everytime i start my computer, i get a blue screen with white writing saying that my computer was shut down in order to save it from crashing or something to that effect. this happens even when i safely shut down the computer myself. i have an HP laptop, i'm not sure what model or even if that makes a difference. i can't restore my computer, because my restore dates are after this problem started happening. what could be the problem causing this and how do i fix it?!
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Bluescreen On Startup bluescreen on startup
#2
Posted 26 September 2007 - 07:50 PM
On this screen you will find an error. Usually a 0x000..... error.
Put it here to see if we can figure out your error cause.
Mav
Put it here to see if we can figure out your error cause.
Mav
#3
Posted 27 September 2007 - 12:32 PM
I can run a debugging utility on the dump files if you do this:
1 > create a new folder on the desktop and call it "dumpcheck" or whatever you like
2 > navigate to %systemroot%\minidump and copy the last few minidump files to that folder.%systemroot% is normally c:\windows. They are numbered by date. You can paste that address in address bar to get there.
3 > close the folder and right click on it and select Send to Compressed (zipped) Folder.
4 > use the "manage attachments" in the "advanced" reply window to upload that zip file here as an attachment.
This might point us to a 3rd party driver causing the error, if one exists for it.
Since almost all bugchecks can be caused by faulty ram, I would recommend you perform memory tests.
In Windows Vista you can run mdsched to perform memory tests. Read the additional info and perform the extended tests.
1 > create a new folder on the desktop and call it "dumpcheck" or whatever you like
2 > navigate to %systemroot%\minidump and copy the last few minidump files to that folder.%systemroot% is normally c:\windows. They are numbered by date. You can paste that address in address bar to get there.
3 > close the folder and right click on it and select Send to Compressed (zipped) Folder.
4 > use the "manage attachments" in the "advanced" reply window to upload that zip file here as an attachment.
This might point us to a 3rd party driver causing the error, if one exists for it.
Since almost all bugchecks can be caused by faulty ram, I would recommend you perform memory tests.
In Windows Vista you can run mdsched to perform memory tests. Read the additional info and perform the extended tests.
Microsoft MVP Shell/User
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