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Nov 22 2007, 10:47 PM
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#1
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New Member ![]() Group: Members Posts: 8 Joined: 30-June 07 Member No.: 140,520 |
Thanks, Roger |
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Nov 23 2007, 03:27 AM
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#2
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![]() Distinguished Member ![]() ![]() ![]() ![]() ![]() Group: Members Posts: 856 Joined: 5-January 07 From: Australia Member No.: 104,783 |
Go to this site and post the hardware details only http://www.belarc.com/free_download.html
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Nov 23 2007, 11:34 AM
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#3
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New Member ![]() Group: Members Posts: 8 Joined: 30-June 07 Member No.: 140,520 |
Like this?
Windows Vista Home Premium (build 6000) Gateway MX6436 3402558 System Serial Number: T3565G1001492 Chassis Serial Number: T3565G1001492 Enclosure Type: Portable Processor a Main Circuit Board b 2.00 gigahertz AMD Mobile Sempron 64 kilobyte primary memory cache 128 kilobyte secondary memory cache Board: Gateway 6804 Serial Number: T3565G1001492 Bus Clock: 200 megahertz BIOS: Gateway 68.04 01/24/06 Drives Memory Modules c,d 470.08 Gigabytes Usable Hard Drive Capacity 296.53 Gigabytes Hard Drive Free Space PHILIPS DVD+-RW SDVD8441 ATA Device [CD-ROM drive] Brother MFC-420CN USB Device [Hard drive] -- drive 4 SanDisk SDCFB-1024 (1.02 GB) -- drive 1, s/n X0303 20050916021219, rev Rev 0.00, SMART Status: Healthy Seagate FreeAgentDesktop USB Device [Hard drive] (250.06 GB) -- drive 2 WDC WD1600BEVE-11UYT0 [Hard drive] (160.04 GB) -- drive 0, s/n WD-WXH607003589, rev 01.04A01, SMART Status: Healthy WDC WD60 0VE-00KWT0 USB Device [Hard drive] (60.01 GB) -- drive 3 1982 Megabytes Installed Memory Slot 'DIMM 1' has 1024 MB Slot 'DIMM 2' has 1024 MB Local Drive Volumes c: (NTFS on drive 0) 155.34 GB 78.36 GB free d: (FAT32 on drive 0) 4.68 GB 1.78 GB free g: (NTFS on drive 2) 250.06 GB 190.07 GB free h: (NTFS on drive 3) 60.00 GB 26.32 GB free Network Drives None detected Users (mouse over user name for details) Printers local user accounts last logon Administrator 11/2/2006 8:03:34 AM (admin) Guest never Marks a disabled account; Marks a locked account Brother MFC-420CN USB on USB001 Microsoft XPS Document Writer on XPSPort: PageManager PDF Writer on NEWSOFT Controllers Display ATA Channel 0 [Controller] ATA Channel 1 [Controller] PCMCIA IDE/ATAPI Controller Standard Dual Channel PCI IDE Controller RADEON XPRESS 200M Series (Microsoft Corporation - WDDM) [Display adapter] Generic PnP Monitor (19.7"vis) Bus Adapters Multimedia Texas Instruments PCI-xx21/xx11 CardBus Controller with UltraMedia Microsoft iSCSI Initiator ATI I/O Communications Processor USB 1.1 OHCI controller (2x) ATI I/O Communications Processor USB 2.0 EHCI controller None detected Communications Other Devices AC97 Soft Data Fax Modem with SmartCP Brother MFC-420CN Fax Only [Modem] Broadcom 802.11g Network Adapter Auto IP Address: Gateway: Dhcp Server: Physical Address: 00:14:A5:8C:4D:BA isatap.{456C8600-6514-43DC-8373-75E0090D7C6E} isatap.{88C630A0-38A2-4006-BFCE-51C78D9856DC} Marvell Yukon 88E8036 PCI-E Fast Ethernet Controller Dhcp Server: none responded Physical Address: 00:E0:B8:90:4B:2E Teredo Tunneling Pseudo-Interface Networking Dns Servers: 208.180.42.100 208.180.42.68 Texas Instruments OHCI Compliant IEEE 1394 Host Controller Microsoft AC Adapter Microsoft ACPI-Compliant Control Method Battery Brother MFC-420CN Standard 101/102-Key or Microsoft Natural PS/2 Keyboard PS/2 Compatible Mouse SDA Standard Compliant SD Host Controller Generic USB Hub USB Composite Device USB Mass Storage Device (3x) USB Printing Support USB Root Hub (3x) Generic volume shadow copy MFC-420CN SanDisk SDCFB-1024 Virus Protection [Back to Top] Windows Live OneCare Version 1.0.0 Realtime File Scanning On Missing Microsoft Security Hotfixes [Back to Top] All required security hotfixes (using the 11/13/2007 Microsoft Security Bulletin Summary) have been installed. Installed Microsoft Hotfixes [Back to Top] CAPICOM KB931906 on 10/27/2007 (details...) MSXML4SP2 KB936181 on 10/25/2007 (details...) KB941833 on 10/26/2007 (details...) Windows Vista KB905866 on 11/14/2007 (details...) KB925902 on 10/24/2007 (details...) KB929123 on 10/24/2007 (details...) KB929399 on 10/24/2007 (details...) KB929735 on 11/22/2007 (details...) KB929916 on 10/24/2007 (details...) KB930178 on 10/24/2007 (details...) KB930857 on 10/24/2007 (details...) KB931099 on 10/24/2007 (details...) KB931213 on 10/24/2007 (details...) KB931573 on 10/24/2007 (details...) KB932471 on 10/24/2007 (details...) KB933360 on 10/24/2007 (details...) KB933579 on 10/24/2007 (details...) KB933729 on 10/24/2007 (details...) Windows Vista (continued) KB933928 on 10/24/2007 (details...) KB935280 on 10/24/2007 (details...) KB935652 on 10/24/2007 (details...) KB935807 on 10/24/2007 (details...) KB936021 on 10/24/2007 (details...) KB936782 on 10/24/2007 (details...) KB936824 on 10/24/2007 (details...) KB936825 on 10/24/2007 (details...) KB938123 on 10/24/2007 (details...) KB938127 on 10/24/2007 (details...) KB938194 on 10/24/2007 (details...) KB938979 on 10/24/2007 (details...) KB939159 on 10/24/2007 (details...) KB939653 on 10/24/2007 (details...) KB941202 on 10/24/2007 (details...) KB941229 on 11/16/2007 (details...) KB941600 on 11/16/2007 (details...) KB941649 on 11/1/2007 (details...) KB941651 on 10/24/2007 (details...) |
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Nov 23 2007, 02:07 PM
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#4
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![]() Computer Masochist ![]() ![]() ![]() ![]() ![]() ![]() Group: Moderator Posts: 10,660 Joined: 27-January 07 From: Cleveland, Ohio Member No.: 108,618 |
Try downloading your sound device driver from here
Gateway support Mark -------------------- Mark
why won't my laptop work? Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around Avatar by Handplane |
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Nov 23 2007, 03:36 PM
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#5
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New Member ![]() Group: Members Posts: 8 Joined: 30-June 07 Member No.: 140,520 |
Thanks...........but, I download the Conexant driver but when I try to install I get an Installation Failure message every time. I follow the instructions exactly and follow the troubleshooting instructions exactly. I remove and reinstall but the same thing happens - is that because in Device Manager there is no Sound listing?
Thanks |
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Nov 23 2007, 03:55 PM
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#6
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![]() Just enough info to be armed & dangerous... ![]() ![]() ![]() ![]() ![]() ![]() Group: Members Posts: 2,055 Joined: 18-March 06 From: St Kilda, Dunedin. South Island. NZ Member No.: 59,805 |
Just a thought.
Go OFFLINE, disable your FIREWALL and ANTIVIRUS, the try the install again. Worth a try. -------------------- |
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Nov 23 2007, 04:13 PM
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#7
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New Member ![]() Group: Members Posts: 8 Joined: 30-June 07 Member No.: 140,520 |
Thanks to everyone - it works! I tried one more time (my 7th) before disabling firewall and antivirus and out of nowhere a successful install and I have sound. This site, with such helpful people, is the best!
Roger |
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Nov 23 2007, 04:20 PM
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#8
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![]() Computer Masochist ![]() ![]() ![]() ![]() ![]() ![]() Group: Moderator Posts: 10,660 Joined: 27-January 07 From: Cleveland, Ohio Member No.: 108,618 |
Glad it worked. It's often recommended to download to the Desktop then restart and install in safemode (less stuff working in the backround)
Mark This post has been edited by garmanma: Nov 23 2007, 04:22 PM -------------------- Mark
why won't my laptop work? Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around Avatar by Handplane |
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Nov 23 2007, 04:50 PM
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#9
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New Member ![]() Group: Members Posts: 8 Joined: 30-June 07 Member No.: 140,520 |
I'll remember that.
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