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> Norton System Works 2003, Common Client updates
Hoopoe
post Feb 11 2005, 01:09 PM
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I am using Norton System Works 2003 now on an XP machine and suddenly Live Update won't update my Common Client files - it says the problem is with C:\PROGRA~1\COMMON~1\SYMANT~1\ccWebWnd.dl
Everything else is OK - Auto-Protect, Virus defs etc. Can anybody help please?

TIA

Mike
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Grinler
post Feb 13 2005, 02:29 PM
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Does this file:

C:\PROGRA~1\COMMON~1\SYMANT~1\ccWebWnd.dl

exist?


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Lawrence
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Hoopoe
post Feb 25 2005, 05:03 PM
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Yes it does - sorry I hadn't spotted your reply.
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Grinler
post Feb 27 2005, 07:25 PM
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You may want to reinstall the application


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Lawrence
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Hoopoe
post Feb 28 2005, 11:59 AM
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I have re-installed twice already.
Regards
Mike
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Grinler
post Feb 28 2005, 12:37 PM
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Can you give me the exact error message you are receiving?


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Lawrence
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Hoopoe
post Mar 3 2005, 12:08 PM
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The files below could not be updated by LiveUpdate:
-----------------------------------
File: C:\PROGRA~1\COMMON~1\SYMANT~1\ccWebWnd.dl^
238712 Bytes 7/14/2004 22:18:08 v103.0.0.83.

Regards
Mike
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Grinler
post Mar 3 2005, 01:52 PM
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This seems to be a common problem with live update. I would uninstall the app from add/remove programs. Uninstall liveupdate as well.

Then delete C:\PROGRAM FILES\COMMON FILES\SYMANTec\

And then reinstall


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Lawrence
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