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Oct 31 2007, 03:13 AM
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#1
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Member ![]() ![]() Group: Members Posts: 73 Joined: 5-December 04 Member No.: 6,441 |
Moved from the All other Applications Forum. ~acklan~ This post has been edited by acklan: Oct 31 2007, 10:02 AM |
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Oct 31 2007, 08:11 AM
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#2
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![]() Computer Masochist ![]() ![]() ![]() ![]() ![]() ![]() Group: Moderator Posts: 10,660 Joined: 27-January 07 From: Cleveland, Ohio Member No.: 108,618 |
What happens if you go to Start>all programs and open it from there?
Mark -------------------- Mark
why won't my laptop work? Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around Avatar by Handplane |
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Oct 31 2007, 10:33 AM
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#3
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![]() SPAM Magnet ![]() ![]() ![]() ![]() ![]() ![]() Group: Site Admin Posts: 14,437 Joined: 6-May 04 From: SW Louisiana Member No.: 363 |
Which icon are you double-clicking?
Desktop, or Task Bar. Double-clicking, or right-clicking, the Task Bar icon, should open it. -------------------- I love being married.
It's so great to find that one special person you want to annoy, for the rest of your life. |
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Oct 31 2007, 12:31 PM
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#4
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Member ![]() ![]() Group: Members Posts: 73 Joined: 5-December 04 Member No.: 6,441 |
i tried from both the start menu and desktop, neither works.
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Oct 31 2007, 01:06 PM
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#5
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![]() Computer Masochist ![]() ![]() ![]() ![]() ![]() ![]() Group: Moderator Posts: 10,660 Joined: 27-January 07 From: Cleveland, Ohio Member No.: 108,618 |
That's no good. try removing it then reinstall it Also try a different download site
http://majorgeeks.com Mark -------------------- Mark
why won't my laptop work? Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around Avatar by Handplane |
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Oct 31 2007, 02:29 PM
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#6
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![]() Bleepin' Janitor ![]() ![]() ![]() ![]() ![]() ![]() Group: Global Moderator Posts: 14,074 Joined: 9-July 05 From: Virginia, USA Member No.: 26,513 |
Use your mouse to right click an open area in the task bar. In the context list that popups up, select Task Manager. In the Process Tab, are these two processes showing?
sgmain.exe sgbhp.exe They are both related to Spywareguard and should be running. -------------------- "THE BAD GUYS DON'T NEED A SEARCH WARRANT. ARE YOU PROTECTED?"
Microsoft MVP - Windows Security 2007-2009 ![]() |
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Nov 1 2007, 06:14 PM
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#7
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Member ![]() ![]() Group: Members Posts: 73 Joined: 5-December 04 Member No.: 6,441 |
in task manager, i can only see sgbhp.exe
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Nov 1 2007, 08:54 PM
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#8
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![]() Bleepin' Janitor ![]() ![]() ![]() ![]() ![]() ![]() Group: Global Moderator Posts: 14,074 Joined: 9-July 05 From: Virginia, USA Member No.: 26,513 |
That's your problem. sgmain.exe needs to be running at startup. Did you disable it by accident? If not, uninstall, then reinstall the program.
-------------------- "THE BAD GUYS DON'T NEED A SEARCH WARRANT. ARE YOU PROTECTED?"
Microsoft MVP - Windows Security 2007-2009 ![]() |
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Nov 3 2007, 05:03 PM
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#9
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Member ![]() ![]() Group: Members Posts: 38 Joined: 13-August 06 Member No.: 80,667 |
As Quietman suggested your problem probably stems from deleting the entry from your startup folder. I accidentally did this myself by just deleting it from the Startup folder in the Start Menu (Start < My Programs < Startup). On my computer (as far as I know) you need to see the Spyware.exe in the Startup folder for the program to actually start/work. Hope this helps.
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