When i turn on my laptop within around 5 mins a screen comes up saying preinstalling please wait and it wont let me do anything else, i can only log off or shut down but if theres another screen infront of it i can still use the laptop provided i make sure not to click that window, i then noticed another window saying system preperation tool and if i dont allow it to take place it shuts off the computer. If i allow the tool it restarts the laptop and then goes through the language and time settings and makes me set up a new user. Any ideas how i can stop this happening? I only got the laptop yesterday! Also the drivers for the camera etc wont work because its only for windows XP i think? Would that make a difference? Thanks!!
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Oem Preinstalation Keeps popping up when starting laptop
#2
Posted 27 November 2007 - 12:19 PM
Boot up in Safe Mode and check what's loaded in your Services by right clicking the My Computer icon and clicking Properties then the Services tab. Eliminate anything that seems suspicious.
Toshiba Satellite P505-S8945, Intel Centrino Core2 Duo P7350 @ 2.0 GHz, 6 GB DDR, ATI Radeon 4650 HD 1 GB, Conexant Pebble Audio, 530 GB HDD, Windows 7 Home Premium x64 SP1
#3
Posted 27 November 2007 - 12:43 PM
Before just guessing at 'suspicious services'... this is a brand new machine! Take it back to the company you bought it from or get their support help.

MS MVP Windows-Security 2006-2012
Member of UNITE, the Unified Network of Instructors and Trusted Eliminators
Admin PC Pitstop
#4
Posted 30 November 2007 - 05:52 AM
I would go to msconfig (Start>Type "msconfig" in start search>Go to the Startup tab and look at the items checked in the list. To stop them just uncheck them) to see what the startup tab has and check them if they are needed, this will make you LP boot faster. Don't know what laptop you are talking about, but once I got a LP that every time it started it wanted to install a utility, manufacturer utility. Even if you went trough the process of instaling it, next boot you will have it again. We went to Task Scheduler, and there it was a task schedule to do this every boot, we delete it and issue resolved.
It's a long shot, but you never know.
MSConfig
Windows Vista Task Scheduler
Hope it helps...
Mav
It's a long shot, but you never know.
MSConfig
Windows Vista Task Scheduler
Hope it helps...
Mav
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