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Outlook 2000 Hyperlinks Can't open SOME hyperlinks from Outlook 2000.

#1 Cap'nLarry

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Posted 17 October 2007 - 06:25 PM

This happened suddenly. Firefox is my default browser. Some links open in Firefox, some don't. I haven't been able to analyze what's in common with either. For example, UPS & FedEx tracking links work while most others don't. I have browsed the forum, but haven't found a topic specific to Outlook 2000 & Firefox.

Windows xp, sp-2. The Outlook is from MS Office 2000.

#2 tg1911

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Posted 17 October 2007 - 08:03 PM

See if this, is of any help:
Hyperlinks in an e-mail message do not work in Outlook 2000 or in Outlook 2002

MOBO: GIGABYTE GA-MA790X-UD4P, CPU: Phenom II X4 955 Deneb BE, HS/F: CoolerMaster V8, RAM: 2 x 1G Kingston HyperX DDR2 800, GPU: eVGA GeForce 9800 GTX+, PSU: Antec TruePower Modular 750W, Soundcard: Asus Xonar D1, Case: CoolerMaster COSMOS 1000, Storage: Internal - 2 x Seagate 250GB SATA, 2 x WD 1TB SATA; External - Seagate 500GB USB, WD 640GB eSATA, 3 x WD 1TB eSATA

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#3 Cap'nLarry

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Posted 18 October 2007 - 07:15 AM

I use Firefox, not IE>

#4 M...

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Posted 18 October 2007 - 09:45 AM

Hello Cap'nLarry,

The following has instructions for troubleshooting both Internet Explorer and Firefox.

"Hyperlinks don't work in email":

http://www.the-pc-guru.com/Hyperlinks_dont_work_in_ema.php

The instructions above are a bit more detailed than Microsoft's, but I did notice that the Microsoft article has one last step in "Method 2":

8. Save these settings, and then repeat the process for other URL protocol file types.

There are several "URL:..." file types in the Folder Options list. Among them are "URL:HyperText Transfer Protocol" and "URL:HyperText Transfer Protocol with Privacy". You mention that some types of links do work and some don't. Maybe the FedEx and UPS tracking links (the ones that do work) are using the "Privacy" (secure?) protocol, while the links that don't work are using the standard protocol. You may need to verify the file type associations for more than one "URL:..." file type.