Computer Help and Spyware Removal Computer Help and Spyware Removal Computer Help and Spyware Removal Computer Help Forums Windows Startup Programs Database Spyware and Malware Removal Guides Computer Tutorials Uninstall Database File Database Computer Glossary Computer Resources
 

Welcome Guest ( Log In | Click here to Register a free account now! )



Register a free account to unlock additional features at BleepingComputer.com
Welcome to Bleeping Computer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.
Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

 
Reply to this topicStart new topic
> Webroot Spysweeper And Trend Microvirus, Incompatible?
bengelh
post Nov 23 2007, 03:34 PM
Post #1


New Member
*

Group: Members
Posts: 3
Joined: 23-November 07
Member No.: 171,950



I was told today via customer service rep for Trend Microvirus that their 2008 product was not compatible with Webroot Spysweeper. Any suggestions or advice on
1) whether or not that is true
2) which software program is the best overall protection
3) Will Trend microvirus give us back our money?

Thanks for your help and advice.

Brenda E.
Go to the top of the page
 
+Quote Post
hijakd
post Nov 25 2007, 03:17 AM
Post #2


New Member
*

Group: Members
Posts: 10
Joined: 24-November 07
Member No.: 172,280



Yup, they are. I purchased both when I got my new home PC. I bought both at a well-known retail chain, from none other than a Geek Squad employee!

I had used Webroot Spysweeper with Antivirus on my old (Dell 8200/XP Pro) machine, and I liked it. Trend Micro absolutely refused to allow me to install Webroot Spysweeper on my machine.

Trend Micro is not tripping my trigger. I upgraded to Internet Security Pro so I could have a firewall that was more configurable. No doubt, you can configure the personal firewall until your fingers bleed, but I'll be dipped in guano if I can understand the dumb thing. Vista Ultimate's firewall is highly configurable, too, but unless you have PhD in computer science, configuring the monstrosity to block unwanted outgoing connections is difficult.

Anyway, I tried just copying Trend Micro's default settings for the personal firewall to get started. That was a mistake. When I opened networking & sharing, I found network discovery turned on, and file sharing set to custom. I could not change any settings, as a stupid message told me I could only change settings by configuring the Trend Micro firewall. Yeah, right. I don't even understand what the effects of the incoming/outgoing settings are, let alone configuring them to not allow network discovery and file sharing.

To add to the confusion, the box next to the "Allow Remote Connections" is unticked, and I've disabled every service that even mentions the word Remote (except RPC, which I guess has to stay enabled), along with all "tunneling" network adapters, and their hidden drivers, in order to keep uninvited "guests" out.

It's an either/or proposition; I either lock this puppy down so tight I lose all internet connectivity, or I'll make a few changes that allow internet connectivity, and find spyware (MoSukr, TSpy, Worm.Sohanad, etc.) in my scan logs. We're told to run ONE antivirus app, and as many antispyware apps as we can. Trend Micro is not compatible with many other antispyware apps, from what I can see.

Oh, and one more thing; don't believe any of the hype you read about Windows Defender....it's missed EVERY piece of malware caught by Trend Micro, Spybot S & D, and Spyware Detector....and so has the Malicious Software Removal Tool! I think my next step will be a good hardware firewall.
Go to the top of the page
 
+Quote Post

Reply to this topicStart new topic
1 User(s) are reading this topic (1 Guests and 0 Anonymous Users)
0 Members:

 



Lo-Fi Version Time is now: 9th January 2009 - 01:14 AM


Advertise   |   About Us   |   Terms of Use   |   Privacy Policy   |   Contact Us   |   Site Map   |   Chat   |   Tutorials   |   Uninstall List
Discussion Forums   |   The Computer Glossary   |   Resources   |   RSS Feeds   |   Startups   |   The File Database   |   Malware Removal Guides

© 2003-2008 All Rights Reserved Bleeping Computer LLC.