My son has a brand new laptop.
I set it all up nicely for him with AVG, Zonealarm firewall, spy stuff too etc.
Off he went to uni. I visited him last week and he wanted to show me stuff on his computer. When the zonealarm popup came on he just clicked on allow. I was gobsmacked. I tried to explain to him not to do this. He's been away about a month and uses his computer for all the typical teen stuff.
Anyway, tonight I got a text. My computer won't let me log on. I called him. Apparently he gets to the log on screen and logs on. But then he just gets a black screen.
I thought it sounded pretty horrible. I told him to log on in safe mode and see if it says at the bottom of the screen log on at the last successful log in (or something like that).
I said if that doesn't work he'll have to re format his hard drive. Is this correct advice? I'm almost as computer illiterate as him.
I set it all up nicely for him with AVG, Zonealarm firewall, spy stuff too etc.
Off he went to uni. I visited him last week and he wanted to show me stuff on his computer. When the zonealarm popup came on he just clicked on allow. I was gobsmacked. I tried to explain to him not to do this. He's been away about a month and uses his computer for all the typical teen stuff.
Anyway, tonight I got a text. My computer won't let me log on. I called him. Apparently he gets to the log on screen and logs on. But then he just gets a black screen.
I thought it sounded pretty horrible. I told him to log on in safe mode and see if it says at the bottom of the screen log on at the last successful log in (or something like that).
I said if that doesn't work he'll have to re format his hard drive. Is this correct advice? I'm almost as computer illiterate as him.

Help
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Back to top











