error messages that you are receiving, screenshots of strange behaviour, and your operating system. This information is much more useful to our helpers than a ComboFix log.

 
Closed TopicStart new topic
> Trojan.killav, how will i remove trojan.killav?
cpat585
post Nov 30 2007, 09:46 AM
Post #1


New Member
*

Group: Members
Posts: 7
Joined: 28-November 07
Member No.: 173,150



how will i remove trojan.killav?am using windows xp media center edition
Go to the top of the page
 
+Quote Post
buddy215
post Nov 30 2007, 11:51 AM
Post #2


Forum Addict
******

Group: Members
Posts: 3,550
Joined: 14-April 06
Member No.: 64,042



Install Super Antispyware free. Run it in safe mode. Allow it to quarantine whatever it finds.
http://www.superantispyware.com/

Run the online scan for Bit Defender in normal mode. Allow it to quarantine whatever it finds.
http://www.bitdefender.com/scan8/ie.html

Post back with results of scans and for further instructions.

How to Start Windows in Safe Mode:
http://www.bleepingcomputer.com/tutorials/tutorial61.html
Go to the top of the page
 
+Quote Post
quietman7
post Nov 30 2007, 12:49 PM
Post #3


Bleepin' Janitor
******

Group: Global Moderator
Posts: 14,074
Joined: 9-July 05
From: Virginia, USA
Member No.: 26,513



If the above does not resolve the problem, do this.

Please download ATF Cleaner by Atribune & save it to your desktop. DO NOT use yet.
Please download Dr.Web CureIt & save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with Dr.Web CureIt as follows:
  • Double-click on cureit.exe to start the program. (ignore any prompts to update or check for a new version)
  • When the Dr.Web opens, an "Express Scan of your PC" notice will appear.
  • Under "Start the Express Scan Now", Click "OK" to start. This is a short scan that will scan the files currently running in memory and when something is found, click the Yes button when it asks you if you want to cure it.
  • Once the short scan has finished, Click Options > Change settings
  • Choose the "Scan tab" and UNcheck "Heuristic analysis"
  • Back at the main window, click "Select drives" (a red dot will show which drives have been chosen)
  • Then click the "Start/Stop Scanning" button (green arrow on the right) and the scan will start.
  • When done, a message will be displayed at the bottom advising if any viruses were found.
  • Click "Yes to all" if it asks if you want to cure/move the file.
  • When the scan has finished, look if you can see the icon next to the files found. If so, click it, then click the next icon right below and select "Move incurable".
    (This will move it to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if it can't be cured)
  • Next, in the Dr.Web CureIt menu on top, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop. (You can use Notepad to open the DrWeb.cvs report)
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply.


--------------------
"THE BAD GUYS DON'T NEED A SEARCH WARRANT. ARE YOU PROTECTED?"

Microsoft MVP - Windows Security 2007-2009
Go to the top of the page
 
+Quote Post
TMacK
post Nov 30 2007, 01:25 PM
Post #4


Bleepin' Mod
******

Group: Moderator
Posts: 4,623
Joined: 18-March 06
From: B.C. Canada
Member No.: 59,826



I see you have a HJT log posted in the HijackThis Logs and Malware Removal forum.

You shouldn't make any changes to your system, while your HJT log is posted, as that could change the results of the posted log, making it difficult to properly clean your system.
At this point, the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

I'm closing this topic until you are cleared by the HJT Team.
After your log has been cleaned, you still need help, please PM a Moderator and we will re-open this topic.
If you have any questions, don't hesitate to send me a PM.





--------------------

Join Bleeping Computers Folding@home Team and Help find a cure.
I am thankful for laughter, except when milk comes out of my nose. ~Woody Allen
Go to the top of the page
 
+Quote Post

Closed TopicStart new topic
1 User(s) are reading this topic (1 Guests and 0 Anonymous Users)
0 Members:

 



Lo-Fi Version Time is now: 9th January 2009 - 03:13 AM


Advertise   |   About Us   |   Terms of Use   |   Privacy Policy   |   Contact Us   |   Site Map   |   Chat   |   Tutorials   |   Uninstall List
Discussion Forums   |   The Computer Glossary   |   Resources   |   RSS Feeds   |   Startups   |   The File Database   |   Malware Removal Guides

© 2003-2008 All Rights Reserved Bleeping Computer LLC.