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Asus Laptop Wont Charge battery and ac adapter are fine

#1 greeneyes2

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Posted 23 November 2007 - 01:02 PM

My son's asus laptop won't charge or recgarge.....took it to best buy they said adapter and battery are fine...we suspect motherboard problems? any other suggestions as to what might be the problem....he is in college and I hate to send it back...but, that looks like the only solution unless someone here is ultra smart and can help us..... :thumbsup:

Edit: Moved topic to the more appropriate forum. This topic could fit either internal or external, but with the externals checked, I put it here.~ Animal

#2 garmanma

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Posted 23 November 2007 - 02:27 PM

The DC power jack on the laptop can go bad. That's the first thing to suspect when the adapter/charger and battery check out OK. With everything plugged in, wiggle the plug at the jack and see if any LED's flicker. Not that I don't trust Best Buy but do you have a local mom'n pop repair shop where you can get a second opinion? They're more used to troubleshooting laptops where BB just want to sell you a new one. I'm not familiar with Asus laptop's you might want to check the switch for the lid.
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#3 Robert Isbell

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Posted 23 November 2007 - 02:40 PM

well if the ac adapter and battery were checked out, I would expect them to check the plug as well. I think the charging circuit is dead, and if it's under warranty, get it fixed, if not, look at getting another laptop.

#4 Sneakycyber

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Posted 23 November 2007 - 06:34 PM

If the power connector on the Motherboard is bad you should be able to find a repair shop that can replace it. There not really that expensive (the part anyways). Any electronics repair shop should be able to do it.

Edit: Grammer

This post has been edited by Sneakycyber: 23 November 2007 - 06:34 PM

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