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wireless router

#1 User is offline   Mijoda52 

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Posted 05 July 2004 - 08:33 AM

Hi,
I have just moved from Missouri to Pennsylvania and changed my ISP from Mediacom to Comcast. I am trying to find out why I can't get my U S Robotics wireless router to work. It worked flawlessly when I was on Mediacom. Unfortunately, during the move, I have misplaced the instructions. I do remember that with Mediacom, I had to "register" the router with them. This is not the case with Comcast and they offered no assistance with the problem. I have tried resetting the modem and the router a couple of times but it didn't help. Anybody have any ideas? Thanks

#2 User is offline   Grinler 

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Posted 05 July 2004 - 01:52 PM

What type of connection is it? DSL or cable?

#3 User is offline   Mijoda52 

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Posted 05 July 2004 - 04:17 PM

it is a cable modem

#4 User is offline   Grinler 

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Posted 05 July 2004 - 04:46 PM

When you say you registered the router with them, did you have to enter information specific to the old isp? Were you using cable on the old isp as well?

#5 User is offline   Mijoda52 

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Posted 05 July 2004 - 06:24 PM

"register" was the term their support used and they did it from their end. It was also a cable modem with Mediacom. I didn't have to do anything but the standard installation on my end.

#6 User is offline   Grinler 

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Posted 05 July 2004 - 08:15 PM

The only thing I can suggest is to go onjto US Robotics website and look fore the manual of your model. I would reset it to factory defaults and then try it out.

#7 User is offline   Xemus 

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Posted 06 August 2004 - 10:38 PM

What model of router is it?

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