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> removing norton antivirus, cannot remove norton
LATIN2323
post Feb 17 2005, 02:47 AM
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i had the hsa virus on my computer, and i did remove it ,and now my norton antivirus does not start up or allow me to remove it from the programs.it tell me that i need an adminitrator account to do it, and tells me to log in and then remove it , but when i go the norton page its all red indicating that just about everything is off,but the tab that allow you to log in is not highlighted and i cannot log in .how can i log in or remove it . thanks
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Grinler
post Feb 17 2005, 06:17 PM
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Are you logging into your account as an administrator?


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Lawrence
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LATIN2323
post Feb 17 2005, 10:47 PM
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it won't highlite on the area where you can choose to log on. it looks white intead of the drop window.it's says administrator.
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Grinler
post Feb 18 2005, 01:24 PM
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What OS?


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Lawrence
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stikbo
post Feb 21 2005, 01:03 AM
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I had the exact same thing happen last week. HSA and couldn't sign in as admin. Had to call Norton and they walked me through the uninstall.
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