BleepingComputer.com: Can't Load Display Device Driver

Hi

Hope this is the correct forum in which to post this. Please advise if incorrect.

I recently did an XP repair function on my pc to fix a small problem i was having. All went well and the problem disappeared but during the repair process when files were being restored from the original xp disk. it didn't want to re-install the driver for the display device. I have the original drivers and utilities disk so thought i would just re-install after the repair.

It won't install. It creates a progress log and points to that when it fails. Have pasted it below in case it is useful, but it means nothing to me.

Any clues?

=========== S3SETUP LOG FILE - Started at 16:20:17 on 11-11-2007 ===========
S3Setup v1.00.17-JV (1.01.13) on Win XP
bAllowReboot: TRUE
bSilentReboot: TRUE
bPromptReboot: TRUE
bPromptSilentReboot: FALSE
VendorID to find:5333
INF File Located at: D:\SVGA\VIA\KM266\Win2K-XP\ps5333.inf
Found - ven:5333 dev:8D04 ss_dev:7870 ss_ven:1462 rev:00 bus:01 devnum:00 func:00 (inVGA=1)
Enumerating Display class devices...
Display #0 has DevInst=00001BE4
Instance=PCI\VEN_5333&DEV_8D04&SUBSYS_78701462&REV_00\4&82C770E&0&0008.
Found matching display.
No more displays.
Found InstID=PCI\VEN_5333&DEV_8D04&SUBSYS_78701462&REV_00\4&82C770E&0&0008.
Found Mfg line: "S3.Mfg".
Description="S3 Graphics ProSavageDDR = S3Psddr, PCI\VEN_5333&DEV_8D04".
'DriverVer' is 6,14,10,0010, 'DriverDate' is 04/21/2003.
Calling UpdateDriver... with PCI\VEN_5333&DEV_8D04&SUBSYS_78701462&REV_00
and INF path at D:\SVGA\VIA\KM266\Win2K-XP\ps5333.inf
Started Timer window in background.
Doing copy logging.
Finished with copy logging.
UpdateDriver forced install (PCI\VEN_5333&DEV_8D04&SUBSYS_78701462&REV_00) failed->-536870389.
UpdateDriver failed, returned -536870389. Cannot install.
DestroyTimerWindow OK, but no timer dialog action occurred.
-> Setup was unable to complete the installation. Check the progress log in your Windows directory for more details.


Just making sure you're not confusing things. Display device is your monitor, pretty much plug and play. What problems are you experiencing? Go to Start>Run and type "devmgmt.msc" without the quotes and select OK. Expand all the (+'s) and look for any yellow exclamation points, indicating a problem
Mark

Hi

Thanks for your response.

Problem i'm having is that the screen is loading and scrolling very slowly. I am networked in a small home office to an identical computer. When i look in device manager in that computer there is a line called 'Display adaptors' and when i expand that line i see 'S3 Pro Savage DDR'.

On my computer i don't even have the line 'Display adaptors' . S3 Pro savage DDR is what is on the drivers and utilities disk that i have that won't load and produced the log i posted.

I have tried adding new hardware thinking that the computer might see the hardware and prompt for the driver but that doesn't happen. The computer is working ok except for the slowness of the screen which i assume is something to do with the graphics setup.

OK that's your onboard video driver. I don't think that has anything to do with loading slow and scrolling. You didn't say if you noticed any signs of errors in Device Manager so I assume there wasn't. Does this happen when you open your web browser or all the time with any application? Try looking in your Event Viewer
http://ask-leo.com/what_is_the_event_viewe...uld_i_care.html
Mark

Hi Mark

No errors in device manager. Happens all the time, not just with web browser. Looked in Event viewer but not sure what to look for. didn't see anything that looked relevent, but that's just to my eye of course.