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Nov 24 2007, 12:28 AM
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#1
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New Member ![]() Group: Members Posts: 2 Joined: 23-November 07 Member No.: 172,083 |
The thing is, I HAD sound and then all of a sudden I had NO sound! I wa thinking it happened when I tried to update to Windows Media Player 11. But the tech took off every instance of it off of my computer that he could find and was tring to install WMP 10 (which is what I want now) and yet,the message would come up, "there is a newer version installed and installation cannot continue", or before, when trying to install WMP 11 my computer would reboot! No blue screen, but, it would reboot and then run scandisk, sometimes runs SD twice. My other problem is my system rebooting at variou times, but, almosty ALWAYS when I try to do anything related to audio. My report from Microsft when I send the report is always that the proble is related to a device driver. I do hope someone can help me, I have been dealing with this for several weeks now. It is important to me to have the sound, and with a 90G HD, I have so much ino and can't really afford an external drive righ now to back-up all of my files to do a format. Follows is the info on my Computer. I am running XP Home Ed. with SP2 - IE 6.0 CPU-Z 1.42 report file Processor(s) Number of processors 1 Number of cores 1 per processor Number of threads 1 (max 1) per processor Name AMD Duron Code Name Spitfire Specification AMD Duron processor Package Socket A (462) Family/Model/Stepping 6.3.1 Extended Family/Model 7.3 Core Stepping Technology 0.18 um Core Speed 950.3 MHz Multiplier x Bus speed 9.5 x 100.0 MHz Rated Bus speed 200.1 MHz Instruction sets MMX (+), 3DNow! (+) L1 Data cache (per processor) 64 KBytes, 2-way set associative, 64-byte line size L1 Instruction cache (per processor) 64 KBytes, 2-way set associative, 64-byte line size L2 cache (per processor) 64 KBytes, 16-way set associative, 64-byte line size Chipset & Memory Northbridge VIA KM400 rev. 00 Southbridge VIA VT8237 rev. 00 Graphic Interface AGP AGP Revision 2.0 AGP Transfer Rate 4x AGP Side Band Addressing supported, enabled Memory Type DDR Memory Size 640 MBytes Memory Frequency 133.4 MHz (FSB + 33 MHz) DRAM Interleave 4-way CAS# Latency (tCL) 2.5 clocks RAS# to CAS# (tRCD) 5 clocks RAS# Precharge (tRP) 3 clocks Cycle Time (tRAS) 7 clocks System System Manufacturer VIA Technologies, Inc. System Name KM266A-8237 System S/N Mainboard Vendor Mainboard Model KM266A-8237 BIOS Vendor Phoenix Technologies, LTD BIOS Version 6.00 PG BIOS Date 12/24/2004 Memory SPD Module 1 DDR, PC2100 (133 MHz), 128 MBytes, unknown brand Module 2 DDR, PC3200 (200 MHz), 512 MBytes, unknown brand Software Windows Version Microsoft Windows XP Home Edition Service Pack 2 (Build 2600) DirectX Version 9.0c Thanks in advance! |
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Nov 24 2007, 12:52 AM
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#2
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Senior Member ![]() ![]() ![]() ![]() Group: Members Posts: 453 Joined: 13-August 05 From: Virginia Member No.: 30,967 |
Do you have any problems in your Device manager with the audio devices? Any yellow exclamation marks or X's?
Did you have sound 2 weeks ago? If so, did you try to restore the system back to that date? Do you have a sound card or is the sound onboard? |
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Nov 24 2007, 01:11 AM
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#3
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New Member ![]() Group: Members Posts: 2 Joined: 23-November 07 Member No.: 172,083 |
I checked in the devices and under th sound, all of them say they are working propreerly ... Yes, I did do a rstore and then the tech did one also ... Also, I did check the speakers and they are plugged in properly.
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Nov 24 2007, 02:37 PM
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#4
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![]() Computer Masochist ![]() ![]() ![]() ![]() ![]() ![]() Group: Moderator Posts: 10,660 Joined: 27-January 07 From: Cleveland, Ohio Member No.: 108,618 |
Does the sound icon show on the taskbar? If not try this:
Mark http://en.allexperts.com/q/Windows-XP-3282...con-missing.htm -------------------- Mark
why won't my laptop work? Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around Avatar by Handplane |
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Nov 24 2007, 05:37 PM
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#5
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Senior Member ![]() ![]() ![]() ![]() Group: Members Posts: 453 Joined: 13-August 05 From: Virginia Member No.: 30,967 |
Is there any chance you or someone you know might have a spare sound card to test? I did have one computer I worked on that didn't appear to have any problems, all drivers looked good, just no sound. I decided to try a new sound card and it worked. This faulty sound card was onboard, so I just put in a PCI and disabled the onboard. Just a thought since it sounds like the tech support has gone thru a lot with you.
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| Lo-Fi Version | Time is now: 9th January 2009 - 12:33 AM |