BleepingComputer.com: Video Card Driver Issues?

Well,

Hello everyone. I just received my new AMD/ATI 3870 yesterday and have it all rigged up and ready to go. I am quite impressed by certain aspects of the card and concerned about others. I hope you all can help me address my concerns.

First let me just say the positive things about the card. It seemed rather easy to fit into my case (a Cooler Master Cavalier 3) by just shifting a few wires around and getting it into the slot. Second, the temps of all my components according to the program Sensorsview that I use are 1-2C cooler than before I upgraded the card. I think it has something to do with this huge fan helping to push all the hot air out the side vent.

So on to my concerns... I ran 3DMark a couple of days ago to get the score on my system with the old video card in and wanted to compare it with the new card. So once I had fired up XP with drivers installed, I tried to run 3DMark but it froze. Tried it several times, even after a reboot, it kept freezing. I then downloaded and installed ATITool to monitor the GPU temps and that keeps freezing as well. I have played BF2 and TF2 and it works just fine. Also I noticed in device manager, there is a driver issue with a "PCI device" yet under the display adapter, the video card is shown there with no driver issues. It's weird... I am running XP SP2 with the specs of the system below. Any help would be appreciated.

Keith

Have you checked the manufacturer's site to be sure you have the latest drivers?
Cheers,
John

before you took the old card out did you thoroughly remove all the drivers and directories the old card had?

I did check the site for new drivers and until about 30 mins ago, I had them... I downloaded the new ones that were released today and yes, I thoroughly cleaned the drivers with Driver Cleaner. I will let you know if it works as I just reinstalled 3DMark

Well,

After numerous things done, 3DMark works. I updated the drivers to 7.11 which were released earlier this afternoon. I also uninstalled/installed 3DMark and installed a hotfix that was made available last month to add new hardware detection. So in a nutshell, it works, but I don't know which step fixed it. Thanks for your help everyone.